On hold call retrieval and routing

• US 7,477,893 B2
• Filed: 12/04/2003
• Issued: 01/13/2009
• Est. Priority Date: 12/04/2003
• Status: Active Grant

• Current Assignee: Motorola Solutions, Inc.
• Original Assignee: Motorola, Inc. (Motorola Solutions, Inc.)
• Inventors: Hoshen, Josheph, Pierc, Jennnifer A., Segal, Niranjan N, Hirsbrunner, Alex P., Belkin, Anatoly S.
• Primary Examiner(s): RAMPURIA, SHARAD K
• Application Number:
  US10/727,433
• Publication Number:
  US 20050124326A1
• Time in Patent Office: 1,867 Days
• Field of Search: 455/552.1, 455/445, 455/426.1, 455/432.1, 455/435.1, 455/414.1, 455436-442, 455554-555, 455/412.1, 455/417, 455/416, 370331-333, 370/338, 370/260, 379/211.01, 379/265.01, 379/266.01
• US Class Current: 455/417
• CPC Class Codes: H04M 1/72412 using two-way short-range wireless interfaces
• CPC Class Codes: H04M 2250/06 including a wireless LAN interface
• CPC Class Codes: H04M 3/428 Arrangements for placing incoming calls on hold
• CPC Class Codes: H04W 4/16 Communication-related supplementary services, e.g. call-transfer or call-hold
• CPC Class Codes: H04W 92/02 Inter-networking arrangements

Abstract

A wireless communication unit (101, 200, 401), network switch (112, 300, 407) and corresponding methods facilitate retrieval, routing, and management of on-hold calls (FIG. 4-FIG. 7) within a first communication network (103) when the unit is operating in a second communication network (105) that is loosely coupled to the first. The communication unit comprises a transceiver (203) configured to support an air interface with the first and the second communication network; and a controller (209) arranged to cooperatively operate with the transceiver to retrieve an on-hold call from the first network via a call leg established to support a handout to and while the unit is operating in the second network. A user interface (211) and in band signaling over the call leg facilitates management, connecting, disconnecting, etc., of the on-hold calls by the communication unit.

Claims

1. A wireless communication unit arranged and constructed for operation within a loosely coupled communication network comprising a first communication network and a second communication network, the wireless communication unit comprising:

a transceiver configured to support an air interface with the first communication network and with the second communication network; and

a controller arranged to control and cooperatively operate with the transceiver to manage and retrieve an on-hold call on the first communication network after a handout of the wireless communication unit from the first communication network to the second communication network via a call leg established to support the on-hold call while the wireless communication unit is operating in the second communication network, wherein the on-hold call is a call placed on-hold when the wireless communication unit is in the first communication network.

2. The wireless communication unit of claim 1 wherein the controller cooperatively with the transceiver is operable to one of disconnect and place on-hold an active call over the call leg and then connect the on-hold call, where the on-hold call is coupled from the first communication network to the wireless communication unit via the second communication network over the call leg.

3. A communication network switch operable to route calls for a first communication network, the communication network switch comprising:

a switching function operable to couple the first communication network to a second communication network, where the first communication network and the second communication network comprise a loosely coupled communication network; and

a controller arranged to control and cooperatively operate with the switching function to manage and retrieve an on-hold call on the first communication network after a wireless communication unit is handed out from the first communication network to the second communication network via a call leg established to support the on-hold call while the wireless communication unit is operating in the second communication network, wherein the on-hold call is a call placed on-hold when the wireless communication unit is in the first communication network.

4. The communication network switch of claim 3 further comprising a mobility manager that is operable to facilitate mobility of wireless communications units including the wireless communication unit by tracking network contacts for the wireless communication units, wherein the mobility manager cooperatively with the controller and the switching function is operable to establish the call leg between the second communications network and the first communications network.