Automated system and method for managing a process for the shopping and selection of human entities

• US 7,487,104 B2
• Filed: 03/09/2007
• Issued: 02/03/2009
• Est. Priority Date: 10/08/2001
• Status: Expired due to Term

• Current Assignee: Intragroup Inc.
• Original Assignee: David Sciuk
• Inventors: SCIUK, DAVID
• Primary Examiner(s): Jeanty, Romain
• Application Number:
  US11/684,528
• Publication Number:
  US 20070198319A1
• Time in Patent Office: 697 Days
• Field of Search: 705/7, 705/26
• US Class Current: 705/7.26
• CPC Class Codes: G06F 16/24578 using ranking
• CPC Class Codes: G06F 16/9535 Search customisation based on user profiles and personalisation
• CPC Class Codes: G06Q 10/063112 Skill-based matching of a person or a group to a task
• CPC Class Codes: G06Q 10/06316 Sequencing of tasks or work
• CPC Class Codes: G06Q 10/1053 Employment or hiring
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0201 Market modelling; Market analysis; Collecting market data
• CPC Class Codes: G06Q 30/0633 Lists, e.g. purchase orders, compilation or processing

Abstract

A system and method for automatically managing a multi-step process in which human providers are selected, typically for employment and dating services. The selection process includes background checking, testing, interviewing, and acceptance by the provider and selecting entity, through automated sequencing, coordinating, tracking, status reporting, and an optional human intervention. The invention includes a system and method for automatically scoring and ranking human providers by a set of selection criteria, typically multiple choice options. The system determines the relevance of the questions and answers and stores it in a continuously updating Knowledge-base. The answers may be spoken, written, or entered directly into the system. The system includes testing and interviewing human providers with respect to the selection criteria; and the resulting scoring information is stored and may be used in future assessments. The system requires a charging process for updating information based on usage or subscription to the system.

Claims

1. A system wherein at least one purchaser places an order for at least one provider, and purchasers and providers are matched in a computing device according to desired criteria, the system comprising:

a data storage device to receive purchaser information that specifies purchaser criteria, provider information that specifies provider criteria and order information that specifies the purchaser'"'"'s criteria for that particular order;

a knowledge base containing information on which to base requests for information by the system to obtain the purchaser information, the provider information and the order information, wherein the knowledge base includes rules for requesting additional information based on a result observed from information previously received;

a virtual provider computing device that is created by matching provider information of a particular provider with order information of a particular order;

a scoring system that compares the provider information and the order information for the virtual provider and that determines a score reflecting the degree of matching between the criteria of the provider information and the order information;

a management system that tracks the virtual provider through the multiple steps; and

a sequencing system that specifies the contents of each step, the contents at least including instructions to the purchaser regarding the input of additional purchaser information or to the provider regarding the input of additional provider information.

2. The system of claim 1, wherein the system considers the match of provider information and order information of the virtual provider through multiple steps, and wherein additional purchaser information and/or additional provider information is input into the system.

3. The system of claim 2, further comprising a timer that allocates a pre-determined time to complete at least one of the multiple steps.

4. The system of claim 2 wherein the sequencing system provides a default list of the contents of a step.

5. The system of claim 4 wherein the default list is modified by the purchaser.

6. The system of claim 1, further comprising a knowledge base system that updates the information contained in the knowledge base automatically based on purchaser information or provider information input to the system previously.

7. The system of claim 1, wherein the knowledge base is automatically updated based on expert input.

8. The system of claim 1, wherein the scoring system scores a pair of provider information and order information based on a predetermined formula.

9. The system of claim 8, wherein the formula includes weighting factors depending on the importance of pre-determined criteria.

10. The system of claim 1, further comprising a correction system that corrects the scores provided by the scoring system based on correction factors from interviewing, objective testing or reference checking.

11. The system of claim 1, further comprising a reporting system that sends messages to purchasers regarding the status of the order in the system, or to providers regarding the status of the virtual provider in the system.

12. The system of claim 11 wherein the reporting system sends an alarm to a purchaser or provider indicating that a pre-determined time period has lapsed without requisite action from the purchaser or provider.

13. The system of claim 12 wherein the alarm is sent to the purchaser, the provider or an operator of the system, the alarm is classified as either a warning or urgent, and the individual recipient of the alarm is dependent on whether that recipient has access to warnings or urgent alarms.

14. The system of claim 1 wherein the purchaser is a prospective employer and the provider is a prospective employee or independent contractor.

15. The system of claim 1, further comprising:

an accounting database to store information regarding the number of providers that have been matched with a purchaser; and

a billing system that bills the purchaser based on the information in the accounting database, based on the number of orders during a period of time or based on the number of steps that have been performed.

16. The system of claim 1, further comprising:

a purchaser input system for the purchaser to input information into the system; and

a provider input system for the provider to input information into the system.

17. A system wherein at least one purchaser places an order for at least one provider, and purchasers and providers are matched in a computing device through multiple steps according to desired criteria, the system comprising:

a data storage device to receive purchaser information that specifies purchaser criteria, provider information that specifies provider criteria and order information which specifies the purchaser'"'"'s criteria for that particular order;

a knowledge base containing information on which to base requests for information by the system to obtain the purchaser information, the provider information and/or the order information, wherein the knowledge base includes rules for requesting additional information based on a result observed from information previously received;

a virtual provider computing device that is created by matching provider information of a particular provider with order information of a particular order;

a scoring system that compares the provider information and the order information for the virtual provider and that provides a score reflecting the degree of matching between the criteria of the provider information and the order information;

a correction system that corrects the scores provided by the scoring subsystem based on correction factors from interviewing, objective testing or reference checking;

a management system that tracks the virtual provider through the multiple steps; and

a sequencing system that specifies the contents of each step, the contents at least including instructions to the purchaser regarding the input of additional purchaser information or to the provider regarding the input of additional provider information.

18. The system of claim 17, wherein the additional purchaser information comprises interview or test requests for information and the additional provider information comprises responses to the requests for information.

19. The system of claim 17, further comprising a reporting system that sends messages to purchasers regarding the status of the order in the system, or to providers regarding the status of the virtual provider in the system.