Method and system for providing insurance services
First Claim
1. A method of providing insurance services, said method comprising the steps of:
- providing a paper form having information relating to an insurance service and a plurality of tags printed thereon, each tag containing coded data indicative of an identity of the paper form and of the tag'"'"'s own location on the paper form,operatively positioning an optical sensing device relative to the paper form;
sensing at least some of the coded data;
generating indicating data in the sensing device using the sensed coded data, indicating data regarding the identity of the form paper form and a position of the sensing device relative to the form paper; and
sending the indicating data to computer system, such that the computer system can identify, using the indicating data, at least one parameter relating to the insurance service;
wherein at least one parameter is an action parameter of the insurance service,the method including effecting, in the computer system, an operation in respect of the action parameter; and
wherein the action parameter of the insurance service is selected from the group comprising;
obtaining insurance product information;
obtaining details of an insurance policy;
obtaining a quote for insurance;
making an insurance claim;
viewing the terms of an insurance policy;
accepting the terms of an insurance policy; and
making payment for an insurance policy.
1 Assignment
0 Petitions
Accused Products
Abstract
The invention concerns a method and system for providing insurance. Employing the invention involves the use of one or more forms capable of interacting with a computer system or network, each form comprising sheet material such as paper which has coded data printed on it and which allows it to interact with the computer system by use of a sensing device operated by a user. The invention can be employed by an insurance provider to allow it to deal with a customer in offering a broad range of services including providing the facility to obtain information about insurance products, insurance quotes, and to make insurance claims and payments, and to enter into new policies with customers.
25 Citations
36 Claims
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1. A method of providing insurance services, said method comprising the steps of:
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providing a paper form having information relating to an insurance service and a plurality of tags printed thereon, each tag containing coded data indicative of an identity of the paper form and of the tag'"'"'s own location on the paper form, operatively positioning an optical sensing device relative to the paper form; sensing at least some of the coded data; generating indicating data in the sensing device using the sensed coded data, indicating data regarding the identity of the form paper form and a position of the sensing device relative to the form paper; and sending the indicating data to computer system, such that the computer system can identify, using the indicating data, at least one parameter relating to the insurance service; wherein at least one parameter is an action parameter of the insurance service, the method including effecting, in the computer system, an operation in respect of the action parameter; and wherein the action parameter of the insurance service is selected from the group comprising;
obtaining insurance product information;
obtaining details of an insurance policy;
obtaining a quote for insurance;
making an insurance claim;
viewing the terms of an insurance policy;
accepting the terms of an insurance policy; and
making payment for an insurance policy. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22)
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23. A system for providing insurance services, said system comprising:
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a paper form having information relating to an insurance service and a plurality of tags printed thereon, each tag containing coded data indicative of an identity of the paper form and of the tag'"'"'s own location on the paper form; a sensing device configured for; sensing at least some of the coded data when placed in an operative position relative to the paper form; generating indicating data, said indicating data regarding the identity of the paper form and a position of the sensing device relative to the paper form; and sending the indicating data to a computer system; the computer system configured for; receiving the indicating data from the sensing device, identifying, from the indicating data, at least one parameter relating to the insurance service, wherein said at least one parameter of the insurance service is an action parameter of the insurance service and one parameter selected from the group comprising;
an option parameter of the insurance service, a text parameter of the insurance service, an authorisation parameter of the insurance service, and a picture parameter of the insurance service;the computer system performing one of the following insurance services in respect to the action parameter;
obtaining insurance product information;
obtaining details of an insurance policy;
obtaining a quote for insurance;
making an insurance claim;
viewing the terms of an insurance policy;
accepting the terms of an insurance policy; and
making payment for an insurance policy. - View Dependent Claims (24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36)
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Specification