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VOD transaction error correlator

  • US 7,509,669 B2
  • Filed: 08/31/2005
  • Issued: 03/24/2009
  • Est. Priority Date: 08/31/2005
  • Status: Active Grant
First Claim
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1. A video-on-demand (VOD) analysis server for a hybrid fiber coax (HFC) cable network comprising:

  • a query library comprising instructions for;

    acquiring raw XOD transaction error data from an XOD server, wherein the raw XOD transaction error data comprises an identifier associating a raw XOD transaction error with a subscriber;

    acquiring XOD-related subscriber information from a subscriber datastore;

    acquiring VOD transaction data from a VOD server;

    a correlator comprising instructions for;

    acquiring the raw XOD transaction error data by executing instructions from the query library for acquiring raw XOD transaction error data from an XOD server;

    determining from the XOD-related subscriber information that a subscriber is not entitled to receive XOD service;

    creating filtered XOD transaction error data by removing from the raw XOD transaction error data XOD transaction errors associated with the subscriber;

    correlating a filtered XOD transaction error with VOD transaction data to identify a video stream path of the filtered XOD transaction error; and

    a translator comprising instructions for;

    receiving network path information, wherein the network path information identifies network components in the network path; and

    assigning descriptive names to the network component in the network path.

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