Method and system for automated recall notification
First Claim
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1. A method for providing an automated recall notification, the method comprising in order:
- first receiving a recall communication instruction at a telematics unit from a call center via a wireless connection;
next determining whether a qualifying vehicle operational event has occurred;
if a qualifying vehicle operational event has occurred, initiating a service call to the call center from the telematics unit based on the recall communication instruction without user intervention;
in response to the service call from the telematics unit to the call center, receiving a recall notification at the telematics unit; and
then providing a recall alert to a vehicle user based on the received recall notification.
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Abstract
A method and system for providing an automated recall notification including receiving a recall communication instruction at a telematics unit from a call center via a wireless connection, initiating a service call to the call center from the telematics unit based on the recall communication instruction and responsive to a mobile vehicle operation, receiving a recall notification at the telematics unit, and sending a recall alert to a subscriber based on the received recall notification. A computer usable medium with suitable computer program code is employed for providing an automated recall notification.
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Citations
15 Claims
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1. A method for providing an automated recall notification, the method comprising in order:
- first receiving a recall communication instruction at a telematics unit from a call center via a wireless connection;
next determining whether a qualifying vehicle operational event has occurred;
if a qualifying vehicle operational event has occurred, initiating a service call to the call center from the telematics unit based on the recall communication instruction without user intervention;
in response to the service call from the telematics unit to the call center, receiving a recall notification at the telematics unit; and
then providing a recall alert to a vehicle user based on the received recall notification. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
- first receiving a recall communication instruction at a telematics unit from a call center via a wireless connection;
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10. A computer readable medium having thereon computer executable instructions for automated recall notification, the instructions comprising:
- instructions for receiving a recall communication instruction at a telematics unit from a call center via a wireless connection;
instructions for determining whether a qualifying vehicle operational event has occurred;
instructions for initiating a service call to the call center from the telematics unit based on the recall communication instruction without user intervention if a qualifying vehicle operational event has occurred;
instructions for receiving a recall notification at the telematics unit in response to the service call from the telematics unit to the call center; and
instructions for providing a recall alert to a vehicle user based on the received recall notification. - View Dependent Claims (11, 12, 13, 14, 15)
- instructions for receiving a recall communication instruction at a telematics unit from a call center via a wireless connection;
Specification