System and method for advanced service interaction

• US 7,477,892 B2
• Filed: 03/24/2004
• Issued: 01/13/2009
• Est. Priority Date: 04/02/2003
• Status: Active Grant

• Current Assignee: Oracle America, Inc. (Oracle Corporation)
• Original Assignee: Sun Microsystems Incorporated (Oracle Corporation)
• Inventors: Seago, Tom, Coward, Daniel R., Wagner, Annette M., Cooley, Aaron
• Primary Examiner(s): Eng; George
• Assistant Examiner(s): HUYNH, NAM TRUNG
• Application Number:
  US10/808,761
• Publication Number:
  US 20040198331A1
• Time in Patent Office: 1,756 Days
• Field of Search: 455/403, 4554141-4143, 455/432.3, 455/456.1, 455/456.3, 455/413, 455/566, 705/26, 705/1, 707/1, 715/700, 709/203, 379/201.01, 379/201.04, 379/207.02, 379/207.03, 379/207.12, 725/34, 725/46, 345/173
• US Class Current: 455/414.1
• CPC Class Codes: G06F 3/04817 using icons graphical or visual programming using iconic symbols G06F8/34
• CPC Class Codes: G06F 3/0485 Scrolling or panning
• CPC Class Codes: H04M 1/72451 according to schedules, e.g. using calendar applications
• CPC Class Codes: H04M 1/72454 according to context-related or environment-related conditions
• CPC Class Codes: H04M 1/72457 according to geographic location
• CPC Class Codes: H04M 1/72472 wherein the items are sorted according to specific criteria, e.g. frequency of use

Abstract

An invention is provided for advanced service interaction for a mobile device. The system includes a user information system that stores user profile information based on a particular user, and a service information system that stores service description data describing a plurality of services available to the user. Also included in a ranker filter module that predicts a set of services from the plurality of services that the user is expected to utilize within a predefined period of time. The prediction is based on the user profile information stored in the user information system, such as user specific usage patterns (e.g. derived from past usage patterns). The system further includes a renderer that generates a display of the set of services on the mobile device using a ranking system. For example, the renderer can display services of the set of services in primary, secondary, and tertiary positions on the mobile device display. The system can include a service aggregator that combines at least two services into a linked aggregated service using the service description data. The linked aggregated service provides information from both services to the user in a pooled form.

Claims

1. A system for providing advanced service interaction for a mobile device, comprising:

a user action proxy to,

a) detect user actions,

b) store information associated with user actions in a user information;

c) monitor each service subscribed to by a user, the monitoring further includes detection of a pattern common to at least two services by interpreting a combination of at least two service activities to mean a particular event,

d) generate a user alert when a pattern is detected;

a user information system storing user profile information and the user action information based on a particular user;

a service information system storing service description data describing a plurality of services available to the user;

a service aggregator that examines service description data associated with at least two services available to the mobile device to determine if the at least two services can be combined and dynamically combining the at least two services into a linked aggregated service using the service description data associated with each of the at least two services upon successful determination, the link aggregated service providing information from each of the linked services to the user in a pooled form;

a ranker filter module that predicts a set of services from the plurality of services that the user is expected to utilize within a predefined period of time based on the user profile information and the user action information stored in the user information system; and

a renderer that generates a display of the set of services on the mobile device, wherein the renderer displays services of the set of services in a primary, secondary, and tertiary positions on a mobile device display, and wherein the primary positions are most predominate in the mobile device display and the tertiary positions are least predominate in the mobile device display.

2. A system as recited in claim 1, wherein the user profile information includes user usage pattern information describing service usage patterns of the user.

3. A system as recited in claim 1, wherein the user profile information includes specific user personal information.

4. A system as recited in claim 1, wherein the service description data defines how each service can be presented to a user.

5. A system as recited in claim 1, wherein the service description data further defines how each service can be aggregated with another service.

6. A system as recited in claim 1, wherein the service aggregator further examines the user information system to determine if the user is interested in the linked aggregated service prior to dynamically combining the at least two services.

7. A system as recited in claim 1, wherein the user action proxy notifies the user of the pattern.

8. A system as recited in claim 1, further comprising a front end system in communication with the renderer, the front end system providing an entry into the system.

9. A method for creating a presentation for advanced service interaction on a mobile device, the method comprising:

generating a home page display on the mobile device, wherein the home page display includes a set of services selected from a plurality of services, the Set of services selected from the plurality of services according to a prediction about the set of services that a user is expected to utilize within a predefined period of time based on a profile associated with the user, at least one service of the set of services being associated with a particular service, wherein the particular service is different from each service of the plurality of services, wherein services of the set of services are displayed in a primary, secondary, and tertiary positions on the home page display, and wherein the primary positions are most predominate in the home page display and the tertiary position are least predominate in the home page display;

examining service descriptor data associated with at least two services from the set of services in the home page display to determine if the at least two services can be combined and dynamically combining the at least two services of the plurality of services into a linked aggregated service using the service description data associated with each of the at least two individual services, wherein the linked aggregated service is presented at the home cage display and provides information from each of the at least two services to the user in a pooled form;

monitoring each service from the set of services displayed on the mobile device, the monitoring further including detecting a pattern common to at least two services by interpreting a combination of at least two service activities from the set of services to mean a particular event;

generating a user alert when a pattern is detected;

accepting signals from a user input device to allow a selection of the at least one service of the set of services, wherein the selection of the at least one service of the set of services facilitates the user interacting with the particular service;

storing usage pattern information describing a usage pattern of the particular service in the profile associated with the user; and

generating a query display on the mobile device, wherein the query display is generated based on the usage pattern information describing the usage pattern of the particular service, the query display prompting the user to add the particular service to the set of services, wherein a confirmation from the user facilitates including the particular service in the set of services displayed in the home page display.

10. A method as recited in claim 9, wherein the profile includes user profile information derived based on previous interactions with services.

11. A method as recited in claim 9, wherein the profile includes service usage pattern information describing service usage patterns of the user.

12. A method as recited in claim 9, wherein the profile includes specific user personal information.

13. A method as recited in claim 9, wherein service description data defines how each service of the plurality of services can be presented to a user.

14. A method as recited in claim 13, wherein the service description data further defines how each service of the plurality of services can be aggregated with another service.

15. A method as recited in claim 14, further comprising examining the profile associated with the user to determine if the user is interested in the linked aggregated service prior to dynamically combining the at least two services.