Method and system for reporting events in telecommunication networks
First Claim
1. A method comprising:
- identifying a group associated with a wireless subscriber when an event that indicates an error in routing a call to the wireless subscriber is detected;
determining a directory number associated with the identified group and the detected event;
establishing a call between the wireless subscriber and a message node in the network using the determined directory number; and
providing a message from the message node to the wireless subscriber based on the directory number.
3 Assignments
0 Petitions
Accused Products
Abstract
Methods and systems are provided for reporting to subscribers, wireless network events in a plurality of formats and languages depending upon the particular subscriber group to which a wireless subscriber belongs. When a subscriber requests a call, a switching node in the network invokes a trigger that identifies a location register for routing the call and sends a route request to the location register. While processing the route request, if the location register detects an event that would prevent the call from being routed, the location register identifies the subscriber group of the wireless subscriber and determines a directory number associated with the identified subscriber group and the detected event. The location register then returns the determined directory number to the switching node. Using the determined directory number, the switching node establishes the call to a message node, where a message associated with the determined directory number is executed. Accordingly, the wireless network reports the detected event in a format and language that the wireless subscriber, or an entity attempting to communicate with the wireless subscriber, can recognize.
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Citations
18 Claims
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1. A method comprising:
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identifying a group associated with a wireless subscriber when an event that indicates an error in routing a call to the wireless subscriber is detected; determining a directory number associated with the identified group and the detected event; establishing a call between the wireless subscriber and a message node in the network using the determined directory number; and providing a message from the message node to the wireless subscriber based on the directory number. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A system comprising:
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a first communications switching device; a second communications switching device communicatively coupled to the first communications switching device; and a message node communicatively coupled to the second communications switching device and storing a plurality of messages, each of the plurality of messages associated with a respective contact number; wherein the first communications switching device is configured to receive a call request for a call from a communications device of a subscriber to a destination and determine that the call should be switched to the second communications switching device; wherein the second communications switching device is configured to receive the call request, detect an event that indicates that the call cannot be connected to the destination, identify a group associated with the subscriber when the call cannot be connected to the destination, determine a contact number associated with the identified group and the detected event, and connect the call to the message node using the contact number when the call cannot be connected to the destination; wherein the message node is configured to provide the message associated with the determined contact number via the call connection. - View Dependent Claims (12, 13, 14, 15, 16, 17)
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18. A system comprising:
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a first communications switching device; a second communications switching device communicatively coupled to the first communications switching device; and a message node communicatively coupled to the first communications switching device and storing a plurality of messages, each of the plurality of messages associated with a respective contact number; wherein the first communications switching device is configured to receive a call request for a call from a communications device of a subscriber to a destination and determine that the call should be switched to the second communications switching device; wherein the second communications switching point is configured to receive the call request, detect an event that indicates that the call cannot be connected to the destination, and indicate the event to the first communications switching device; wherein the first communications switching device is further configured to identify a group associated with the subscriber when the call cannot be connected to the destination, determine a contact number associated with the identified group and the detected event, and connect the call to the message node using the contact number when the call cannot be connected to the destination; wherein the message node is configured to provide the message associated with the determined contact number via the call connection.
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Specification