Vehicle email notification using data from different sources

• US 7,480,550 B2
• Filed: 12/29/2006
• Issued: 01/20/2009
• Est. Priority Date: 12/31/2005
• Status: Active Grant

• Current Assignee: General Motors LLC (General Motors Company)
• Original Assignee: General Motors Corporation (Motors Liquidation Co. GUC Trust)
• Inventors: McCutchen, Shane, DiSalle, Anthony J., Graham, Mark D., Inbarajan, Krishnaraj, Huber, Chester A.
• Primary Examiner(s): Camby; Richard M.
• Application Number:
  US11/618,198
• Publication Number:
  US 20080021605A1
• Time in Patent Office: 753 Days
• Field of Search: 701 29- 36, 340442-447
• US Class Current: 701/29
• CPC Class Codes: G06F 3/0484 for the control of specific functions or operations, e.g. selecting or manipulating an object, an image or a displayed text element, setting a parameter value or selecting a range
• CPC Class Codes: G06F 3/0488 using a touch-screen or digitiser, e.g. input of commands through traced gestures
• CPC Class Codes: G06Q 10/00 Administration; Management
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0278 Product appraisal
• CPC Class Codes: G06Q 50/40 Business processes related to the transportation industry shipping G06Q10/083
• CPC Class Codes: G07C 5/008 communicating information to a remotely located station transmission systems for measured values G08C
• CPC Class Codes: G07C 5/085 using electronic data carriers
• CPC Class Codes: Y10S 370/908 Local area network

Abstract

A vehicle email notification system and method that accesses data from the vehicle as well as from one or more other sources and combines the information into an email that is then sent to the owner or other authorized subscriber. The email notifications are triggered by different events, some of which are independent of the vehicle (e.g., a monthly trigger), and others of which occur at the vehicle, such as a mileage or low oil life trigger. The notification system builds and sends to the subscriber an email message that contains the dynamic vehicle information and identifies any detected vehicle condition for which action is needed.

Claims

1. A method of providing vehicle information to an owner or other recipient, comprising the steps of:

(a) accessing vehicle data using a telematics unit of the vehicle;

(b) transmitting the vehicle data from the telematics unit to a central data system;

(c) accessing predefined static content stored at the central data system;

(d) obtaining at the central data system additional data received from a data source outside the central data system;

(e) constructing a notification message containing the predefined static content along with vehicle information that includes at least some of the vehicle data and at least some of the additional data; and

(f) sending the notification message to a recipient via an electronic messaging system.

2. The method set forth in claim 1, wherein step (e) further comprises generating an email message using a markup language.

3. The method set forth in claim 1, wherein step (e) further comprises constructing the notification message so that it contains the vehicle mileage or oil life, or both, represented in language characters.

4. The method set forth in claim 1, wherein step (a) comprises accessing diagnostic information and/or maintenance information, step (b) comprises transmitting the diagnostic and/or maintenance information to the central data system, and step (e) comprises constructing the notification message using the diagnostic and/or maintenance information.

5. The method set forth in claim 1, wherein step (b) comprises accessing predefined text represented in language characters and step (e) comprises constructing the notification message using the predefined text.

6. The method set forth in claim 1, wherein step (b) comprises accessing an email template and step (e) comprises constructing the notification message as an email using the email template.

7. The method set forth in claim 1, wherein the additional data includes at least one of a number of different types of vehicle information, the different types of vehicle information including recall information, ancillary services information, dealer information, vehicle service pricing information, lease financing information, customer information, coupon information, and vehicle picture information.

8. The method set forth in claim 1, wherein step (d) further comprises receiving the additional data from a subscriber via upload over a global computer network.

9. The method set forth in claim 1, wherein step (d) further comprises receiving the additional data from a third party service provider.

10. The method set forth in claim 1, wherein step (d) comprises obtaining at the central data system a picture of a vehicle that is the same make and model as the vehicle from which the vehicle data was received.

11. The method set forth in claim 10, wherein step (d) further comprises obtaining the picture from a library of vehicle pictures.

12. The method set forth in claim 10, wherein step (d) further comprises obtaining the picture from a subscriber by uploading the picture via a website.

13. The method set forth in claim 1, wherein step (d) comprises obtaining at the central data system coupon information and step (e) comprises constructing the notification message such that it includes a coupon made using the coupon information.

14. The method set forth in claim 1, wherein step (d) comprises obtaining at the central data system satellite radio account information and step (e) comprises constructing the notification message using the satellite radio account information.

15. The method set forth in claim 14, wherein step (e) further comprises constructing the notification message as an email using a markup language and including a subscription renewal link in the email.

16. The method set forth in claim 15, wherein the subscription renewal link comprises a button that, when selected, connects a user to a satellite radio services website.

17. The method set forth in claim 1, wherein step (d) comprises obtaining at the central data system wireless assistance services (WAS) account information and step (e) comprises constructing the notification message using the WAS account information.

18. The method set forth in claim 1, wherein step (d) comprises obtaining at the central data system cellular telephone services account information and step (e) comprises constructing the notification message using the cellular telephone services account information.

19. The method set forth in claim 1, wherein step (d) occurs prior to step (a) and wherein step (d) further comprises storing the additional data in a database at the central data system.

20. A method of providing vehicle information to an owner or other recipient, comprising the steps of:

(a) accessing vehicle data using a telematics unit of the vehicle;

(b) transmitting the vehicle data from the telematics unit to a central data system;

(c) accessing predefined static content stored in a first database at the central data system;

(d) receiving at the central data system additional data sent from a second database;

(e) constructing an electronic message containing the predefined static content along with vehicle information that includes at least some of the vehicle data and at least some of the additional data; and

(f) sending the electronic message to a recipient via an electronic messaging system.