System and method of providing performance information for a communications network

• US 7,499,994 B2
• Filed: 03/30/2004
• Issued: 03/03/2009
• Est. Priority Date: 03/30/2004
• Status: Active Grant

• Current Assignee: Emc IP Holding Company LLC (Dell Technologies Inc.)
• Original Assignee: EMC Corporation (Dell Technologies Inc.)
• Inventors: Zahavi, William Z., Arden, Jennifer, Sapiro, Lee W.
• Primary Examiner(s): Patel; Haresh N
• Application Number:
  US10/812,509
• Publication Number:
  US 20050223092A1
• Time in Patent Office: 1,799 Days
• Field of Search: 709217-228, 714/4, 715/738, 707/200
• US Class Current: 709/224
• CPC Class Codes: H04L 41/0631 using root cause analysis; using analysis of correlation between notifications, alarms or events based on decision criteria, e.g. hierarchy, tree or time analysis
• CPC Class Codes: H04L 41/0681 Configuration of triggering conditions
• CPC Class Codes: H04L 41/142 using statistical or mathematical methods
• CPC Class Codes: H04L 41/22 comprising specially adapted graphical user interfaces [GUI]
• CPC Class Codes: H04L 43/00 Arrangements for monitoring or testing data switching networks
• CPC Class Codes: H04L 43/045 for graphical visualisation of monitoring data
• CPC Class Codes: H04L 43/067 using time frame reporting
• CPC Class Codes: H04L 43/0811 by checking connectivity
• CPC Class Codes: H04L 43/0817 by checking functioning
• CPC Class Codes: H04L 43/0852 Delays
• CPC Class Codes: H04L 43/16 Threshold monitoring

Abstract

A method and apparatus displays time-based alert information for network objects in a summary view. In another embodiment, a method and apparatus displays time-based alert information in a topographical map display. In a further embodiment, a method and apparatus displays time-based alert information in a graphical display for one or more network objects. In another embodiment, a method and apparatus displays time-based alert information in a graphical display for one or more network objects along with statistical bands. In a further embodiment, a method and apparatus displays time-based alert information in a graphical display with thresholds set with historical data.

Claims

1. A method of displaying alert information in a network, comprising:

storing performance information for network objects at predetermined time intervals;

displaying a summary view including a plurality of cells, each cell representing a period of time and comprising;

a bounded display region to display an alert status indication for the network objects at the represented period of time, the cells in the plurality of cells ordered according to each cell'"'"'s represented period of time;

displaying a topographical map including a plurality of regions for displaying respective network object types associated with one or more alerts, the map corresponding to a particular cell in the summary view;

displaying a graph of performance data for one or more of the network objects; and

displaying statistical band information for the performance data.

2. The method according to claim 1, further including displaying a first region corresponding to a first network object type, wherein the plurality of cells includes a first series of cells providing alert information for one or more objects of the first object type.

3. The method according to claim 2, further including displaying a second region corresponding to a second network object type, wherein the plurality of cells includes a second series of cells providing alert information for one or more objects of the second object type.

4. The method according to claim 1, wherein the particular cell is selected by a user.

5. The method according to claim 3, further including displaying alert information for all first object type devices in the first region and for selected ones of the first object type devices.

6. The method according to claim 5, wherein the selected ones of the first object type correspond to a user-created group of objects.

7. The method according to claim 1, further including displaying a threshold associated with the performance data for the one or more network objects.

8. The method according to claim 1, further including displaying a first time/date box and a second time/date box, and displaying alert information for a time period corresponding to the first time/date box.

9. The method according to claim 8, further including displaying alert information for a time period corresponding to the second time/date box for comparison to the alert information for the first time/date.

10. The method according to claim 9, further including receiving a date selection for the second date.

11. The method according to claim 1, further including receiving a user selection of the predetermined interval for performance data collection.

12. The method according to claim 1, further including receiving a user selection of the cell time period.

13. The method according to claim 1, wherein the alert information includes at least a no alert status and alert status.

14. The method according to claim 1, wherein the alert information includes at least a no alert status, a medium alert status and a critical alert status.

15. The method according to claim 1, further including determining at least one root potential root cause of one or more alerts.

16. An article, comprising:

a storage medium having stored thereon instructions that when executed by a machine result in the following;

storing performance information for network objects at predetermined time intervals;

determining at least one potential root cause of one or more alerts in the network;

displaying a summary view including a plurality of cells, each cell representing a period of time and comprising;

a bounded display region to display an alert status indication for the network objects at the represented period of time, the cells in the plurality of cells ordered according to each cell'"'"'s represented period of time;

displaying a topographical map including a plurality of regions for displaying respective network object types associated with one or more alerts, the map corresponding to a particular cell in the summary view;

displaying a graph of performance data for one or more of the network objects; and

displaying statistical band information for the performance data.

17. The article according to claim 16, further including displaying a first region corresponding to a first network object type, wherein the plurality of cells includes a first series of cells providing alert information for one or more objects of the first object type.

18. The article according to claim 17, further including displaying a second region corresponding to a second network object type, wherein the plurality of cells includes a second series of cells providing alert information for one or more objects of the second object type.

19. The article according to claim 17, further including displaying alert information for all first object type devices in the first region and for selected ones of the first object type devices.

20. The article according to claim 16, further including displaying a first date box and a second date box, and displaying alert information for the first date.

21. The article according to claim 20, further including displaying alert information for the second date for comparison to the alert information for the first date.

22. The article according to claim 16, further including receiving a user selection of the cell time period.

23. The article according to claim 16, wherein the alert information includes at least a no alert status and alert status.

24. The article according to claim 16, further including displaying performance data for a metric selected by a user.

25. A computer system, comprising:

a processor;

a display coupled to the processor; and

a memory coupled to the processor;

wherein the memory includes stored instructions that when executed result in the following;

storing performance information for network objects at predetermined time intervals;

determining at least one potential root cause of one or more alerts in the network;

displaying a summary view including a plurality of cells, each cell representing a period of time and comprising;

a bounded display region to display an alert status indication for the network objects at the represented period of time, the cells in the plurality of cells ordered according to each cell'"'"'s represented period of time;

displaying a topographical map including a plurality of regions for displaying respective network object types associated with one or more alerts, the map corresponding to a particular cell in the summary view;

displaying a graph of performance data for one or more of the network objects; and

displaying statistical band information for the performance data.

26. The system according to claim 25, further including displaying a first region corresponding to a first network object type, wherein the plurality of cells includes a first series of cells providing alert information for one or more objects of the first object type.

27. The system according to claim 26, further including displaying a second region corresponding to a second network object type, wherein the plurality of cells includes a second series of cells providing alert information for one or more objects of the second object type.

28. The system according to claim 27, further including displaying alert information for all first object type devices in the first region and for selected ones of the first object type devices.

29. The system according to claim 25, further including displaying a first date box and a second date box, and displaying alert information for the first date.

30. The system according to claim 29, further including displaying alert information for the second date for comparison to the alert information for the first date.

31. The system according to claim 25, further including receiving a user selection of the cell time period.

32. The system according to claim 25, wherein the alert information includes at least a no alert status and alert status.

33. The system according to claim 25, further including displaying performance data for a metric selected by a user.