System and method for providing language translation in a vehicle telematics device

• US 7,480,546 B2
• Filed: 05/12/2004
• Issued: 01/20/2009
• Est. Priority Date: 05/12/2004
• Status: Active Grant

• Current Assignee: General Motors LLC (General Motors Company)
• Original Assignee: General Motors Corporation (Motors Liquidation Co. GUC Trust)
• Inventors: Kamdar, Hitan S., Veliu, Shpetim S., Reeser, Brad T., Sumcad, Anthony J., Patenaude, Russell A.
• Primary Examiner(s): Nguyen; Cuong H
• Application Number:
  US10/843,740
• Publication Number:
  US 20050267647A1
• Time in Patent Office: 1,714 Days
• Field of Search: 701/1, 701/29, 455/3.02, 455/4.12, 455/423, 709/206, 704 2- 3, 704/E21.019, 707/1
• US Class Current: 701/1
• CPC Class Codes: G06F 40/58 Use of machine translation, e.g. for multi-lingual retrieval, for server-side translation for client devices or for real-time translation

Abstract

The invention provides a method, a computer usable medium including a program, and a system for providing language translation in a vehicle telematics device. The method includes providing data in a first language format to the vehicle telematics device. The data in the first language format is transmitted from the vehicle telematics device to a call center. The data is translated at the call center from the first language format to a second language format. The data in the second language format is transmitted from the call center to the vehicle telematics device.

Claims

1. A method of providing language translation of prepared verbal data for a vehicle user via a vehicle telematics device, the method comprising:

providing prepared verbal data in a first human language to the vehicle telematics device of the vehicle user;

transmitting a portion of the prepared verbal data in the first human language from the vehicle telematics device to a call center, the portion of the prepared verbal data being selected by the vehicle user;

replacing at the call center the portion of the prepared verbal data in the first human language with an equivalent portion of prepared verbal data in a second human language, the second human language being selected by the vehicle user; and

transmitting the equivalent prepared verbal data in the second human language from the call center back to the vehicle telematics device of the vehicle user.

2. The method of claim 1 wherein the data in the first human language comprises data from a vehicle data network.

3. The method of claim 1 wherein the data are selected from a group consisting of:

vehicle data upload data, a diagnostic trouble code, a vehicle alert, a vehicle message, a radio broadcast alert message, an email message, virtual advisor information, a phone number, a voicemail message, a vehicle prompt, display data, message data, and a combination thereof.

4. The method of claim 1 further comprising storing the data in the second human language for access by the vehicle telematics device.

5. The method of claim 1 further comprising selecting the second human language.

6. The method of claim 1 further comprising placing a service request to the call center based on an input.

7. The method of claim 6 wherein the service request is selected from a group consisting of:

a subscription modification, map information, direction information, a call placement, non-emergency assistance, emergency assistance, a pre-defined function, a communications function, and a combination thereof.

8. The method of claim 1 further comprising communicating the transmitted data in the second human language.

9. The method of claim 8 wherein the transmitted data in the second human language are communicated by at least one of a visual display, an audio signal, and a speech synthesis.