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Method and system for invoking push-to-service offerings

  • US 7,529,540 B2
  • Filed: 11/29/2005
  • Issued: 05/05/2009
  • Est. Priority Date: 11/29/2005
  • Status: Expired due to Fees
First Claim
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1. A method for invoking service offerings, the method comprising the steps of:

  • initiating a push-to-service request from a first communication unit to a second communication unit, wherein the push-to-service request is invoiced by a user depressing a service button on the first communication unit, wherein the depressing is a push-action, the initiating including embedding a push-to-service message in a data packet responsive to said push-action, transmitting the data packet from the first communication unit to the second communication unit, and configuring the second communication unit based on the push-to-service message and a scale of timeliness;

    enabling a Voice Recognition Server (VRS) at the second communication unit after receiving the push-to-service request, wherein the push-action notifies the second communication unit that the user is intending to interact with the VRS;

    ranking a list of service offerings supported by the second communication unit and presenting the list on a display of the first communication device for identifying at least one service offering that is available as a service to the user;

    speaking a voice request into the first communication device for selecting at least one service presented on the display, wherein the voice request is sent to the second communication unit for handling the voice request within the VRS; and

    establishing a communication dialogue with a service provider of the service for connecting the service provider to the first communication device for providing the service to the userwherein the message includes at least one of a time stamp, a calendar, an address book, a voice mail, a contact, and a personal message;

    wherein the time-stamp identifies what service offerings are timely to the user to enable ranking the list of service offerings based on the scale of timeliness;

    wherein the calendar expresses the availability of the user to enable ranking the list of service offerings based on the availability of the user in view of the calendar.

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