Method and system for providing a continuous tone source using a network node
First Claim
1. A system for providing a continuous tone in voice communication networks, comprising:
- a network node including a tone service logic program and a call routing service logic program to provide the continuous tone and call routing/switching instructions, respectively; and
a switch configured to follow the call routing/switching instructions,wherein the network node is connected to the switch through at least one line configured to pass an active call,wherein the active call connections are transferred to the switch from the network node by the call routing service logic program,wherein, during the transfer, the call routing service logic program directs the switch to place the active call on hold and the service logic program provides a continuous tone to at least one party of the active call through a permanent trunk line connected from the service node to the switch, andwherein, after the transfer, the network node is only connected to the switch through the permanent trunk line.
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Accused Products
Abstract
A system and method for providing an on-hold call with a selectable continuous tone source using a service node, comprising a service switching point of a central office connected to a service logic program provisioned on a service node. Using the capabilities of the service node, the service logic program plays a continuous tone through a permanent trunk line connecting the service node to the service switching point. When the service switching point puts a call on hold, the service switching point connects the call through the permanent trunk line to the service logic program that is playing the continuous tone. As a result, the caller hears the continuous tone while the service switching point has the call on hold. In addition, the present invention provides a dual tone multifrequency administrative interface on the service logic program of the service node, which enables a customer to dial the interface, enter a passcode for access, and then choose between a variety of tone types such as a dial tone, a busy signal, a normal ring tone, a reorder signal (fast busy signal), a continuous busy signal, and a continuous ring tone.
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Citations
34 Claims
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1. A system for providing a continuous tone in voice communication networks, comprising:
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a network node including a tone service logic program and a call routing service logic program to provide the continuous tone and call routing/switching instructions, respectively; and a switch configured to follow the call routing/switching instructions, wherein the network node is connected to the switch through at least one line configured to pass an active call, wherein the active call connections are transferred to the switch from the network node by the call routing service logic program, wherein, during the transfer, the call routing service logic program directs the switch to place the active call on hold and the service logic program provides a continuous tone to at least one party of the active call through a permanent trunk line connected from the service node to the switch, and wherein, after the transfer, the network node is only connected to the switch through the permanent trunk line. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 20, 28, 30)
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12. A system for providing a continuous tone in voice communication networks, comprising:
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a switch configured to follow call routing/switching instructions; and a network node including a first service logic program to provide the call routing/switching instructions and a second service logic program to provide the continuous tone to the switch, wherein the switch is to receive an incoming call from a calling party and is to forward the incoming call to the network node, wherein the network node is to receive the incoming call from the switch, to place an outgoing call to a called party in response to the incoming call, to connect the incoming call and the outgoing call, and to transfer the connected incoming call and the outgoing call to the switch, wherein, during the transfer, when the network node is to direct the switch to place the incoming call and the outgoing call on hold, the second service logic program in the service node is to provide the continuous tone to the connected incoming call and outgoing call on the switch through a permanent trunk line configured to pass the continuous tone from the service logic program, and wherein, after the transfer, the network node is only connected to the switch through the permanent trunk line. - View Dependent Claims (13, 14, 15, 21, 29, 31)
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16. A method for providing a continuous tone to parties of a voice call, comprising:
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receiving an incoming call from a calling party; placing an outgoing call to a called party in response to the incoming call; connecting the incoming call and the outgoing call; and transferring the connected incoming call and the outgoing call, wherein, during said transferring, a call routing service logic program directs the switch to place incoming call and outgoing call on hold and a service logic program provides a continuous tone to at least one of the incoming call and outgoing call through a permanent trunk line connected from the service node to the switch, and wherein, after the transfer, the network node is only connected to the switch through the permanent trunk line. - View Dependent Claims (17, 18, 19, 32)
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22. A computer-readable medium containing software code that, when executed by a computer, causes the computer to execute a method to provide a continuous tone to one or more parties of a voice communication call, the method comprising:
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receiving an incoming call from a calling party of the call to a called party of the call; forwarding the incoming call to a call routing service logic program on a service node; receiving, in a transfer from the service node, the incoming call and an outgoing call, wherein, during said transferring, when a network node directs a switch to place the incoming call and the outgoing call on hold for a duration of at least one second, a service logic program is to provide the continuous tone to at least one party selected from a group consisting of the calling party and the called party through a permanent trunk line connected from the network node to the switch, and taking the incoming call and the outgoing call off hold when the transfer is complete and disconnecting the at least one call from the continuous tone service logic program, wherein, when the transfer is complete, the network node is only connected to the switch through the permanent trunk line. - View Dependent Claims (23, 33)
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24. A computer-readable medium containing software code that, when executed by a computer, causes the computer to execute a method to provide a continuous tone to one or more parties of a voice communication call, the method comprising:
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receiving an incoming call having a calling party and a called party from a switch; placing an outgoing call to the called party; transferring the incoming call and the outgoing call to said switch, wherein the incoming call and the outgoing call are placed on hold during said transferring; and providing a continuous tone to at least one party selected from the group consisting of the calling party and the called party while the incoming call and the outgoing call are on hold for a duration of at least one second, wherein, during said transferring, a network node is to direct the switch in communication with the network node to place a call on hold for a duration of at least one second, a service logic program is to provide the continuous tone to at least one party selected from a group consisting of the calling party of the call and the called party of the call while the call is on hold and while connecting the calling party to the called party to complete the call through the switch, wherein, during said transferring, when a network node directs a switch to place the incoming call and the outgoing call on hold for a duration of at least one second, a service logic program is to provide the continuous tone to at least one party selected from a group consisting of the calling party and the called party through a permanent trunk line connected from the network node to the switch, and wherein, when the transfer is complete, the network node is only connected to the switch through the permanent trunk line. - View Dependent Claims (25, 26, 27, 34)
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Specification