Telematics method and system
First Claim
Patent Images
1. A telematics method comprising the steps of:
- using an in-vehicle telematics device on a vehicle, obtaining a vehicle data set including at least location and time and at least one device parameter during a time period between vehicle assembly and delivery to a retail customer;
first comparing the data set to first criteria;
responsive to the first comparing, issuing a service report for the vehicle with at least one recommended action for the vehicle before delivery to the retail customer;
second comparing the data set along with additional data sets from additional vehicles to a second criteria; and
responsive to the second comparing, issuing a service practices report with at least one recommended action for one of (a) a vehicle assembly plant, (b) a vehicle dealer, (c) a vehicle distribution center and (d) a vehicle logistical support center.
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Abstract
A telematics method comprising the steps of: using a device in a vehicle, obtaining data including at least location and at least one device parameter during a time period between vehicle assembly and delivery to a retail customer; transmitting the data to a remote station for processing; conditionally communicating an alert for the vehicle responsive to the device parameter; and conditionally communicating, response to the device parameter and additional device parameters from additional vehicles, an alert for at least one of (a) a vehicle assembly plant, (b) a vehicle dealer, (c) a vehicle distribution center and (d) a vehicle logistical support center.
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Citations
13 Claims
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1. A telematics method comprising the steps of:
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using an in-vehicle telematics device on a vehicle, obtaining a vehicle data set including at least location and time and at least one device parameter during a time period between vehicle assembly and delivery to a retail customer; first comparing the data set to first criteria; responsive to the first comparing, issuing a service report for the vehicle with at least one recommended action for the vehicle before delivery to the retail customer; second comparing the data set along with additional data sets from additional vehicles to a second criteria; and responsive to the second comparing, issuing a service practices report with at least one recommended action for one of (a) a vehicle assembly plant, (b) a vehicle dealer, (c) a vehicle distribution center and (d) a vehicle logistical support center. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A telematics method comprising the steps of:
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using a device installed in a vehicle, obtaining data including at least location and at least one device parameter during a time period between vehicle assembly and delivery to a retail customer; transmitting the data to a remote station for processing; conditionally communicating a first alert for the vehicle responsive to a comparison of the at least one device parameter with first criteria; and conditionally communicating, in response to a comparison of the at least one device parameter and additional device parameters from additional vehicles with second criteria, a second alert including a service practices report to at least one of (a) a vehicle assembly plant, (b) a vehicle dealer, (c) a vehicle distribution center and (d) a vehicle logistical support center. - View Dependent Claims (10, 11, 12)
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13. A telematics system comprising:
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a device; and a remote station, wherein the device is installed in a vehicle and transmits to the remote station data including at least location and at least one device parameter during a time period between vehicle assembly and delivery to a retail customer, and wherein, the remote station conditionally communicates a first alert for the vehicle responsive to a comparison of the device parameter with first criteria, and conditionally communicates, in response to a comparison of the device parameter and additional device parameters from additional vehicles with second criteria, a second alert including a service practices report to at least one of (a) a vehicle assembly plant, (b) a vehicle dealer, (c) a vehicle distribution center and (d) a vehicle logistical support center.
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Specification