System, device, and method for providing personalized services in a communication system

• US 7,483,964 B1
• Filed: 11/06/2000
• Issued: 01/27/2009
• Est. Priority Date: 02/25/2000
• Status: Expired due to Fees

• Current Assignee: RPX Clearinghouse LLC (RPX Corporation)
• Original Assignee: Nortel Networks Limited (Nortel Networks Corporation)
• Inventors: Travostino, Franco, Jackson, Stephen S.
• Primary Examiner(s): LAZARO, DAVID R
• Application Number:
  US09/707,280
• Time in Patent Office: 3,004 Days
• Field of Search: 709201-203, 709/204, 709/205, 709224-229, 713/100, 455/41.1, 455/41.2
• US Class Current: 709/221
• CPC Class Codes: H04L 12/2809 indicating that an appliance service is present in a home automation network monitoring functionality H04L43/0817; discovery or management thereof, e.g. service location protocol [SLP] or web services, H04L67/51
• CPC Class Codes: H04L 41/0213 Standardised network management protocols, e.g. simple network management protocol [SNMP]
• CPC Class Codes: H04L 67/306 User profiles
• CPC Class Codes: H04L 67/34 involving the movement of software or configuration parameters network booting or remote initial program loading [RIPL] G06F9/4416
• CPC Class Codes: H04L 67/51 Discovery or management thereof, e.g. service location protocol [SLP] or web services
• CPC Class Codes: H04L 67/54 Presence management, e.g. monitoring or registration for receipt of user log-on information, or the connection status of the users

Abstract

A system, device, and method for providing personalized services in a communication system detects physical presence of a user and provides personalized services to the user based upon the physical presence of the user. The user is typically identified to some degree, and user-specific information is obtained based upon the identity of the user. The user-specific information is used to provide the personalized services to the user.

Claims

1. A method for providing a personalized service in a communication system, the method comprising:

detecting physical presence of a user and identifying the user by a data appliance gateway, wherein the detecting includes a determination, based on automatic detection of at least one physical attribute of the user'"'"'s body directly from the user'"'"'s body, that the user is currently in close physical proximity to the communication system;

identifying a plurality of devices that are within a personal area of the user;

creating, responsive to the detection of the physical presence of the user and the identification of the plurality of devices, a personal area network for the user including the plurality of devices identified within the personal area of the user, wherein the personal area network is created and managed by the data appliance gateway and the creating further comprises;

obtaining user-specific information based upon the identity of the user;

configuring features of the identified devices within the personal area network based upon the obtained user-specific information; and

using the data appliance gateway to provide the personalized service to the user within the personal area network based upon the physical presence of the user and the obtained user-specific information.

2. The method of claim 1, wherein detecting the physical presence of the user comprises:

using a detector to detect the physical presence of the user.

3. The method of claim 1, wherein detecting the physical presence of the user comprises:

using a detector in combination with the appliance gateway to detect the physical presence of the user.

4. The method of claim 1, wherein detecting physical presence of the user comprises:

identifying the user.

5. The method of claim 4, wherein providing the personalized service to the user based upon the physical presence of the user comprises:

providing the personalized service to the user based upon the identity of the user.

6. The method of claim 5, wherein providing the personalized service to the user based upon the identity of the user comprises at least one of:

obtaining information for the user;

anticipating needs of the user and providing said needs;

updating user preference information;

simplifying device control for the user;

handling a user schedule; and

providing reminders to the user.

7. The method of claim 1, wherein identifying the user comprises:

identifying the user based upon biometric information.

8. The method of claim 1, wherein the user-specific information comprises at least one of:

per-user rules;

user-defined rules;

user preferences; and

user applications.

9. The method of claim 1, wherein obtaining user-specific information based upon the identity of the user comprises at least one of:

retrieving the user-specific information from a local storage of an appliance gateway;

retrieving the user-specific information from the device;

retrieving the user-specific information from another device; and

retrieving the user-specific information from a remote storage over a communication network.

10. The method of claim 1, wherein obtaining user-specific information based upon the identity of the user comprises:

logically inferring some user-specific information from other user-specific information.

11. The method of claim 1, wherein providing the personalized service to the user within the personal area network comprises:

providing information to the user within the personal area network.

12. The method of claim 1, wherein providing the personalized service to the user within the personal area network comprises:

monitoring a supported device within the personal area network.

13. The method of claim 1, wherein providing the personalized service to the user within the personal area network comprises:

monitoring the user within the personal area network.

14. The method of claim 1, wherein providing the personalized service to the user within the personal area network comprises:

maintaining a schedule for the user; and

providing a reminder to the user within the personal area network.

15. The method of claim 1 wherein providing the personalized service to the user within the personal area network comprises:

retrieving information for the user over a communication network.

16. The method of claim 1, wherein providing the personalized service to the user within the personal area network comprises:

determining a user preference for a supported device.

17. The method of claim 16, wherein providing the personalized service to the user within the personal area network further comprises:

updating user preference information to include the user preference for the supported device.

18. An apparatus comprising:

a processor executing instructions stored in a memory, the instructions comprising;

user detection logic operably coupled to detect physical presence of a user and identify the user, wherein the user detection logic detects that the user is currently in close physical proximity to the communication system based on automatic detection of at least one physical attribute of the user'"'"'s body directly from the user'"'"'s body;

personal area network logic to identify a plurality of devices that are within a personal area of the user, create and manage, responsive to detection of the physical presence of the user and the identification of the plurality of devices within the personal area of the user, a personal area network for the user including the plurality of devices identified within the personal area of the user, obtain user-specific information based upon the identity of the user, and configure features of the identified devices within the personal area network based upon the obtained user-specific information; and

personal agent logic responsive to the user detection logic and operably coupled to provide personalized services to the user within the personal area network based upon the physical presence of the user and the obtained user-specific information.

19. The apparatus of claim 18, wherein the user detection logic comprises a detector for detecting the physical presence of the user.

20. The apparatus of claim 18, wherein the user detection logic is coupled to a detector for detecting the physical presence of the user.

21. The apparatus of claim 18, wherein the user detection logic is operably coupled to identify the user based upon

biometric information.

22. The apparatus of claim 18, wherein the personal agent logic is operably coupled to provide the personalized service to the user based upon the identity of the user.

23. The apparatus of claim 22, wherein the personal agent logic is operably coupled to obtain information for the user.

24. The apparatus of claim 22, wherein the personal agent logic is operably coupled to anticipate needs of the user.

25. The apparatus of claim 22, wherein the personal agent logic is operably coupled to update user preference information.

26. The apparatus of claim 22, wherein the personal agent logic is operably coupled to simplify device control for the user.

27. The apparatus of claim 22, wherein the personal agent logic is operably coupled to handle a user schedule.

28. The apparatus of claim 22, wherein the personal agent logic is operably coupled to provide reminders to the user.

29. The apparatus of claim 22, wherein the personal area network logic is operably coupled to create the personal area network for the user based upon the identity of the user.

30. The apparatus of claim 29, wherein the personal agent logic is operably coupled to provide information to the user within the personal area network.

31. The apparatus of claim 29, wherein the personal agent logic is operably coupled to monitor a supported device within the personal area network.

32. The apparatus of claim 29, wherein the personal agent logic is operably coupled to monitor the user within the personal area network.

33. The apparatus of claim 29, wherein the personal agent logic is operably coupled to maintain a schedule for the user and provide a reminder to the user within the personal area network.

34. The apparatus of claim 29, wherein the personal agent logic is operably coupled to retrieve information for the user over a communication network.

35. The apparatus of claim 29, wherein the personal agent logic is operably coupled to determine a user preference for a supported device.

36. The apparatus of claim 35, wherein the personal agent logic is operably coupled to update user preference information to include the user preference for the supported device.

37. The apparatus of claim 18, wherein the user-specific information comprises at least one of:

per-user rules;

user-defined rules;

user preferences; and

user applications.

38. The apparatus of claim 18, wherein the personal agent logic is operably coupled to retrieve the user-specific information from at least one of:

a local storage;

a supported device; and

a remote storage over a communication network.

39. The apparatus of claim 18, wherein the personal agent logic is operably coupled to logically infer some user-specific information from other user-specific information.

40. A computer program product including a computer readable medium, the computer readable medium having a computer program stored thereon for controlling a computer system, the computer program comprising:

user detection logic programmed to detect physical presence of a user and identify the user, wherein the user detection logic detects that the user is currently in close physical proximity to the computer system based on automatic detection of at least one physical attribute of the user'"'"'s body directly from the user'"'"'s body;

personal area network logic to identify a plurality of devices that are within a personal area of the user, create and manage, responsive to detection of the physical presence of the user and the identification of the plurality of devices within the personal area of the user, a personal area network for the user including the plurality of devices identified within the personal area of the user, obtain user-specific information based upon the identity of the user, and configure features of the identified devices within the personal area network based upon the obtained user-specific information; and

personal agent logic responsive to the user detection logic and programmed to provide personalized services to the user within the personal area network based upon the physical presence of the user and the obtained user-specific information.

41. The computer program product of claim 40, wherein the user detection logic comprises a detector for detecting the physical presence of the user.

42. The computer program product of claim 40, wherein the user detection logic is coupled to a detector for detecting the physical presence of the user.

43. The computer program product of claim 40, wherein the user detection logic is programmed to identify the user based upon

biometric information.

44. The computer program product of claim 40, wherein the personal agent logic is programmed to provide the personalized service to the user based upon the identity of the user.

45. The computer program product of claim 44, wherein the personal agent logic is programmed to obtain user-specific information based upon the identity of the user and provide the personalized service to the user based upon the user-specific information.

46. The computer program product of claim 45, wherein the user-specific information comprises at least one of:

per-user rules;

user-defined rules;

user preferences; and

user applications.

47. The computer program product of claim 45, wherein the personal agent logic is programmed to retrieve the user-specific information from at least one of:

a local storage;

a supported device; and

a remote storage over a communication network.

48. The computer program product of claim 45, wherein the personal agent logic is programmed to logically infer some user-specific information from other user-specific information.

49. The computer program product of claim 44, wherein the personal agent logic is programmed to obtain information for the user.

50. The computer program product of claim 44, wherein the personal agent logic is programmed to anticipate needs of the user and provide said needs.

51. The computer program product of claim 44, wherein the personal agent logic is programmed to update user preference information.

52. The computer program product of claim 44, wherein the personal agent logic is programmed to simplify device control for the user.

53. The computer program product of claim 44, wherein the personal agent logic is programmed to handle a user schedule.

54. The computer program product of claim 44, wherein the personal agent logic is programmed to provide reminders to the user.

55. The computer program product of claim 44, wherein the personal area network logic is programmed to establish the personal area network for the user based upon the identity of the user.

56. The computer program product of claim 55, wherein the personal agent logic is programmed to provide information to the user within the personal area network.

57. The computer program product of claim 55, wherein the personal agent logic is programmed to monitor a supported device within the personal area network.

58. The computer program product of claim 55, wherein the personal agent logic is programmed to monitor the user within the personal area network.

59. The computer program product of claim 55, wherein the personal agent logic is programmed to maintain a schedule for the user and provide a reminder to the user within the personal area network.

60. The computer program product of claim 55, wherein the personal agent logic is programmed to retrieve information for the user over a communication network.

61. The computer program product of claim 55, wherein the personal agent logic is programmed to determine a user preference for a supported device.

62. The computer program product of claim 61, wherein the personal agent logic is programmed to update user preference information to include the user preference for the supported device.

63. A system for providing personalized services, the system comprising

a gateway operably coupled to

detect physical presence of a user,

identify the user,

identify a plurality of devices within a personal area of the user,

create a personal area network for the user including the plurality of devices identified within a personal area of the user responsive to the detection of the physical presence of the user and the identification of the plurality of devices,

obtain user-specific information based upon the identity of the user,

configure features of the identified devices within the personal area network based upon the obtained user-specific information, and to

provide personalized services to the user within the personal area network based upon the physical presence of the user and the obtained user-specific information, wherein the gateway detects that the user is currently in close physical proximity to the gateway based on automatic detection of at least one physical attribute of the user'"'"'s body directly from the user'"'"'s body.

64. The system of claim 63, further comprising a physical presence detector in communication with the gateway for providing physical presence information to the gateway.

65. The system of claim 63, wherein the gateway is operably coupled to determine an identity of the user based upon the physical presence of the user and provide the personalized services to the user based upon the identity of the user.

66. The system of claim 63, wherein the gateway is operably coupled to obtain the user-specific information from at least one of:

a local storage of the computer system;

a supported device of the computer system; and

a remote storage over a communication network.