Networked system for interactive communication and remote monitoring of individuals
First Claim
1. A monitoring system for communicating with at least one individual, the monitoring system comprising:
- a server configured to broadcast a script program to at least one remotely situated apparatus through at least one communication medium;
a user interface configured to communicate with the server and adapted for (i) entering, authoring, selecting, or any combination thereof, a set of queries to be answered by the individual and (ii) entering, authoring, selecting, or any combination thereof, corresponding response choices for each of the queries;
a script generator configured to generate the script program to be broadcast to the remotely situated apparatus, wherein the script program represents the queries and the response choices to the individual; and
one or more databases accessible by the server for storing the script program and the responses received from the remotely situated apparatus, wherein (i) said monitoring system is further configured to communicate with a plurality of individuals through the at least one communication medium using a corresponding plurality of remotely situated apparatus, (ii) the one or more databases are further configured for storing one or more script programs, (iii) the server further includes a script assignment unit configured to access the one or more databases for assigning to each of the individuals at least one of the script programs, and (iv) the one or more databases are further configured for storing a list of the individuals, and for each of the individuals, a respective pointer to the script program assigned to the individual.
1 Assignment
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Accused Products
Abstract
A system for remotely monitoring an individual. The system includes a server system for generating a script program from a set of queries. The script program is executable by a remote apparatus that displays information and/or a set of queries to the individual through a user interface. Responses to the queries that are entered through the user interface together with individual identification information are sent from the remote apparatus to the server system across a communication network. The server system also includes an automated answering service for providing a series of questions from a stored set of questions for an individual at the remote apparatus to respond to, storing responses to each provided question in the series of questions and providing a service based on the individual'"'"'s response to the questions.
427 Citations
48 Claims
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1. A monitoring system for communicating with at least one individual, the monitoring system comprising:
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a server configured to broadcast a script program to at least one remotely situated apparatus through at least one communication medium; a user interface configured to communicate with the server and adapted for (i) entering, authoring, selecting, or any combination thereof, a set of queries to be answered by the individual and (ii) entering, authoring, selecting, or any combination thereof, corresponding response choices for each of the queries; a script generator configured to generate the script program to be broadcast to the remotely situated apparatus, wherein the script program represents the queries and the response choices to the individual; and one or more databases accessible by the server for storing the script program and the responses received from the remotely situated apparatus, wherein (i) said monitoring system is further configured to communicate with a plurality of individuals through the at least one communication medium using a corresponding plurality of remotely situated apparatus, (ii) the one or more databases are further configured for storing one or more script programs, (iii) the server further includes a script assignment unit configured to access the one or more databases for assigning to each of the individuals at least one of the script programs, and (iv) the one or more databases are further configured for storing a list of the individuals, and for each of the individuals, a respective pointer to the script program assigned to the individual. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20)
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21. A method for communicating with at least one individual, the method comprising the steps of:
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A) entering queries and corresponding response choices into a server; B) generating one or more script programs using the queries; C) broadcasting the one or more script programs to one or more remotely situated apparatus through at least one communication medium, wherein the one or more script programs represent the queries and the response choices to the at least one individual; D) receiving the responses through the at least one communication medium and storing the responses on the server; E) entering in the server a plurality of sets of queries; F) generating a plurality of script programs such that each of the plurality of script programs corresponds to a respective one of the plurality of sets of queries; G) assigning to each of a plurality of individuals at least one of the plurality of script programs; H) storing in the server the plurality of script programs, a list of the plurality of individuals, and for each of the plurality of individuals, a respective pointer to the at least one of the plurality of script programs assigned to each of the plurality of individuals; and J) transmitting to each of a plurality of remotely situated apparatus the at least one of the plurality of script programs assigned to each of the plurality of individuals associated with the respective one of the plurality of apparatus. - View Dependent Claims (22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34)
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35. A broadcast system configured to allow monitoring of at least one individual using a server and an apparatus remotely situated from the server, wherein the apparatus comprises:
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a communication interface for establishing a communication link between the apparatus and the server through at least one communication medium; a user interface for presenting queries and response choices provided by a script program broadcast from the server through the at least one communication medium and for receiving responses to the queries from the at least one individual; a memory for storing the script program and the responses; and a processing unit connected to the communication interface, the user interface and the memory, wherein i the processing unit is configured to execute the script program to present the queries and the response choices and to receive the responses, (ii) said broadcast system is further configured to communicate with a plurality of individuals through the at least one communication medium using a corresponding plurality of remotely situated apparatus, (iii) the memory is further configured for storing one or more script programs, (iv) the server further includes a script assignment unit configured to access the memory for assigning to each of the individuals at least one of the script programs, and (v) the memory is further configured for storing a list of the individuals, and for each of the individuals, a respective pointer to the script program assigned to the individual. - View Dependent Claims (36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48)
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Specification