Method and system for managing failure information
First Claim
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1. A method for managing data pertaining to a failure of a network device, the method comprising:
- collecting the data for storage in a non-volatile memory of the network device, the data being collected in a boot log record, a runtime log record, a failure event data portion, and an environmental data portion;
storing the boot log record, wherein the boot log record pertains to a boot history of the network device;
storing the failure event data and the environmental data portions, wherein the failure event data portion indicates a hardware failure of the network device, and wherein the environmental data portion includes environmental information pertaining to the network device;
storing the runtime log record when the network device is restarted, wherein the runtime log record pertains to an operational history of the network device; and
providing access to the data stored in the non-volatile memory.
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Abstract
A method, system and apparatus for managing data pertaining to the failure of a network device are provided. The data is stored in a memory, and access to the stored data is provided. The memory is a non-volatile memory. Access is provided to a failure analysis team, which uses the data to analyze the causes of the failure of the network device.
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Citations
20 Claims
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1. A method for managing data pertaining to a failure of a network device, the method comprising:
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collecting the data for storage in a non-volatile memory of the network device, the data being collected in a boot log record, a runtime log record, a failure event data portion, and an environmental data portion; storing the boot log record, wherein the boot log record pertains to a boot history of the network device; storing the failure event data and the environmental data portions, wherein the failure event data portion indicates a hardware failure of the network device, and wherein the environmental data portion includes environmental information pertaining to the network device; storing the runtime log record when the network device is restarted, wherein the runtime log record pertains to an operational history of the network device; and providing access to the data stored in the non-volatile memory. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. A system for managing data pertaining to a failure of a network device, the system comprising:
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means for collecting the data for storage in a non-volatile memory of the network device, the data being collected in a boot log record, a runtime log record, a failure event data portion, and an environmental data portion; means for storing the boot log record, wherein the boot log record pertains to a boot history of the network device; means for storing the failure event data and the environmental data portions, wherein the failure event data portion indicates a hardware failure of the network device, and wherein the environmental data portion includes environmental information pertaining to the network device; means for storing the runtime log record when the network device is restarted, wherein the runtime log record pertains to an operational history of the network device; and means for providing access to the data stored in the non-volatile memory. - View Dependent Claims (13, 14, 15)
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16. A system for managing data pertaining to a failure of a network device, the system comprising:
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a non-volatile memory of the network device for storing the data; a programmatic interface for accessing the data; and a data manager for facilitating storing of the data in the non-volatile memory, wherein the data manager is operable to; collect the data for storage in a non-volatile memory of the network device, the data being collected in a boot log record, a runtime log record, a failure event data portion, and an environmental data portion; store the boot log record, wherein the boot log record pertains to a boot history of the network device; store the failure event data and the environmental data portions, wherein the failure event data portion indicates a hardware failure of the network device, and wherein the environmental data portion includes environmental information pertaining to the network device; and store the runtime log record when the network device is restarted, wherein the runtime log record pertains to an operational history of the network device. - View Dependent Claims (17, 18, 19, 20)
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Specification