Personalized auto-reply messages based on categories

• US 7,475,109 B1
• Filed: 12/23/2003
• Issued: 01/06/2009
• Est. Priority Date: 04/30/2003
• Status: Active Grant

• Current Assignee: Meta Platforms, Inc. (f/k/a Facebook, Inc.)
• Original Assignee: AOL LLC (Apollo Global Management, Inc.)
• Inventors: Renner, W. Karl, Fletcher, George, Greene, Kevin E.
• Primary Examiner(s): Flynn; Nathan
• Assistant Examiner(s): Patel; Haresh N
• Application Number:
  US10/743,016
• Time in Patent Office: 1,841 Days
• Field of Search: 709/206, 709200-203, 709217-228, 709/204
• US Class Current: 709/204
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]

Abstract

An interface is provided to the user of an e-mail client program. The interface allows the user to organize his or her contacts into categories and may display representations of the user'"'"'s e-mail contacts in a manner that indicates to which category the contacts belong. The user may use the interface to set customized auto-reply messages on a per-category basis, or otherwise.

Claims

1. A computer-usable storage medium storing an e-mail client program that allows a user to set customized auto-reply messages, the program comprising:

a first interface element that allows a user to organize contacts into categories;

a second interface element that allows the user to set a category auto-reply message for a category, wherein the set category auto-reply message is sent to contacts that are organized into the category for which the category auto-reply message is set when an e-mail is received from the contacts that are organized into the category for which the category auto-reply message is set;

a third interface element that allows the user to select a contact in the category;

a fourth interface element that allows the user to set a personal auto-reply message for the selected contact, wherein the personal auto-reply message is sent to the selected contact when an e-mail is received from the selected contact, and the category auto-reply is additionally sent to the selected contact when an e-mail is received from the selected contact; and

a fifth interface element that allows the user to set a global auto-reply reply message, wherein the global auto-reply message is sent to contacts that are organized into categories for which a category auto-reply message has not been set.

2. The medium of claim 1 further comprising a third interface element that displays contacts in a manner that indicates into which category the contacts are organized.

3. A computer-usable storage medium having a computer program embodied thereon for providing customized auto-reply messages, the computer program comprising instructions for causing a computer to perform the following operations:

receive, from a user, user input to organize one or more contacts into one or more categories;

receive, from the user, user input to set a global auto-reply message;

receive, from the user, user input to set a category auto-reply message for at least one category included in the one or more categories;

receive, from the user, user input to set a personal auto-reply message for at least one contact included in the one or more contacts, the at least one contact being organized in the at least one category; and

in response to receiving an e-mail from the at least one contact, process the set auto-reply messages for the at least one contact by;

sending the personal auto-reply message,

the category auto-reply message, and

the global auto-reply message to the at least one contact.

4. The computer-usable storage medium of claim 3 wherein the computer program further comprises instructions for causing a computer to provide an interface that displays representations of the one or more categories and representations of the one or more contacts, wherein the representations of the categories and the representations of the contacts are displayed in a manner that indicates which contact is organized into which category.

5. The computer-usable storage medium of claim 3 wherein, to set a personal auto-reply message, the computer program further comprises instructions for causing a computer to set a personal auto-reply message to be appended as an additional message on to a category auto-reply message if the category auto-reply message has been set for the category into which the contact is organized.

6. The computer-usable storage medium of claim 3 wherein, to set a personal auto-reply message, the computer program further comprises instructions for causing a computer to set a personal auto-reply message to be sent in addition to a category auto-reply message if the category auto-reply message has been set for the category into which the contact is organized.

7. The computer-usable storage medium of claim 3 wherein, to set a category auto-reply message, the computer program further comprises instructions for causing a computer to set a category auto-reply message to be appended as an additional message on to the global auto-reply message.

8. The computer-usable storage medium of claim 3 wherein, to set a category auto-reply message, the computer program further comprises instructions for causing a computer to set a category auto-reply message to be sent in addition to the global auto-reply message.

9. A computer-usable storage medium having a computer program embodied thereon for providing customized auto-reply messages, the computer program comprising instructions for causing a computer to perform the following operations:

permit a user to organize contacts into categories;

permit the user to select a category;

permit the user to set a category auto-reply message for the selected category, wherein the set category auto-reply message is sent to contacts that are organized into the selected category when an e-mail is received from the contacts that are organized into the selected category;

permit the user to select a contact that is organized into the selected category; and

permit the user to set a personal auto-reply message for the selected contact, wherein the personal auto-reply message is sent to the selected contact, in addition to the category auto-reply message, when an e-mail is received from the selected contact,

wherein the computer program further comprises instructions for causing a computer to permit the user to set a global auto-reply message, wherein the global auto-reply message is sent to contacts that are organized into categories for which no category auto-reply message has been set and for which no personal auto-reply message has been set.

10. The computer-usable storage medium of claim 9 wherein the computer program further comprises instructions for causing a computer to permit the user to perceive the contacts organized into categories.

11. The computer-usable storage medium of claim 9 wherein the computer program further comprises instructions for causing a computer to display representations of the contacts and the categories in a manner that indicates the categories into which the contacts are organized.

12. The computer-usable storage medium of claim 9 wherein, to set a personal auto-reply message, the computer program further comprises instructions for causing a computer to set a personal auto-reply message to be appended as an additional message on to the category auto-reply message.

13. A computer-usable storage medium having a computer program embodied thereon for providing customized auto-reply messages, the computer program comprising instructions for causing a computer to perform the following operations:

permit a user to organize contacts into categories;

permit the user to select a category;

permit the user to set a category auto-reply message for the selected category, wherein the set category auto-reply message is sent to contacts that are organized into the selected category when an e-mail is received from the contacts that are organized into the selected category;

permit the user to select a contact that is organized into the selected category; and

permit the user to set a personal auto-reply message for the selected contact, wherein the personal auto-reply message is sent to the selected contact, in addition to the category auto-reply message, when an e-mail is received from the selected contact,

wherein the computer program further comprises instructions for causing a computer to permit the user to set a global auto-reply message, wherein the global auto-reply message is sent to contacts that are organized into categories for which a category auto-reply message has not been set.

14. The computer-usable storage medium of claim 13 wherein, to set a category auto-reply message, the computer program further comprises instructions for causing a computer to set a category auto-reply message to be appended as an additional message on to the global auto-reply message.

15. A method for providing customized auto-reply messages, the method comprising:

permitting a user to organize contacts into categories;

permitting the user to select a category;

permitting the user to set a category auto-reply message for the selected category, wherein the set category auto-reply message is sent to contacts that are organized into the selected category when an e-mail is received from the contacts that are organized into the selected category;

permitting the user to set a global auto-reply message, wherein the global auto-reply message is sent to contacts that are organized into categories for which a category auto-reply message has not been set; and

sending the set category auto-reply message in addition to the global auto-reply message when an e-mail is received from the contacts that are organized into the selected category.

28. The method of claim 15 wherein setting a category auto-reply message comprises setting a category auto-reply message to be appended as an additional message on to the global auto-reply message.

16. A computer-usable storage medium storing an e-mail client program that allows a user to set customized auto-reply messages, the program comprising:

a first interface element that allows a user to organize contacts into categories;

a second interface element that allows the user to set a category auto-reply message for a category, wherein the set category auto-reply message is sent to contacts that are organized into the category for which the category auto-reply message is set when an e-mail is received from the contacts that are organized into the category for which the category auto-reply message is set; and

a third interface element that allows the user to set a global auto-reply message, wherein the global auto-reply message is sent to contacts that are organized into categories for which a category auto-reply message has not been set, and the global auto-reply message is additionally sent when an e-mail is received from the contacts that are organized into the category for which the category auto-reply message is set.

17. A computer-usable storage medium having a computer program embodied thereon for providing customized auto-reply messages, the computer program comprising instructions for causing a computer to perform the following operations:

permit a user to organize contacts into categories;

permit the user to select a category;

permit the user to set a category auto-reply message for the selected category, wherein the set category auto-reply message is sent to contacts that are organized into the selected category when an e-mail is received from the contacts that are organized into the selected category; and

permit the user to set a global auto-reply message, wherein the global auto-reply message is sent to contacts that are organized into categories for which a category auto-reply message has not been set, and the category auto-reply message is appended as an additional message on to the global auto-reply message when an e-mail is received from the contacts that are organized into the selected category.

18. A method for providing customized auto-reply messages, the method comprising:

receiving, from a user, user input to organize one or more contacts into one or more categories;

receiving, from the user, user input to set a global auto-reply message;

receiving, from the user, user input to set a category auto-reply message for at least one category included in the one or more categories;

receiving, from the user, user input to set a personal auto-reply message for at least one contact included in the one or more contacts, the at least one contact being organized in the at least one category; and

in response to receiving an e-mail from the at least one contact, processing the set auto-reply messages for the at least one contact by;

sending the personal auto-reply message.

19. The method of claim 18 further comprising providing an interface that displays representations of the one or more categories and representations of the one or more contacts, wherein the representation of the category and the representation of the contact are displayed in a manner that indicates which contacts are organized into which categories.

20. The method of claim 18 wherein setting a personal auto-reply message comprises setting a personal auto-reply message that is appended as an additional message on to a category auto-reply message if the category auto-reply message has been set for the category into which the contact is organized.

21. The method of claim 18 wherein setting a personal auto-reply message comprises setting a personal auto-reply message that is sent in addition to the category auto-reply message if the category auto-reply message has been set for the category into which the contact is organized.

22. The method of claim 18 wherein setting a category auto-reply message comprises setting a category auto-reply message that is appended as an additional message on to the global auto-reply message.

23. The method of claim 18 wherein setting a category auto-reply message comprises setting a category auto-reply message that is sent in addition to the global auto-reply message.

24. A method for providing customized auto-reply messages, the method comprising:

permitting a user to organize contacts into categories;

permitting the user to select a category;

permitting the user to set a category auto-reply message for the selected category, wherein the set category auto-reply message is sent to contacts that are organized into the selected category when an e-mail is received from the contacts that are organized into the selected category;

permitting the user to select a contact that is organized into the selected category;

permitting the user to set a personal auto-reply message for the selected contact;

sending the personal auto-reply message, in addition to the category auto-reply message, to the selected contact when an e-mail is received from the selected contact; and

permitting the user to set a global auto-reply message, wherein the global auto-reply message is sent to contacts that are organized into categories for which no category auto-reply message has been set and for which no Personal auto-reply message has been set.

25. The method of claim 24 further comprising permitting the user to perceive the contacts organized into categories.

26. The method of claim 24 further comprising displaying representations of the contacts and the categories in a manner that indicates the categories into which the contacts are organized.

27. The method of claim 24 wherein setting a personal auto-reply message comprises setting a personal auto-reply message that is appended as an additional message on to the category auto-reply message.