Estimated time of arrival (ETA) systems and methods

• US 7,536,321 B2
• Filed: 01/30/2004
• Issued: 05/19/2009
• Est. Priority Date: 01/30/2004
• Status: Active Grant

• Current Assignee: Canon USA, Inc. (Canon Inc.)
• Original Assignee: Canon USA, Inc. (Canon Inc.)
• Inventors: Nishioka, Ken, Takahashi, Shinichi, Kawano, Takenari, Tsugu, Kazuo
• Primary Examiner(s): Pond; Robert M.
• Application Number:
  US10/766,893
• Publication Number:
  US 20050171856A1
• Time in Patent Office: 1,936 Days
• Field of Search: 705/26, 705/27, 705/7
• US Class Current: 705/330
• CPC Class Codes: G06Q 10/063 Operations research, analysis or management
• CPC Class Codes: G06Q 10/08 Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
• CPC Class Codes: G06Q 10/083 Shipping
• CPC Class Codes: G06Q 10/0833 Tracking
• CPC Class Codes: G06Q 10/087 Inventory or stock management, e.g. order filling, procurement or balancing against orders
• CPC Class Codes: G06Q 30/0601 Electronic shopping [e-shopping]
• CPC Class Codes: G06Q 30/0641 Shopping interfaces

Abstract

A system on a network provides estimated time of arrival information to a client located on the network. The system is adapted to present to the client pages for eliciting a product inquiry including a product number. The system receives the product inquiry, determines estimated time of arrivals for various destinations for at least one in-transit unit having the product number, and transmits to the client the estimated time of arrivals.

Claims

1. A system for diverting a quantity of in-transit units having a product number, comprising:

a terminal configured to transmit to the diversion control server product inquiry information including the product number;

a diversion control server including a processor configured to calculate a plurality of estimated time of arrivals to a plurality of destinations for a plurality of in-transit units having the product number and a due date associated with the plurality of estimated time of arrivals by which a diversion request must be completed to cause the quantity of in-transit units having the product number to be diverted to at least one destination, wherein the diversion request is based in part on the calculated estimated time of arrivals; and

the terminal further configured to receive from the diversion control server the plurality of estimated time of arrivals to the at least one destination and the due date, and to transmit to the diversion control server the diversion request to cause the diversion control server to divert the quantity of in-transit units.

2. A system according to claim 1,

wherein the diversion request includes a shipping carrier identifier, the product number, the quantity, and a destination identifier;

and

wherein the diversion control server is further configured to transmit to the terminal an acknowledgement that the quantity of in-transit units have been diverted to a final destination corresponding to the destination identifier.

3. A system according to claim 1 wherein the diversion control unit is further configured to:

receive a product purchase order including a product number, the quantity, and a customer identifier,

transmit to the terminal an acknowledgement that the product purchase order has been accepted, and divert the quantity of in-transit units of that product number to a final destination based on the customer identifier.

4. The system according to claim 1, wherein the due date by which an allocation must be completed is based on when the quantity of in-transit units will be coded as unavailable for diversion.

5. The system according to claim 1, further comprising:

a sales history server communicatively coupled to the diversion control server and configured to collect sales history information and transmit a sales history value corresponding to one of the plurality of destinations.

6. The system according to claim 1, further comprising:

an inventory information server configured to collect inventory information and transmit to the terminal a current inventory value for one of the plurality of destinations.

7. The system according to claim 1, further comprising:

a back order information server configured to collect back order information and transmit a current back order value for one of the plurality of destinations.

8. The system according to claim 1, wherein the quantity of in-transit units is represented by a number of containers holding the plurality of in-transit units.

9. The system according to claim 8, wherein the diversion control server is further configured to transmit to the terminal a number representing how many units a container holds.

10. The system according to claim 1, wherein the diversion control server is further configured to calculate a suggested quantity of in-transit units to divert to one of the plurality of destinations.

11. The system according to claim 10, wherein the diversion control server is further configured to calculate the suggested quantity of in-transit units to divert based on historical allocation data of the plurality of destinations.

12. A method of diverting a quantity of in-transit units having a product number, the method comprising the steps of:

transmitting product inquiry information including the product number;

calculating a plurality of estimated time of arrivals to a plurality of destinations for a plurality of in-transit units having the product number and a due date associated with the plurality of estimated time of arrivals by which a diversion request must be completed to cause the quantity of in-transit units having the product number to be diverted to at least one destination, wherein the diversion request is based in part on the calculated estimated time of arrivals;

receiving the plurality of estimated time of arrivals to the at least one destination and the due date; and

transmitting the diversion request to cause the quantity of in-transit units to be diverted.

13. A method as set forth in claim 12, further comprising the steps of:

generating an acknowledgement that the quantity of in-transit units have been diverted to a final destination, wherein the diversion request includes a shipping carrier identifier, the product number, the quantity, and a destination identifier.

14. A method as set forth in claim 12, further comprising the steps of:

receiving a product purchase order including the product number, the quantity, and a customer identifier;

transmitting an acknowledgement that the product purchase order has been accepted; and

diverting the quantity of in-transit units of that product number to a final destination based on the customer identifier.

15. The method according to claim 12, further comprising the step of:

transmitting the due date by which an allocation must be completed.

16. The method according to claim 12, further comprising the steps of:

collecting sales history information; and

transmitting a sales history value corresponding to one of the plurality of destinations.

17. The method according to claim 12, further comprising the steps of:

collecting inventory information; and

transmitting a current inventory value for one of the plurality of destinations.

18. The method according to claim 12, further comprising the steps of:

collecting back order information; and

transmitting a current back order value for one of the plurality of destinations.

19. The method according to claim 12, wherein the quantity of in-transit units is represented by a number of containers holding the plurality of in-transit units.

20. The method according to claim 19, further comprising the step of:

transmitting a number representing how many units a container holds.

21. The method according to claim 12, further comprising the step of:

calculating a suggested quantity of in-transit units to divert to one of the plurality of destinations.

22. The method according to claim 21, further comprising the step of calculating the suggested quantity of in-transit units to divert based on historical allocation data of the plurality of destinations.

26. The system as set forth in claim 21, further comprising:

means for transmitting the due date by which an allocation must be completed.

23. A system for diverting a quantity of in-transit units having a product number, the system comprising:

means for transmitting product inquiry information including the product number;

means for calculating a plurality of estimated time of arrivals to a plurality of destinations for a plurality of in-transit units having the product number and a due date associated with the plurality of estimated time of arrivals by which a diversion request must be completed to cause the quantity of in-transit units to be diverted to at least one destination, wherein the diversion request is based in part on the calculated estimated time of arrivals;

means for receiving the plurality of estimated time of arrivals to the at least one destination and the due date; and

means for transmitting the diversion request to cause the quantity of in-transit units to be diverted.

24. A system as set forth in claim 23,

wherein the diversion request includes a shipping carrier identifier, the product number, the quantity, and a destination identifier, and further comprising:

means for generating an acknowledgement that the quantity of in-transit units have been diverted to a final destination.

25. A system as set forth in claim 23, further comprising:

means for receiving a product purchase order including the product number, the quantity, and a customer identifier;

means for transmitting an acknowledgement that the product purchase order has been accepted; and

means for diverting the quantity of in-transit units of that product number to a final destination based on the customer identifier.

27. The system as set forth in claim 23, further comprising:

means for collecting sales history information; and

means for transmitting a sales history value corresponding to one of the plurality of destinations.

28. The system as set forth in claim 23, further comprising:

means for collecting inventory information; and

means for transmitting a current inventory value for one of the plurality of destinations.

29. The system as set forth in claim 23, further comprising:

means for collecting back order information; and

means for transmitting a current back order value for one of the plurality of destinations.

30. The system as set forth in claim 23, wherein the quantity of in-transit units is represented by a number of containers holding the plurality of in-transit units.

31. The system as set forth in claim 30, further comprising:

means for transmitting a number representing how many units a container holds.

32. The system as set forth in claim 23, further comprising:

means for calculating a suggested quantity of in-transit units to divert to one of the plurality of destinations.

33. The system as set forth in claim 32, further comprising:

means for calculating the suggested quantity of in-transit units to divert based on historical allocation data of the plurality of destinations.

34. A computer-readable medium having stored thereon code which when executed by a computer system causes the computer system to perform:

transmitting product inquiry information including a product number;

calculating a plurality of estimated time of arrivals to a plurality of destinations for a plurality of in-transit unit having the product number and a due date associated with the plurality of estimated time of arrivals by which a diversion request must be completed to cause a quantity of in-transit units having the product number to be diverted to at least one destination, wherein the diversion request is based in part on the calculated estimated time of arrivals;

receiving the plurality of estimated time of arrivals to the at least one destination and the due date; and

transmitting the diversion request to cause the quantity of in-transit units to be diverted.

35. Computer-readable medium according to claim 34, having stored thereon code which causes the computer system to perform:

generating an acknowledgement that the quantity of in-transit units have been diverted to a final destination; and

wherein the diversion request includes a shipping carrier identifier, the product number, the quantity, and a destination identifier.

36. Computer-readable medium according to claim 34, having stored thereon code which causes the computer system to perform:

receiving a product purchase order including a product number, the quantity, and a customer identifier;

transmitting an acknowledgement that the product purchase order has been accepted; and

diverting the quantity of in-transit units of that product number to a final destination based on the customer identifier.

37. Computer-readable medium according to claim 34, wherein the date by which an allocation must be completed is based on when the quantity of in-transit units will be coded as unavailable for diversion.

38. Computer-readable medium according to claim 34, having stored thereon code which causes the computer system to perform:

collecting sales history information; and

transmitting a sales history value corresponding to one of the plurality of destinations.

39. Computer-readable medium according to claim 34, having stored thereon code which causes the computer system to perform:

collecting inventory information; and

transmitting a current inventory value for one of the plurality of destinations.

40. Computer-readable medium according to claim 34, having stored thereon code which causes the computer system to perform:

collecting back order information; and

transmitting a current back order value for one of the plurality of destinations.

41. Computer-readable medium according to claim 34, wherein the quantity of in-transit units is represented by a number of containers holding the plurality of in-transit units.

42. Computer-readable medium according to claim 41, having stored thereon code which causes the computer system to perform:

transmitting a number representing how many units a container holds.

43. Computer-readable medium according to claim 34, having stored thereon code which causes the computer system to perform:

calculating a suggested quantity of in-transit units to divert to one of the plurality of destinations.

44. Computer-readable medium according to claim 43, having stored thereon code which causes the computer system to perform:

calculating the suggested quantity of in-transit units to divert based on historical allocation data of the plurality of destinations.