Apparatus, and an associated method, for selectably and automatically redirecting a telephonic call to a secondary location

• US 7,460,658 B2
• Filed: 09/16/2003
• Issued: 12/02/2008
• Est. Priority Date: 09/16/2003
• Status: Active Grant

• Current Assignee: WSOU Investments, LLC (WSOU Holdings, LLC)
• Original Assignee: Alcatel-Lucent SA (Nokia Corporation)
• Inventors: Thomason, Mike, Afkhami, Andrea, DePaul, Kenneth, Watts, Ronald F., Steven, Gilman R.
• Primary Examiner(s): Nguyen, Quynh H
• Application Number:
  US10/663,881
• Publication Number:
  US 20050058269A1
• Time in Patent Office: 1,904 Days
• Field of Search: 379/211.02, 379/221.09, 379/207.11, 370/352
• US Class Current: 379/211.02
• CPC Class Codes: H04L 65/1083 In-session procedures
• CPC Class Codes: H04L 65/1095 Inter-network session transfer or sharing
• CPC Class Codes: H04L 65/1101 Session protocols
• CPC Class Codes: H04L 67/54 Presence management, e.g. monitoring or registration for receipt of user log-on information, or the connection status of the users
• CPC Class Codes: H04M 2242/30 Determination of the location of a subscriber
• CPC Class Codes: H04M 3/42272 whereby the subscriber registers to the terminals for personalised service provision
• CPC Class Codes: H04M 3/4228 in networks
• CPC Class Codes: H04M 3/4234 Remote access to features of PBX or home telephone systems-teleworking in a PBX
• CPC Class Codes: H04M 3/42374 where the information is provided to a monitoring entity such as a potential calling party or a call processing server
• CPC Class Codes: H04M 3/54 Arrangements for diverting calls for one subscriber to another predetermined subscriber based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; to voice mail H04M3/53308
• CPC Class Codes: H04M 7/0033 Notification or handling of incoming calls by a computer
• CPC Class Codes: H04Q 2213/13282 Call forward, follow-me, call diversion
• CPC Class Codes: H04Q 2213/13384 Inter-PBX traffic, PBX networks, e.g. corporate networks
• CPC Class Codes: H04Q 2213/13399 Virtual channel/circuits
• CPC Class Codes: H04Q 3/0045 involving hybrid, i.e. a mixture of public and private, or multi-vendor systems

Abstract

Apparatus, and an associated method, for redirecting telephonic calls. Calls are directed to a user based upon the user'"'"'s presence on a packet network. An indexer indexes together a forwarded call location together with dialing digits associated with a called location. When a calling party subsequently places a call to the called location, selected redirection of the call is effectuated pursuant to redirection procedures. A telephonic switch, through which the call placed by the calling party is routed, accesses the index formed by the indexer, located, for example, at a service control point. Responsive to the values contained in the index, the call is routed, to be delivered to the called party. In a work-from-home scenario, a TDM call placed to a worker'"'"'s work location is redirected to a secondary location with the only effort required by the worker being his log on to the worker'"'"'s corporate network.

Claims

1. In a communication system having a packet data network through which a user selectably communicates at any of a first location and at least a second location and a first telephonic network through which the user also selectably communicates, also at any of the first and at least second locations, respectively, an improvement of apparatus for facilitating routing of a call to the user placed by a calling party by way of the first telephonic network to a user located at a selected one of the first location and the at least the second location, said apparatus comprising:

a detector embodied at the packet data network and adapted to receive indications provided to the packet data network of at which of the first and at least second locations at which the user selects to communicate by way of the first telephonic network; and

an indexer coupled to said detector, said indexer for forming an index by indexing together values representative of selection made by the user of the selected one of the first and at least second locations together with calling indicia used to route the call to the selected one of the first location and the at least the second location.

2. The apparatus of claim 1 wherein a packet communication station is positioned at least at the selected one of the first and at least second locations and coupled in communication connectivity with the packet data network and wherein the indications provided to the packet data network and detected by said detector are provided by the user through operation of the packet communication station.

3. The apparatus of claim 2 wherein said detector further detects indications of the calling indicia that is indexed together by said indexer with the values representative of the selection made by said indexer.

4. The apparatus of claim 3 wherein the indications of the calling indicia are provided to the packet data network and are provided by the user through operation of the packet communication station.

5. The apparatus of claim 1 wherein a telephonic-network communication station is positioned at least at the selected one of the first and at least second locations and coupled in communication connectivity with the first telephonic network, the telephonic-network communication station identified by a calling code and wherein the calling indicia indexed together by said indexer comprises the calling code identifying the telephonic-network communication station.

6. The apparatus of claim 1 wherein said indexer is coupled to the first telephonic network and the index is accessible therefrom when the calling party places the call to the user.

7. The apparatus of claim 6 wherein the user is associated with a normally-called location, the normally-called location having a normally-called telephonic station associated therewith, and wherein said indexer further indexes the values representative of the normally-called location together with the values representative of the selection made by the user.

8. The apparatus of claim 7 wherein the normally-called location has a normally-called-location dialing code associated therewith and wherein the values representative of the normally-called location indexed by said indexer comprise the normally-called-location dialing code.

9. The apparatus of claim 8 wherein the call placed by the calling party is initiated through entry of the normally-called-location dialing code, and wherein said indexer is accessed pursuant to the routing of the call to ascertain the calling indicia used to route the call to the selected one of the first location and the at least the second location.

10. The apparatus of claim 1 wherein the communication system comprises a Service Control Point (SCP) and wherein said indexer is embodied thereat.

11. The apparatus corn claim 1 wherein the packet data network comprises a private network portion and wherein said detector is embodied thereat.

12. The apparatus of claim 1 wherein the packet data network comprises a public. network portion and wherein said detector is embodied thereat.

13. In a method of communicating in a communication system having a packet data network through which a user selectably communicates at any of a first location and at least a second location and a first telephonic network through which the user also selectably communicates, also at any of the first and at least second locations, respectively, an improvement of a method for facilitating routing of a call to the user placed by a calling party by way of the first telephonic network to a user located at a selected one of the first location and the at least the second location, said method comprising:

detecting, at the packet data network, indications provided to the packet data network of at which of the first and at least second locations at which the user selects to communicate by way of the first telephonic network;

forming an index by indexing together values representative of selection made by the user of the selected one of the first and at least second locations together with calling indicia used to route the call to the selected one of the first location and the at least the second location;

accessing the index formed during said operation of forming the index when routing the call to the user placed by the calling party; and

using information accessed during said operation of accessing to complete the routing of the call.

14. The method of claim 13 wherein a packet communication station is positioned at least at the selected one of the first and at least second locations and is coupled in communication connectivity with the packet data network and wherein said method further comprises the operation of providing, by the user, through operation of the packet communication station, the indications provided to the packet data network of at which of the first and at least second locations at which the user selects to communicate.

15. The method of claim 14 wherein said operation of providing further comprises providing the indications of the calling indicia to the packet data network through operation of the packet communication station.

16. The method of claim 13 wherein the user is associated with a normally-called location, the normally-called location having a normally called telephonic station associated therewith, and wherein said operation of indexing further comprises indexing the values representative of the normally-called location together with values representative of the normally-called location together with values representative of the selection made by the user.

17. The method of claim 16 further comprising the operation, prior to said operation of accessing, of placing the call by the calling party.

18. The method of claim 17 wherein the values representative of the normally-called location comprise a normally-called telephonic dialing code, and wherein said operation of placing the call comprises entering the normally-called telephonic dialing code.

19. The method of claim 18 wherein a telephonic-network communication station is positioned at least at the selected one of the first and at least second locations and coupled in communication connectivity with the first telephonic network, the telephonic network communication station identified by a calling code and wherein said operation of indexing indexes together the calling code and the normally-called telephonic dialing code.

20. The method of claim 13 wherein the index fanned during said operation of indexing is embodied at a Service Control Point, the Service Control Point Accessible from the first telephonic network.