Status-message mapping
First Claim
1. A method of mapping status messages of monitored objects to service elements in an IT-infrastructure-management system, the service elements and their dependencies being represented by an element graph having representations of directed links between service elements, thereby defining representations of higher-level and lower-level service elements, the mapping method being performed on the element graph prior to the status messages being actually transmitted and comprising:
- directing a status message to a representation of at least one higher-level service element;
ascertaining, at the representation of the higher-level service element, whether the status message pertains to a lower-level service element connected with the higher-level service element;
downwardly propagating the status message to said lower-level service element in response to a positive outcome by said ascertaining step.
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Accused Products
Abstract
A method of mapping status messages of monitored objects to service elements in an IT-infrastructure-management system is provided. The service elements and their dependencies being represented by an element graph having directed links between service elements, thereby defining higher-level and lower-level service elements. The method includes directing a status message to at least one higher-level service element; ascertaining, at the higher-level service element, whether the status message pertains to a lower-level service element connected with the higher-level service element; downwardly propagating of the status message to said lower-level service element in response to a positive outcome in the action of ascertaining.
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Citations
21 Claims
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1. A method of mapping status messages of monitored objects to service elements in an IT-infrastructure-management system, the service elements and their dependencies being represented by an element graph having representations of directed links between service elements, thereby defining representations of higher-level and lower-level service elements, the mapping method being performed on the element graph prior to the status messages being actually transmitted and comprising:
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directing a status message to a representation of at least one higher-level service element; ascertaining, at the representation of the higher-level service element, whether the status message pertains to a lower-level service element connected with the higher-level service element; downwardly propagating the status message to said lower-level service element in response to a positive outcome by said ascertaining step. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A method of mapping status messages of monitored objects to service elements in an IT-infrastructure-management system, the service elements and their dependencies being represented by an element graph having directed links between service elements, thereby defining representations of higher-level and lower-level service elements, the method being performed on the element graph prior to the status massages being actually transmitted and comprising:
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analyzing a status message of a monitored object, and adding representations of attributes to the status message, the added representations of attributes being related to information in the status message; directing the status message to a representation of at least one higher-level service element; ascertaining, at the representation of the higher-level service element, on the basis of at least one of the representations of the attributes, whether the status message pertains to a lower-level service element connected with the higher-level service element; downwardly propagating of the status message to the representation of said lower-level service element in response to a positive outcome by said ascertaining step. - View Dependent Claims (10, 11, 12, 13, 14, 15)
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16. An IT-infrastructure-management server arranged to map status messages of monitored objects of the IT infrastructure to service elements, the server including an element graph having representations of directed links connecting representations of service elements, thereby defining representations of higher-level and lower-level service elements, the server being programmed to cause the element graph to perform plural operations and then transmit the status messages, the plural operations including:
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directing a status message to a representation of at least one higher-level service element; ascertaining, at the representation of the higher-level service element, whether the status message pertains to a lower-level service element connected with the higher-level service element; propagating downwardly the status message to the representation of said lower-level service element in response to a positive outcome of said ascertaining step.
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17. An IT-infrastructure-management server arranged to map status messages of monitored objects of the IT infrastructure to service elements,
the server including an element graph having representations of directed links connecting representations of service elements, thereby defining representations of higher-level and lower-level service elements, the server being programmed to cause the element graph to perform plural operations and then transmit the status messages, the plural operations including: -
analyzing a status message of a monitored object, and add representations of attributes to the status message, the added representations of attributes being related to information contained in the status message, directing the status message to a representation of at least one higher-level service element; ascertaining, at the representation of the higher-level service element, on the basis of a representation of at least one of the attributes, whether the status message pertains to a lower-level service element connected with the higher-level service element; propagating downwardly the status message to the representation of said lower-level service element in response to a positive outcome of said ascertaining step.
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18. A computer program product comprising a machine-readable medium with program code stored on it, for carrying out a method, when executed on a computer system, of mapping status messages of monitored objects to service elements in an IT-infrastructure-management system, the service elements and their dependencies being represented by an element graph having representations of directed links between representations of service elements, thereby defining representations of higher-level and lower-level service elements, the program code being arranged to be performed before transmission of the mapping status messages to the service elements and causing the computer system to cause the element graph to:
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direct a status message to a representation of at least one higher-level service element; ascertain, at the representation of the higher-level service element, whether the status message pertains to a lower-level service element connected with the higher-level service element; downwardly propagating the status message to a representation of said lower-level service element in response to a positive outcome of said ascertaining step.
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19. A computer program product comprising a machine-readable medium with program code stored on it, for carrying out a method, when executed on a computer system, of mapping status messages of monitored objects to service elements in an IT-infrastructure-management system, the service elements and their dependencies being represented by an element graph having representations of directed links between service elements, thereby defining representations of higher-level and lower-level service elements, the program code being arranged to be performed before transmission of the mapping status messages to the service elements and causing the computer system to cause the element graph to:
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analyze a status message of a monitored object, and add representations of attributes to the status message related to information contained in the status message, direct the status message to a representation of at least one higher-level service element; ascertain, at a representation of the higher-level service element, on the basis of the representation of at least one of the attributes, whether the status message pertains to a lower-level service element connected with the higher-level service element; propagate downwardly the status message to a representation of said lower-level service element in response to a positive outcome of said ascertaining step.
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20. A method of propagating signal carried on an electromagnetic waveform, the method comprising representing a program code for carrying out a method, when executed on a computer system, of mapping status messages of monitored objects to service elements in an IT-infrastructure-management system, the service elements and their dependencies being represented by an element graph having representations of directed links between representations of service elements, thereby defining representations of higher-level and lower-level service elements, the program code being arranged to be performed before transmission of the mapping status messages to the service elements and causing the computer system to cause the element graph to:
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direct a status message to a representation of at least one higher-level service element; ascertain, at the representation of the higher-level service element, whether the status message pertains to a lower-level service element connected with the higher-level service element; downwardly propagating the status message to the representation of said lower-level service element in response to a positive outcome of said ascertaining step.
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21. Apparatus for transmitting a signal carried on an electromagnetic waveform, comprising a source of program code for carrying out a method, when executed on a computer system, of mapping status messages of monitored objects to service elements in an IT-infrastructure-management system, the service elements and their dependencies being represented by an element graph having directed links between service elements, thereby defining representations of higher-level and lower-level service elements, the program code being arranged to be performed before transmission of the mapping status messages to the service elements and causing the computer system to cause the element graph to:
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analyze a status message of a monitored object, and add representations of attributes to the status message, the added representations being related to information contained in the status message, direct the status message to a representation of at least one higher-level service element; ascertain, at the representation of the higher-level service element, on the basis of at least one of the represented attributes, whether the status message pertains to a lower-level service element connected with the higher-level service element; propagate downwardly the status message to a representation of said lower-level service element in response to a positive outcome of said ascertaining step.
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Specification