Methods and apparatus for categorizing failure messages that result from email messages
DCFirst Claim
1. A method in a computer system for managing failure messages for email messages, the method comprising:
- receiving a failure message from an Internet service provider (ISP) when the ISP is unable to deliver an email message to an email address associated with the ISP;
determining, for the failure message, a failure type based on a determined rule for classifying the failure message; and
determining whether the email address should be marked as invalid based upon the determined failure type and the ISP associated with the email address.
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Accused Products
Abstract
Techniques for classifying failure messages received from email messages that are sent are provided. A plurality of rules are created that are used to classify a plurality of failure types for email messages. Email messages are sent to an email address associated with an Internet service provider. When an email message fails, a failure message is determined. A rule that applies to the failure message is then determined and based on the rule, a failure type associated with the rule is determined. Once a failure type is determined, an action may be performed based on the failure type. For example, the email address associated with the email message may be marked as invalid.
56 Citations
15 Claims
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1. A method in a computer system for managing failure messages for email messages, the method comprising:
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receiving a failure message from an Internet service provider (ISP) when the ISP is unable to deliver an email message to an email address associated with the ISP; determining, for the failure message, a failure type based on a determined rule for classifying the failure message; and determining whether the email address should be marked as invalid based upon the determined failure type and the ISP associated with the email address. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A method for categorizing failure messages from a plurality of Internet service providers (ISPs), the method comprising:
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receiving a failure message corresponding to an email address associated with a corresponding ISP of the plurality of ISPs when the corresponding ISP is unable to deliver an email message to the email address; determining a set of rules that is associated with the corresponding ISP for classifying the failure message; determining a failure type of the failure message based on a determined rule of the set of rules for the corresponding ISP; and determining whether the email address should be marked as invalid based upon the determined failure type and the corresponding ISP associated with the email address. - View Dependent Claims (9, 10)
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11. A method in a computer system for categorizing failure messages, the method comprising:
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receiving a failure message from an Internet Service Provider (ISP) when the ISP is unable to deliver an email message to an email address associated with the ISP; determining, for the failure message, a failure type; and determining whether the email address should be marked as invalid based upon the determined failure type and the corresponding ISP associated with the email address. - View Dependent Claims (12)
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13. A system for classifying failure messages, the system comprising:
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a failure message processor configured to process failure messages associated with a plurality of Internet Service Providers (ISPs), the failure message processor comprising; logic to receive a failure message corresponding to an email address associated with a corresponding ISP of the plurality of ISPs when the corresponding ISP is unable to deliver an email message to the email address; logic to determine a set of rules that is associated with the corresponding ISP for classifying the failure message; logic to determine a failure type of the failure message based on a determined rule of the determined set of rules for the corresponding ISP; logic to determine an email address associated with the failure message; and logic to determine if the email address should be marked as invalid based on the failure type determined and the corresponding ISP associated with the email address, wherein the logic to determine if the email address should be invalidated comprises; logic to determine a set of invalidation rules that is associated at least in part with the corresponding ISP and the determined failure type; and logic to determine if the email address should be marked as invalid based on the invalidation rule. - View Dependent Claims (14, 15)
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Specification