Method and apparatus for obtaining and using impact severity triage data

• US 7,502,772 B2
• Filed: 02/27/2006
• Issued: 03/10/2009
• Est. Priority Date: 02/27/2006
• Status: Active Grant

• Current Assignee: CCC Information Services, Inc.
• Original Assignee: Injury Sciences, LLC (CCC Information Services Group Incorporated)
• Inventors: Smith, Darrin A., Kidd, Scott D.
• Primary Examiner(s): Vincent; David R
• Assistant Examiner(s): Bharadwaj; Kalpana
• Application Number:
  US11/363,421
• Publication Number:
  US 20070203866A1
• Time in Patent Office: 1,107 Days
• Field of Search: 706/48, 706/45, 703/7, 705/4
• US Class Current: 706/48
• CPC Class Codes: G06N 5/025 Extracting rules from data

Abstract

In one embodiment, a method includes receiving data for a vehicle involved in an accident, analyzing the data for classification of damaged components and operations to be performed on the vehicle, and generating a triage decision for the vehicle based on a rules-based analysis of the classification and the operations. The triage decision may be used to route a claim corresponding to the accident to an appropriate resource for analysis and handling.

Claims

1. A computer-implemented method comprising:

receiving accident data in a computer for a vehicle involved in an accident, the accident data including repair estimate information received from a source external to the computer and having an identification of damaged components and operations to be performed thereon;

analyzing the accident data to classify the damaged components as being structural or non-structural and the operations to be performed thereon; and

generating an impact severity triage decision for the vehicle, corresponding to a preliminary determination of whether the accident was a low severity impact or a high severity impact, based on a rules-based analysis of the classification and the operations, the impact severity triage decision to be used to determine where to route a claim associated with the accident.

2. The computer-implemented method of claim 1, wherein receiving the accident data comprises receiving the repair estimate information from a third party via a computer network.

3. The computer-implemented method of claim 2, further comprising transmitting the impact severity triage decision to the third party via the computer network, the impact severity triage decision indicating the accident as either a low severity impact or a non-low severity impact.

4. The computer-implemented method of claim 1, further comprising storing an entry corresponding to the accident in a database, the entry including vehicle component damage information for the accident data and the impact severity triage decision.

5. The computer-implemented method of claim 4, wherein storing the entry further comprises storing a damage pattern of the vehicle in the entry.

6. The computer-implemented method of claim 1, wherein the rules-based analysis comprises:

determining if any structural components of the vehicle are identified for replacement; and

generating the impact severity triage decision as a low severity impact if no structural components of the vehicle are identified for replacement.

7. The computer-implemented method of claim 1, wherein the rules-based analysis comprises:

if any structural components of the vehicle are identified for replacement, determining if a damage pattern of the vehicle corresponds to a low severity profile of an accident database, the accident database including prior analyzed accidents having damage patterns falling in a low severity group; and

generating the impact severity triage decision as a low severity impact if the damage pattern of the vehicle corresponds to the low severity profile, otherwise generating the triage decision as a non-low severity impact.

8. The computer-implemented method of claim 1, further comprising:

flagging a claim associated with the impact severity triage decision for fraud analysis based on the rules-based analysis, wherein the rules-based analysis further comprises analysis of a second vehicle involved in the accident and a relative mass of the first and second vehicles.

9. A computer-implemented method comprising:

triaging first repair estimate data received in a computer for a first vehicle involved in an accident to obtain a first impact severity estimate;

triaging second repair estimate data received in the computer for a second vehicle involved in the accident to obtain a second impact severity estimate;

determining a probability of impact severity for the accident based at least in part on the first impact severity estimate and the second impact severity estimate; and

reporting the probability of impact severity.

10. The computer-implemented method of claim 9, wherein determining the probability of impact severity further comprises comparing a physical parameter of the first vehicle and the second vehicle if the first impact severity estimate and the second impact severity estimate differ.

11. The computer-implemented method of claim 10, further comprising flagging a claim associated with the accident for fraud analysis if one of the first and second impact severity estimates do not meet a predetermined rule, based on the physical parameters of the first and second vehicles.

12. The computer-implemented method of claim 9, wherein triaging the first repair estimate data comprises determining if any structural components of the first vehicle are identified for replacement.

13. The computer-implemented method of claim 9, further comprising obtaining the first repair estimate data and the second repair estimate data from a third party via a computer network.

14. The computer-implemented method of claim 13, further comprising transmitting the probability of impact severity to the third party via the computer network.

15. The computer-implemented method of claim 9, further comprising storing an entry in a database corresponding to the accident, the entry including the first and second repair estimate data, the first and second impact severity estimates, and the probability of impact severity.

16. The computer-implemented method of claim 15, wherein storing the entry further comprises storing a first damage pattern for the first vehicle and a second damage pattern for the second vehicle.

17. The computer-implemented method of claim 16, further comprising:

comparing the first damage pattern to a subset of damage patterns in the database, the subset of damage patterns for at least one vehicle related to the first vehicle; and

updating a rules-based triage analysis program based on the comparison, wherein the rules-based triage analysis program is used to triage the first repair estimate data and the second repair estimate data.

18. The computer-implemented method of claim 17, further comprising applying the updated rules-based triage analysis program to triage an unrelated accident.

19. An article comprising a machine-accessible medium including instructions that when executed cause a system to:

receive an impact severity triage report generated by a triage program indicative of a non-low severity impact for an accident involving a vehicle, the impact severity triage report including a vehicle damage pattern and a repair estimate;

receive an impact analysis report generated independently of the impact severity triage report indicative of a low severity impact for the accident;

analyze the vehicle damage pattern and vehicle damage patterns stored in a database for similarities, each of the vehicle damage patterns stored in the database associated with a vehicle involved in an unrelated prior accident; and

modify triage evaluation criteria of the triage program based on the similarities.

20. The article of claim 19, further comprising instructions that when executed cause the system to store the repair estimate in the database.

21. The article of claim 19, further comprising instructions that when executed cause the system to apply the modified impact severity triage evaluation criteria of the triage program to an unrelated future accident.

22. The article of claim 19, further comprising instructions that when executed cause the system to generate the impact analysis report via a program to determine impact severity based on vehicle component damage.

23. The article of claim 22, further comprising instructions that when executed cause the system to generate the impact analysis report based at least in part on event data recorder (EDR) data obtained from the vehicle.