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User interaction management using an ongoing estimate of user interaction skills

  • US 7,539,654 B2
  • Filed: 01/21/2005
  • Issued: 05/26/2009
  • Est. Priority Date: 01/21/2005
  • Status: Active Grant
First Claim
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1. An automated method of managing a user interface between a user and a system, wherein the user interface and the system are implemented via a computer, the method comprising the computer performing the steps of:

  • observing one or more behaviors associated with a user as the user interacts with the system;

    automatically determining a skill level of the user accessing the system in real time based on the observed one or more behaviors;

    modifying a user interaction profile based on the determined skill level of the user;

    switching the user interface as the user interacts with the system to one of a plurality of pre-trained interaction models for a pre-defined skill level in accordance with the user interaction profile; and

    presenting the switched user interface to the user.

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