Networked system for interactive communication and remote monitoring of individuals
DC CAFCFirst Claim
1. A monitoring system for communicating with at least one individual, the monitoring system comprising:
- a computer configured to communicate with at least one remotely situated apparatus;
a user interface in communication with the computer for entering, authoring, selecting, or any combination thereof, at least one of (i) one or more messages to be presented to the individual, (ii) one or more queries to be answered by the individual, (iii) one or more response choices corresponding to the one or more queries or (iv) any combination thereof;
a data merge program configured to generate a customized script program by customizing a generic script program, wherein the customized script program is to be executed by the remotely situated apparatus and includes (i) a display command to present to the individual at least one of the one or more messages, the one or more queries, the one or more response choices corresponding to the one or more queries or any combination thereof and (ii) an input command to receive responses when the script program includes one or more queries to be presented; and
one or more databases accessible by the data merge program for storing the generic script program and any responses received from the remotely situated apparatus.
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Litigations
2 Petitions
Reexamination
Accused Products
Abstract
A system for remotely monitoring an individual. The system includes a server system for generating a script program from a set of queries. The script program is executable by a remote apparatus that displays information and/or a set of queries to the individual through a user interface. Responses to the queries that are entered through the user interface together with individual identification information are sent from the remote apparatus to the server system across a communication network. The server system also includes an automated answering service for providing a series of questions from a stored set of questions for an individual at the remote apparatus to respond to, storing responses to each provided question in the series of questions and providing a service based on the individual'"'"'s response to the questions.
446 Citations
37 Claims
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1. A monitoring system for communicating with at least one individual, the monitoring system comprising:
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a computer configured to communicate with at least one remotely situated apparatus; a user interface in communication with the computer for entering, authoring, selecting, or any combination thereof, at least one of (i) one or more messages to be presented to the individual, (ii) one or more queries to be answered by the individual, (iii) one or more response choices corresponding to the one or more queries or (iv) any combination thereof; a data merge program configured to generate a customized script program by customizing a generic script program, wherein the customized script program is to be executed by the remotely situated apparatus and includes (i) a display command to present to the individual at least one of the one or more messages, the one or more queries, the one or more response choices corresponding to the one or more queries or any combination thereof and (ii) an input command to receive responses when the script program includes one or more queries to be presented; and one or more databases accessible by the data merge program for storing the generic script program and any responses received from the remotely situated apparatus. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19)
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20. A method for communicating with at least one individual, the method comprising the steps of:
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(A) generating a generic script program in a computer, the generic script program comprising at least one of (i) one or more messages to be presented to the individual, (ii) one or more queries to be answered by the individual, (iii) one or more response choices corresponding to the one or more queries or (iv) any combination thereof; (B) generating a customized script program in the computer by customizing the generic script program, wherein the customized script program is to be executed by a remotely situated apparatus; (C) transmitting the customized script program to the remotely situated apparatus, wherein the customized script program includes (i) a display command to present to the individual at least one of the one or more messages, the one or more queries, the one or more response choices corresponding to the one or more queries, or any combination thereof and (ii) an input command to receive responses when the script program includes one or more queries to be presented; and (D) storing the generic script program and any responses received from the remotely situated apparatus in one or more databases. - View Dependent Claims (21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36)
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37. An apparatus for communicating with a computer remotely situated from the apparatus, the apparatus comprising:
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a communication interface for receiving from the computer a customized script program containing at least one of (i) one or more messages, (ii) one or more queries, (iii) one or more response choices corresponding to the one or more queries, or any combination thereof and for transmitting to the computer (i) an identification code associated with the individual and (ii) responses to the set of queries, if present, wherein the customized script is transmitted in response to receipt of the identification code; a user interface for communicating at least one of (i) one or more messages, (ii) one or more queries, (iii) one or more response choices corresponding to the one or more queries, or any combination thereof to the individual and for receiving the responses to the one or more queries from the individual; a memory configured to store the customized script program and any responses to the one or more queries; and a processor connected to the communication interface, the user interface, and the memory for executing the stored customized script program, wherein the stored customized script program when executed causes the apparatus to communicate at least one of (i) one or more messages, (ii) one or more queries, (iii) one or more response choices corresponding to the one or more queries, or any combination thereof to the individual, to receive the responses to the one or more queries, if present, from the individual and to transmit the responses received to the computer.
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Specification