Method and apparatus for presenting caller identification information with geographical and/or source language information

• US 7,466,801 B2
• Filed: 10/15/2003
• Issued: 12/16/2008
• Est. Priority Date: 10/15/2003
• Status: Expired due to Fees

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Miller, Steven Michael, Miller, Brent Alan
• Primary Examiner(s): Gauthier; Gerald
• Application Number:
  US10/686,276
• Publication Number:
  US 20050084078A1
• Time in Patent Office: 1,889 Days
• Field of Search: 379/67.1, 379/88.06, 379/142.01, 379/201.12, 379/265.12, 704/240, 705/37
• US Class Current: 379/88.06
• CPC Class Codes: H04L 12/66 Arrangements for connecting between networks having differing types of switching systems, e.g. gateways
• CPC Class Codes: H04M 1/575 Means for retrieving and displaying personal data about calling party
• CPC Class Codes: H04M 1/72412 using two-way short-range wireless interfaces
• CPC Class Codes: H04M 2203/2061 Language aspects
• CPC Class Codes: H04M 2242/30 Determination of the location of a subscriber
• CPC Class Codes: H04M 2250/58 including a multilanguage function
• CPC Class Codes: H04M 3/42042 Notifying the called party of information on the calling party details within substation equipment H04M1/57, signalling details H04Q3/72
• CPC Class Codes: H04Q 2213/13072 Sequence circuits for call signaling, ACD systems
• CPC Class Codes: H04Q 2213/13091 CLI, identification of calling line
• CPC Class Codes: H04Q 2213/13097 Numbering, addressing
• CPC Class Codes: H04Q 2213/13103 Memory
• CPC Class Codes: H04Q 2213/13141 Hunting for free outlet, circuit or channel
• CPC Class Codes: H04Q 3/72 Finding out and indicating number of calling subscriber
• CPC Class Codes: H04Q 3/74 Identification of subscriber calling from a party-line

Abstract

A method for processing calls. Initiation of a call by a user is detected in the communications device. In response to detecting the call, a geographic identification based on a number assigned to the communications device and/or language identification based on a user of the communications device is identified. The geographic identification and the language identification are transmitted with caller identification information for use by a called party.

Claims

1. A method in a communications device for initiating calls, the method comprising:

detecting an initiation of a call in the communications device wherein the call is initiated by a user directly co-acting with the communications device;

responsive to detecting the call, identifying a geographic identification based on a number assigned to the communications device and a language identification based on the user of the communications device; and

transmitting the geographic identification and the language identification with caller identification information for use by a called party.

2. The method of claim 1, wherein the language identification is a list of languages in a code format.

3. The method of claim 1, wherein the geographic identification is in a two letter code format.

4. The method of claim 1, wherein the language identification is stored in a user profile for the user.

5. The method of claim 1, wherein the language identification is stored in a device accessible by the communications device using a wireless communication link.

6. The method of claim 1, wherein the device has Bluetooth wireless capability that is used to access the language identification stored in the device.

7. The method of claim 1, wherein the communications device is a mobile communications unit.

8. A method in a communications device for receiving a call, the method comprising:

responsive to detecting an coming call from a caller, determining whether a geographic identification and a language identification is present, wherein the language identifier identifies at least one language spoken by the caller; and

responsive to the geographic identification and the language identification being present, presenting the geographic identification and language identification to the called party, wherein the geographic identification and language identification is used to identify the geographic location of the origin of the call and the at least one language spoken by the caller.

9. The method of claim 8 further comprising:

responsive to the language identification being present, determining whether the language identification matches a language selected by the called party.

10. The method of claim 8, wherein the language identification is a list of language codes containing at least one language code indicating a language spoken by the caller.

11. The method of claim 9 further comprising:

responsive to an absence of a matching language, initiating a translation process.

12. The method of claim 9 further comprising:

responsive to an absence of a matching language, forwarding the call to a call center.