User rating system for online auctions

• US 7,552,081 B2
• Filed: 06/29/2001
• Issued: 06/23/2009
• Est. Priority Date: 06/29/2001
• Status: Active Grant

• Current Assignee: PayPal, Inc. (PayPal Holdings, Inc.)
• Original Assignee: International Business Machines Corporation
• Inventors: Dutta, Rabindranath, Ramamoorthy, Karthikeyan
• Primary Examiner(s): APPLE, KIRSTEN SACHWITZ
• Application Number:
  US09/895,097
• Publication Number:
  US 20030004855A1
• Time in Patent Office: 2,916 Days
• Field of Search: 705/37
• US Class Current: 705/37
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0601 Electronic shopping [e-shopping]
• CPC Class Codes: G06Q 30/0609 Buyer or seller confidence or verification
• CPC Class Codes: G06Q 30/08 Auctions
• CPC Class Codes: G06Q 40/00 Finance; Insurance; Tax strategies; Processing of corporate or income taxes
• CPC Class Codes: G06Q 40/04 Trading; Exchange, e.g. stocks, commodities, derivatives or currency exchange
• CPC Class Codes: G06Q 50/188 Electronic negotiation

Abstract

A method, computer program product, and apparatus for providing a user rating service for online auctions is disclosed. Objective criteria, such as credit information, are combined with subjective ratings to create a user profile. Using objective criteria to supplement user ratings treats new users more fairly and prevents auction participants from inflating their ratings collusively. The user profile may be shared among online auction services, so that a user'"'"'s aggregate transaction and ratings history may be used at a number of sites.

Claims

1. A method of rating an online auction user comprising the steps of:

receiving personal information regarding the user;

based on the personal information, obtaining objective information by a Registration Server about the user from a third party; and

formulating an initial value by the Registration Server for a reliability rating based on at least the objective information.

2. The method of claim 1, wherein the objective information includes a credit report.

3. The method of claim 1, wherein the personal information is received from a web client.

4. The method of claim 1, comprising the additional steps of:

receiving a transaction history for the user; and

modifying the reliability rating based on the transaction history.

5. The method of claim 1, comprising the additional steps of:

receiving feedback about the user; and

based on the feedback, modifying the reliability rating.

6. The method of claim 1, comprising the additional step of:

sharing the reliability rating with at least one auction server.

7. The method of claim 1, wherein the reliability rating includes at least one of a buying limit and a selling limit.

8. The method of claim 1, comprising the additional step of:

presenting to the user a rationale for why the user received the initial value.

9. A method in a data processing system for managing auctions, the method comprising:

receiving personal data about a user;

based on the personal data, obtaining objective information by a Registration Server about the user from a third party;

formulating an initial value by the Registration Server for a reliability rating based on at least the objective information for the user; and

based on the user'"'"'s reliability rating, regulating the user'"'"'s access to selected auctions.

10. The method of claim 9, wherein regulating the user'"'"'s access to the selected auctions includes one of denying the user access to the selected auctions and allowing the user access to the selected auctions.

11. The method of claim 9, wherein the objective information includes a credit report.

12. The method of claim 9, wherein the personal information is received from a web client.

13. The method of claim 9, comprising the additional steps of:

receiving a transaction history for the user; and

modifying the user rating based on the transaction history.

14. The method of claim 9, comprising the additional steps of:

receiving feedback about the user; and

based on the feedback, modifying the user rating.

15. The method of claim 9, comprising the additional step of:

sharing the user rating with at least one auction server.

16. The method of claim 9, wherein the user rating includes at least one of a buying limit and a selling limit.

17. The method of claim 9, comprising the additional step of:

presenting to the user a rationale for why the user received the user rating.

18. A computer program product in a computer-readable medium rating an online auction user comprising instructions for:

receiving personal information regarding the user;

based on the personal information, obtaining objective information by a Registration Server about the user from a third party; and

formulating an initial value by the Registration Server for a reliability rating based on at least the objective information.

19. The computer program product of claim 18, wherein the objective information includes a credit report.

20. The computer program product of claim 18, wherein the personal information is received from a web client.

21. The computer program product of claim 18, comprising additional instructions for:

receiving a transaction history for the user; and

modifying the reliability rating based on the transaction history.

22. The computer program product of claim 18, comprising additional instructions for:

receiving feedback about the user; and

based on the feedback, modifying the reliability rating.

23. The computer program product of claim 18, comprising additional instructions for:

sharing the reliability rating with at least one auction server.

24. The computer program product of claim 18, wherein the reliability rating includes at least one of a buying limit and a selling limit.

25. The computer program product of claim 18, comprising additional instructions for:

presenting to the user a rationale for why the user received the initial value.

26. A data processing system for rating an online auction user comprising:

a bus system;

a memory connected to the bus system;

a processing unit including at least one processor; and

a set of instructions located within the memory,

wherein the processing unit executes the set of instructions to perform the acts of;

receiving personal information regarding the user;

based on the personal information, obtaining objective information by a Registration Server about the user from a third party; and

formulating an initial value by the Registration Server for a reliability rating based on at least the objective information.

27. The data processing system of claim 26, wherein the objective information includes a credit report.

28. The data processing system of claim 26, wherein the personal information is received from a web client.

29. The data processing system of claim 26, wherein the processing unit executes the set of instructions to perform the additional acts of:

receiving a transaction history for the user; and

modifying the reliability rating based on the transaction history.

30. The data processing system of claim 26, wherein the processing unit executes the set of instructions to perform the additional acts of:

receiving feedback about the user; and

based on the feedback, modifying the reliability rating.

31. The data processing system of claim 26, wherein the processing unit executes the set of instructions to perform the additional act of:

sharing the reliability rating with at least one auction server.

32. The data processing system of claim 26, wherein the reliability rating includes at least one of a buying limit and a selling limit.

33. The data processing system of claim 26, wherein the processing unit executes the set of instructions to perform the additional act of:

presenting to the user a rationale for why the user received the initial value.