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System and method for context-based searching and control of an integrated communications center

  • US 7,536,708 B2
  • Filed: 03/07/2003
  • Issued: 05/19/2009
  • Est. Priority Date: 03/07/2003
  • Status: Expired due to Fees
First Claim
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1. A telecommunications method, comprising:

  • providing a digital personal video stream manager control message with one or more keywords indicating one or more multimedia programs, said digital personal video stream manager control message having incomplete program schedule information;

    detecting said one or more keywords in said digital personal video stream manager control message;

    accessing a database to determine a programming time of one or more programs from said digital personal video stream manager control message;

    returning a confirmation message to a sender of the digital personal video stream manager control message, said confirmation message including a result of said accessing including a schedule listing of multimedia programs associated with said one or more keywords;

    receiving selection of one or more scheduled multimedia programs;

    converting said selection to a control message in a messaging format; and

    using said control message to control programming a video recording device to record a program.

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