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Methods and systems for converged service creation and execution environment applications

  • US 7,458,084 B2
  • Filed: 08/12/2005
  • Issued: 11/25/2008
  • Est. Priority Date: 06/29/2001
  • Status: Expired due to Fees
First Claim
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1. A method of providing online multimedia support to a sales presentation comprising:

  • registering a first user, the registering of the first user including at least the receipt of an IP address of a computing device of the first user;

    downloading a first user agent to the computing device of the first user, wherein the first user agent is a software object executing on the computing device of the first user allowing the first user to browse a website residing on a computing device of a merchant, the computing device of the merchant executing a second user agent;

    receiving a first service request from the website of the merchant, the service request resulting from a prompt from the first user;

    sending a first request message to the first user agent to instantiate a media framework application for receiving a video stream;

    requesting a video stream designated by a clip ID that is transmitted from a media server to the computing device of the first user based at least in art on the IP address and the clip ID;

    sending a second request message to the first user agent and to the second user agent to instantiate a media framework application and an internet meeting application within the first computing device and the merchant computing device, respectively; and

    establishing a communication channel via a conference serve between the first computing device and the merchant computing device where the first user agent and the second user agent each initiates a video stream to each other.

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