Systems and methods for providing 9-1-1 services to nomadic internet telephony callers
First Claim
Patent Images
1. A system for facilitating 9-1-1 service delivery to internet telephony customers, comprising:
- a server device for receiving a 9-1-1 call from a user device via a data network, the 9-1-1 call being based on “
9-1-1”
digits dialed at the user device,where the server device is configured to;
identify whether the user device is a fixed location device or a mobile user device based on the profile information associated with the user device, andforward the 9-1-1 call to an operative services interface operatively connected to the server device when the user device is a mobile user device.
6 Assignments
0 Petitions
Accused Products
Abstract
A system for facilitating 9-1-1 service delivery to internet telephony customers is provided. The system includes a server device for receiving a 9-1-1 call from a user device via a data network, where the 9-1-1 call are based on “9-1-1” digits dialed at the user device. The server device is configured to forward the received 9-1-1 call to an operator services interface operatively connected to the server device.
-
Citations
19 Claims
-
1. A system for facilitating 9-1-1 service delivery to internet telephony customers, comprising:
-
a server device for receiving a 9-1-1 call from a user device via a data network, the 9-1-1 call being based on “
9-1-1”
digits dialed at the user device,where the server device is configured to; identify whether the user device is a fixed location device or a mobile user device based on the profile information associated with the user device, and forward the 9-1-1 call to an operative services interface operatively connected to the server device when the user device is a mobile user device. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12)
-
-
13. A method for providing 9-1-1 services to an internet telephony user, comprising:
-
receiving a 9-1-1 call based on “
9-1-1”
dialed from a user device via a data network;determining whether the user device is a fixed location user device or a mobile user device; translating the dialed “
9-1-1”
digits to a “
0”
digit when the user device is a mobile user device; andforwarding the received 9-1-1 call, in response to the translated “
0”
digit, to an operator services interface. - View Dependent Claims (14, 15, 16, 17, 18)
-
-
19. A method for providing 9-1-1 services to Voice over Internet Protocol subscribers comprising:
-
establishing a profile associated with a user device, where the profile indicates that the user device is a mobile user device not having a fixed geographic location; receiving a dialed 9-1-1 call from the user device; examining the profile to determine that the user device is a mobile user device; manipulating the received “
9-1-1”
digits to a “
0”
digit when the user device is a mobile user device;forwarding the 9-1-1 call to an operator services interface; identifying caller geographic location based on interactive queries between operator services personnel and the caller; identifying an appropriate public safety answering point (PSAP) based on the identified caller geographic location; and forwarding the 9-1-1 call to the identified PSAP via a 911 network associated with the PSAP.
-
Specification