Method and apparatus for managing components in an IT system

• US 7,483,970 B2
• Filed: 12/12/2001
• Issued: 01/27/2009
• Est. Priority Date: 12/12/2001
• Status: Expired due to Fees

• Current Assignee: CA, Inc. (d/b/a CA Technologies) (Broadcom, Inc.)
• Original Assignee: Symantec Corporation (NortonLifeLock Inc.)
• Inventors: Wheeler, Blair Francis, Beaman, Peter Demarest, Barbrow, David Jay, Kowalczyk, Stanislaw, Anuszczyk, Jeffrey John, Bhathena, Firdaus
• Primary Examiner(s): Vaughn, Jr.; William C.
• Assistant Examiner(s): SHAW, PELING ANDREW
• Application Number:
  US10/021,535
• Publication Number:
  US 20030110253A1
• Time in Patent Office: 2,603 Days
• Field of Search: 709220-222, 709223-224, 709/226, 717168-173, 717174-178, 717/104, 717/105, 717120-122
• US Class Current: 709/224
• CPC Class Codes: G06F 8/70 Software maintenance or management
• CPC Class Codes: G06F 9/44505 Configuring for program initiating, e.g. using registry, configuration files
• CPC Class Codes: H04L 41/0253 using browsers or web-pages for accessing management information
• CPC Class Codes: H04L 41/0604 using filtering, e.g. reduction of information by using priority, element types, position or time
• CPC Class Codes: H04L 41/069 using logs of notifications; Post-processing of notifications
• CPC Class Codes: H04L 41/12 Discovery or management of network topologies
• CPC Class Codes: H04L 41/22 comprising specially adapted graphical user interfaces [GUI]

Abstract

A system and method for collecting information on components in an information technology (IT) system. This embodiment features discovering components in the IT system, determining at least one dependency between two or more of the discovered components, and tracking changes to the discovered components and the dependency between two or more of the discovered components. The discovery of components can be carried out using fingerprints of components, which can include key elements of the component that exist in a full model of all of the elements of the component.

Claims

1. A method comprising:

creating a plurality of component fingerprints, wherein the plurality of component fingerprints includes a fingerprint for a first component, wherein creating the fingerprint for the first component comprises identifying a plurality of attributes of the first component and selecting one or more of the plurality of attributes as the fingerprint for the first component;

automatically discovering the existence of a plurality of components in an information technology (IT) system using the plurality of component fingerprints, wherein the discovered components include the first component, wherein automatically discovering the existence of the first component comprises;

receiving a plurality of event messages indicating a plurality of real-time events that occur in the IT system, wherein each event message matches a respective attribute of the fingerprint for the first component; and

determining that event messages matching every attribute of the fingerprint for the first component have been received;

wherein the method further comprises;

automatically determining at least one dependency between two or more of the discovered components; and

tracking changes to at least one of the discovered components and the at least one dependency between two or more of the discovered components.

2. The method of claim 1, further comprising generating a visual map of the IT system, the visual map including a depiction of at least one of the discovered components and the at least one dependency between two or more of the discovered components.

3. The method of claim 2, wherein the visual map includes tracked changes to at least one of the discovered components.

4. The method of claim 1, wherein at least one of the discovered components is an application.

5. The method of claim 1, wherein the plurality of event messages includes a first event message indicating a first real-time event selected from the following real-time events:

a file creation, a file deletion, and a file modification.

6. The method of claim 1, wherein the plurality of event messages includes a first event message indicating a first real-time event selected from the following real-time events:

a registry key creation, a registry key deletion, and a registry key modification.

7. The method of claim 1, wherein the plurality of event messages includes a first event message indicating detection of a particular element of the first component in the IT system.

8. The method of claim 1, further comprising:

after discovering the existence of the first component, receiving a subsequent event message indicating that an element of the first component was deleted; and

indicating that the first component has been damaged in response to the subsequent event message.

9. The method of claim 1, further comprising:

after discovering the existence of the first component, receiving one or more subsequent event messages indicating that one or more elements of the first component were deleted; and

indicating that the first component has been uninstalled in response to the one or more subsequent event messages.

10. The method of claim 1, wherein the at least one dependency is selected from the group consisting of shared library usage, network usage, and containment dependencies.

11. The method of claim 1, further comprising:

generating a component discovered message upon the discovery of one of the components;

retrieving a list of elements to track the discovered component; and

using the list of elements to track changes to the discovered component.

12. A computer-readable storage medium containing program instructions that are computer executable to implement a method comprising:

identifying a plurality of attributes of a first component and listing one or more of the plurality of attributes in a fingerprint for the first component;

an observer module detecting a plurality of real-time events in an information technology (IT) system, wherein each event matches a respective attribute listed in the fingerprint for the first component;

the observer module sending a respective event message to an analysis module in response to each of the plurality of real-time events;

the analysis module accumulating the event messages and analyzing the event messages in order to determine that events matching every attribute listed in the fingerprint for the first component have occurred in the IT system; and

the analysis module indicating that the first component exists in the IT system in response to said determining that events matching every attribute listed in the fingerprint for the first component have occurred in the IT system.

13. A system comprising:

means for creating a plurality of component fingerprints, wherein the plurality of component fingerprints includes a fingerprint for a first component, wherein creating the fingerprint for the first component comprises identifying a plurality of attributes of the first component and selecting one or more of the plurality of attributes as the fingerprint for the first component;

means for automatically discovering the existence of a plurality of components in an information technology (IT) system using the plurality of component fingerprints, wherein the discovered components include the first component, wherein automatically discovering the existence of the first component comprises;

receiving a plurality of event messages indicating a plurality of real-time events that occur in the IT system, wherein each event message matches a respective attribute of the fingerprint for the first component; and

determining that event messages matching every attribute of the fingerprint for the first component have been received;

means for automatically determining at least one dependency between two or more of the discovered components; and

means for tracking changes to at least one of the discovered components and the at least one dependency between two or more of the discovered components.

14. An apparatus comprising:

a memory storing program instructions;

a processor in communication with the memory;

in which the processor is directed by the program instructions to;

create a plurality of component fingerprints, wherein the plurality of component fingerprints includes a fingerprint for a first component, wherein creating the fingerprint for the first component comprises identifying a plurality of attributes of the first component and selecting one or more of the plurality of attributes as the fingerprint for the first component;

automatically discover the existence of a plurality of components in an information technology (IT) system using the plurality of component fingerprints, wherein the discovered components include the first component, wherein automatically discovering the existence of the first component comprises;

receiving a plurality of event messages indicating a plurality of real-time events that occur in the IT system, wherein each event message matches a respective attribute of the fingerprint for the first component; and

determining that event messages matching every attribute of the fingerprint for the first component have been received;

automatically determine at least one dependency between two or more of the discovered components; and

track changes to at least one of the discovered components and the at least one dependency between two or more of the discovered components.

15. A method comprising:

creating a fingerprint for a first component, wherein creating the fingerprint for the first component comprises identifying a plurality of attributes of the first component and selecting one or more of the plurality of attributes as the fingerprint for the first component;

creating a subfingerprint for a refinement of the first component, wherein the subfingerprint for the refinement of the first component includes one or more attributes of the refinement of the first component;

automatically discovering the first component in an information technology (IT) system, wherein automatically discovering the first component comprises;

receiving a plurality of event messages indicating a plurality of real-time events that occur in the IT system, wherein each event message matches a respective attribute of the fingerprint for the first component; and

determining that event messages matching every attribute of the fingerprint for the first component have been received;

wherein the method further comprises;

in response to discovering the first component, performing one or more commands to obtain information regarding the first component; and

automatically discovering the refinement of the first component in the IT system by matching the information regarding the first component to the one or more attributes of the refinement of the first component included in the subfingerprint for the refinement of the first component.

16. The method of claim 15, wherein the refinement of the first component is a particular version of the first component, wherein discovering the refinement of the first component comprises discovering that the particular version of the first component exists in the IT system.

17. The method of claim 15, wherein the refinement of the first component is an optional piece of the first component, wherein discovering the refinement of the first component comprises discovering that the optional piece of the first component exists in the IT system.

18. The method of claim 15 wherein the plurality of event messages include one or more event messages indicating one or more real-time events associated with one or more of files, registry settings, and database schemas.

19. A computer-readable storage medium containing instructions that direct a microprocessor to:

create a fingerprint for a first component, wherein creating the fingerprint for the first component comprises identifying a plurality of attributes of the first component and selecting one or more of the plurality of attributes as the fingerprint for the first component;

create a subfingerprint for a refinement of the first component, wherein the subfingerprint for the refinement of the first component includes one or more attributes of the refinement of the first component;

automatically discover the first component in an information technology (IT) system, wherein automatically discovering the first component comprises;

receiving a plurality of event messages indicating a plurality of real-time events that occur in the IT system, wherein each event message matches a respective attribute of the fingerprint for the first component; and

determining that event messages matching every attribute of the fingerprint for the first component have been received;

in response to discovering the first component, perform one or more commands to obtain information regarding the first component; and

automatically discover the refinement of the first component in the IT system by matching the information regarding the first component to the one or more attributes of the refinement of the first component included in the subfingerprint for the refinement of the first component.

20. An apparatus comprising:

a memory storing program instructions;

a processor in communication with the memory;

in which the processor is directed by the program instructions to;

create a fingerprint for a first component, wherein creating the fingerprint for the first component comprises identifying a plurality of attributes of the first component and selecting one or more of the plurality of attributes as the fingerprint for the first component;

create a subfingerprint for a refinement of the first component, wherein the subfingerprint for the refinement of the first component includes one or more attributes of the refinement of the first component;

automatically discover the first component in an information technology (IT) system, wherein automatically discovering the first component comprises;

receiving a plurality of event messages indicating a plurality of real-time events that occur in the IT system, wherein each event message matches a respective attribute of the fingerprint for the first component; and

determining that event messages matching every attribute of the fingerprint for the first component have been received;

in response to discovering the first component, perform one or more commands to obtain information regarding the first component; and

automatically discover the refinement of the first component in the IT system by matching the information regarding the first component to the one or more attributes of the refinement of the first component included in the subfingerprint for the refinement of the first component.

21. A method for determining dependencies between components in an information technology (IT) system, comprising:

automatically discovering a first component and a second component in the IT system, wherein automatically discovering the first component comprises automatically discovering that one or more elements of the first component are present in the IT system, wherein automatically discovering the second component comprises automatically discovering that one or more elements of the second component are present in the IT system;

monitoring the usage of resources by the discovered first and second components in the IT system by receiving real-time messages;

in response to receiving a first real-time message indicating that the first component uses a particular resource, sending a first resource usage message to an accumulator, wherein the first resource usage message indicates that the first component uses the particular resource;

in response to receiving a second real-time message indicating that the second component uses the particular resource, sending a second resource usage message to the accumulator, wherein the second resource usage message indicates that the second component uses the particular resource;

the accumulator indicating that a first dependency between the first component and the second component exists in response to determining that the first and second resource usage messages indicate that the first component and the second component both use the particular resource; and

determining a type of the first dependency between the first component and the second component.

22. The method of claim 21, wherein the first component is selected from the group consisting of an application, a network connection endpoint, and a server.

23. The method of claim 22,

wherein the particular resource is a particular network port;

wherein the first resource usage message indicates that the first component uses the particular network port and wherein the second resource usage message indicates that the second component uses the particular network port.

24. The method of claim 22,

wherein the particular resource is a particular file;

wherein the first resource usage message indicates that the first component uses the particular file and wherein the second resource usage message indicates that the second component uses the particular file.

25. The method of claim 21, further comprising tracking changes to the first dependency between the first component and the second component.

26. The method of claim 21, wherein determining the type of the first dependency comprises determining that the first dependency is a containment dependency.

27. The method of claim 21, wherein determining the type of the first dependency comprises determining that the first dependency is a network dependency.

28. The method of claim 21, wherein determining the type of the first dependency comprises determining that the first dependency is a shared usage dependency.

29. An apparatus comprising:

a memory storing program instructions;

a processor in communication with the memory;

in which the processor is directed by the program instructions to implement a method comprising;

automatically discovering a first component and a second component in an information technology (IT) system, wherein automatically discovering the first component comprises automatically discovering that one or more elements of the first component are present in the IT system, wherein automatically discovering the second component comprises automatically discovering that one or more elements of the second component are present in the IT system;

monitor the usage of resources by the discovered first and second components in the IT system by receiving real-time messages;

in response to receiving a first real-time message indicating that the first component uses a particular resource, sending a first resource usage message to an accumulator, wherein the first resource usage message indicates that the first component uses the particular resource;

in response to receiving a second real-time message indicating that the second component uses the particular resource, sending a second resource usage message to the accumulator, wherein the second resource usage message indicates that the second component uses the particular resource;

the accumulator indicating that a first dependency between the first component and the second component exists in response to determining that the first and second resource usage messages indicate that the first component and the second component both use the particular resource; and

determining a type of the dependency between the first component and the second component.