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Structured voice interaction facilitated by data channel

  • US 7,551,728 B2
  • Filed: 04/21/2005
  • Issued: 06/23/2009
  • Est. Priority Date: 04/21/2005
  • Status: Expired due to Fees
First Claim
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1. A method comprising:

  • establishing a voice channel connection with a structured voice interaction system;

    establishing a data channel connection with the structured voice interaction system; and

    receiving over the data channel connection navigation information for the structured voice interaction system, the data channel connection navigation information provided by the structured voice interaction system, the data channel connection navigation information coordinated with navigation information provided by the structured voice interaction system over the voice channel connection, the data channel connection navigation information including levels of the structured voice interaction system other than or in addition to a level of the navigation information simultaneously provided by the structured voice interaction system over the voice channel connection.

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