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Device and method for supporting error correction in an information processing system

  • US 7,512,831 B2
  • Filed: 11/14/2005
  • Issued: 03/31/2009
  • Est. Priority Date: 11/15/2004
  • Status: Expired due to Fees
First Claim
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1. A device for supporting error correction in an information processing system, comprising:

  • a data acquisition device that acquires damage information pertaining to operation of an information processing system;

    a memory containing first information characterizing possible damage situations for said information processing system and second information characterizing possible counter measures for said damage situations;

    a computer in communication with said data acquisition device and having access to said memory, said computer being programmed to generate a catalog with damage-specific questions and actions ranked hierarchically therein according to complexity dependent on said damage information acquired by said data acquisition device and said first information and said second information stored in said memory; and

    an output unit connected to the computer at which said computer causes said damage-specific questions and actions in said catalog to be visually displayed in said hierarchical ranking.

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