Management of tiered communication services in a composite communication service
First Claim
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1. A system comprising:
- a composite communication service detector adapted to detect a plurality of communication services, supported in a communication system, for providing a composite communication service; and
a composite communication service manager operatively coupled to the detector and adapted to determine for each detected communication service an associated communication service tier in a structure of the composite communication service, the composite communication service comprising a plurality of communication service tiers having an order in the structure, and to provide a representation of the composite communication service, the representation comprising an indication of each detected communication service and the tier order,wherein at least some communication services of the plurality of communication services are configured for operation with each other to provide the composite communication service by one or more service connectors, each service connector specifying a logical association between communication services, wherein the detector is further adapted to detect a service connector of the composite communication service, and wherein the representation further comprises an indication of the detected service connector,wherein the manager is further adapted to determine an extent to which an event directly affecting a portion of the composite communication service affects other portions of the composite communication service through any detected service connectors, and to include in the representation an indication of one or more of;
the event, the directly affected portion of the composite communication service, and whether the event affects the other portions of the composite communication service.
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Abstract
Techniques for managing tiered communication services in a composite communication service are disclosed. Component communication services for providing a composite communication service are arranged into tiers in a structure of the composite communication service. The tiers and order facilitate visualization of composite communication services and assessment of the effects of events which impact a portion of a composite communication service on other portions of the composite communication service, for example. Related data structures and user interfaces are also disclosed.
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Citations
13 Claims
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1. A system comprising:
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a composite communication service detector adapted to detect a plurality of communication services, supported in a communication system, for providing a composite communication service; and a composite communication service manager operatively coupled to the detector and adapted to determine for each detected communication service an associated communication service tier in a structure of the composite communication service, the composite communication service comprising a plurality of communication service tiers having an order in the structure, and to provide a representation of the composite communication service, the representation comprising an indication of each detected communication service and the tier order, wherein at least some communication services of the plurality of communication services are configured for operation with each other to provide the composite communication service by one or more service connectors, each service connector specifying a logical association between communication services, wherein the detector is further adapted to detect a service connector of the composite communication service, and wherein the representation further comprises an indication of the detected service connector, wherein the manager is further adapted to determine an extent to which an event directly affecting a portion of the composite communication service affects other portions of the composite communication service through any detected service connectors, and to include in the representation an indication of one or more of;
the event, the directly affected portion of the composite communication service, and whether the event affects the other portions of the composite communication service. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A method comprising:
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defining a plurality of communication service tiers to include communication services, supported in a communication system, for providing a composite communication service, each communication service tier of the plurality of communication service tiers having a set of one or more criteria for assignment of communication services to the communication service tier; defining a relative order of the plurality of communication service tiers in a structure of the composite communication service; detecting relationships between communication services which provide a composite communication service; assessing, based on the detected relationships, an extent to which an event directly affecting a portion of the composite communication service affects other portions of the composite communication service; and providing a representation of the composite communication service, the representation including an indication of a result of the assessing, wherein the composite communication service further comprises one or more service connectors specifying the relationships between communication services, wherein detecting relationships comprises detecting the one or more service connectors, wherein the assessing further comprises; determining whether a communication service in a communication service tier is affected by the event directly or through a service connector to a communication service in another communication service tier; where the communication service is affected by the event through a service connector, determining whether the composite communication service includes a redundant service connector specifying a relationship between the communication service in the communication service tier and a communication service in the other communication service tier through a portion of the composite communication service which is not affected by the event; and identifying the communication service in the communication service tier as an affected communication service where the communication service is directly affected by the event, or the communication service is affected by the event through a service connector and the composite communication service does not include a redundant service connector specifying a relationship between the communication service in the communication service tier and a communication service in the other communication service tier through a portion of the composite communication service which is not affected by the event. - View Dependent Claims (9, 10, 11, 12, 13)
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Specification