Alerting method, apparatus, server, and system

• US 7,557,689 B2
• Filed: 11/20/2006
• Issued: 07/07/2009
• Est. Priority Date: 11/20/2006
• Status: Active Grant

• Current Assignee: Tamiras Per Pte Ltd LLC (Intellectual Ventures LLC)
• Original Assignee: Solana Networks Inc.
• Inventors: Nandy, Biswajit, Bennett, Donald William Arthur, Seddigh, Nabil, Makkar, Rupinder Singh
• Primary Examiner(s): TRIEU, VAN THANH
• Application Number:
  US11/601,750
• Publication Number:
  US 20080117075A1
• Time in Patent Office: 960 Days
• Field of Search: 340/286.01, 340/286.02, 340/286.06, 340/286.07, 340/286.11, 340/287, 340/539.1, 340/506, 707/104.1, 707/200, 709/223, 709/224, 709/206, 701/104.1, 701/200
• US Class Current: 340/286.06
• CPC Class Codes: G08B 27/005 with transmission via computer network
• CPC Class Codes: H04L 12/1895 for short real-time information, e.g. alarms, notifications, alerts, updates
• CPC Class Codes: H04L 67/52 specially adapted for the location of the user terminal
• CPC Class Codes: H04W 4/02 Services making use of location information
• CPC Class Codes: H04W 4/029 Location-based management or tracking services

Abstract

An alert system for a communications network has a plurality of client devices and a plurality of alert servers each adapted to provide alerts to a respective subset of the client devices to provide scalability. Users at the client devices subscribe to receive alerts by selecting a scope of distribution of alerts. The selection involves selecting a type of alert to receive, a level of severity of alerts to receive, and a geographic scope. In response to receiving a request to issue an alert, an alert server notifies the other alert servers of the alert. Each alert server determines which client devices of the respective subset of client devices are to receive the alert. Each alert server then sends an alert message to its client devices that are to receive the alert.

Claims

1. An alert servers, comprising:

a processor, and a computer readable storage medium having computer readable instructions stored thereon, which, when executed by the processor, form the following;

a security manager for authenticating an issuer of alerts and authorizing said issuer of alerts to issue an alert;

a user manager for keeping track of subscribers authenticated with the alert server for a communication session and maintaining a permanent secure connection with the alert server during the communication session; and

an alert managers, comprising;

i) a receiver unit for receiving requests to issue alerts from the issuer of alerts;

ii) a peer communications unit for notifying at least one other alert server of the alerts;

iii) a distribution unit for determining from a plurality of subscribers which of the plurality of subscribers are to receive the alerts; and

,

iv) a transmitter unit for sending alert messages to the subscribers that are to receive the alerts.

2. An alert server according to claim 1 wherein the peer communications unit comprises means for maintaining a list of active alert servers and for distributing the list of active alert servers to the active alert servers and wherein each active alert server comprises means for managing a database of subscribers assigned to the active alert server.

3. An alert server according to claim 1 wherein the peer communications unit comprises means for updating the list of active alert servers to include an other alert server in response to receiving a registration request from the other alert server.

4. An alert server according to claim 3 comprising an administration manager for assigning to the other alert server another plurality of subscribers to be alerted by the other alert server.

5. An alert server according to claim 3 comprising an administration manager for assigning to the other alert server a geographic region over which the other alert server is to provide alerting functionality.

6. An alert server according to claim 1 wherein the alert manager comprises a backup unit for providing backup alerting functionality on behalf of another alert server.

7. An alert server according to claim 1 wherein the user manager is enabled to receive subscription requests from the plurality of subscribers, each subscription request containing a respective request to receive alerts of a particular scope of distribution, the particular scope of distribution comprising at least one of a type of alert, a level of severity, and a geographic scope:

wherein the alert manager comprises a distribution unit for;

for each subscription request received from a subscriber, sending alerts within the particular scope of distribution to the subscriber provided that the subscriber is in connection with the alert server.

8. An alert server according to claim 1 wherein the user manager is enabled to receive subscription requests from the plurality of subscribers, each subscription request containing a respective request to receive alerts of a particular level of severity:

wherein the alert manager comprises a distribution unit for;

for each subscription request, sending alerts having the particular level of severity and alerts having a level of severity higher than the particular level of severity.

9. An alert server according to claim 1 wherein the user manager is enabled to receive subscription requests from the plurality of subscribers, each subscription request containing a respective request to receive alerts of a particular geographic scope,

wherein the alert manager comprises a distribution unit for:

for each subscription request, sending alerts having the particular geographic scope and alerts having a larger geographic scope that covers the particular geographic scope.

10. An alert server according to claim 1 wherein

the security manager for authenticating and authorizing the issuer of alerts determines whether the issuers of alerts has a necessary security clearance level to issue the alerts, and instructs the alert manager to issue the alerts in response to the determination that the issuers of alerts has the necessary security clearance level.

11. An alert server according to claim 1 wherein the alert manager comprises a UDP (User Datagram Protocol) unit for sending the alert messages using a UDP-based transport protocol.

12. An alert server according to claim 11 wherein each alert message comprises a plurality of data packets and wherein the alert manager comprises a NACK (Negative ACKnowledgement) unit for sending the alert message to a client device in response to receiving a NACK message from the client device indicating that at least one of the data packets have not been received.

13. An alert server according to claim 1 wherein the alert manager comprises a messaging reliability unit comprising:

i) means for receiving a message containing alert information from a client device;

ii) means for determining whether the client device has received the alert message using the alert information; and

,

iii) means for re-sending the alert message to the client device in response to a determination that the client device has not received the alert message.

14. An alert server according to claim 1 wherein each alert message comprises alerting information in at least one of a plurality of media formats consisting of a text media format, a video media format, and an audio media format.

15. An apparatus for receiving alerts comprising:

a) a registration handler having a processor and a memory containing program instructions executable by the processor for alerting, the registration handler comprising;

i) an account creation unit for creating a user account with an alert server in response to receiving instructions to create the user account with the alert server; and

,

ii) a subscription unit for subscribing with the alert server to receive alerts;

b) a session registration unit for establishing a communication session with the alert server, including registering with the alert servers, establishing and maintaining a permanent connection with the alert server, and receiving alert messages during the communication session; and

c) an alert handler for providing alerts in response to receiving the alert messages.

16. An apparatus according to claim 15 wherein the apparatus comprises any one of a PC (Personal Computer), a phone, a cell phone, and a PDA (Personal Digital Assistant).

17. An apparatus according to claim 15 wherein the subscription unit comprises means for subscribing with the alert server to receive alerts having a particular scope of distribution in response to receiving user instructions to receive alerts of the particular scope of distribution.

18. An apparatus according to claim 15 wherein the session registration handler comprises means for registering with a backup alert server to establish a connection with the backup alert server and receive alert messages when the backup alert server provides backup alerting functionality for the alert server.

19. An alert system for a communications network, comprising:

a plurality of client devices;

a plurality of alert servers, each for providing alerts to a respective subset of the client devices in response to receiving requests to issue alerts;

each alert server comprising a processor and a computer readable medium having computer readable instructions stored thereof, which, when executed by the processor, form the following;

a security manager for authenticating an issuer of alerts and authorizing said issuer of alerts to issue an alert;

a user manager for keeping track of subscribers authenticated with the alert server for a communication session and maintaining a permanent secure connection with the alert server during the communication session; and

an alert manager, comprising;

i) a receiver unit for receiving requests to issue alerts from the issuer of alerts;

ii) a peer communications unit for notifying at least one other alert server of the alerts;

iii) a distribution unit for determining from a plurality of subscribers which of the plurality of subscribers are to receive the alerts; and

,

iv) a transmitter unit for sending alert messages to the subscribers that are to receive the alerts;

v) a database for storing information on subscribers assigned to said each alert server.

20. A method of alerting comprising:

by an alert server;

(i) receiving requests to issue alerts from an authenticated issuer of alerts and authorizing said issuer of alerts to issue an alert;

(ii) notifying at least one other alert server of the alerts;

(iii) from a plurality of subscribers, determining which of the plurality of subscribers are to receive the alerts from the alert server; and

,

(iv) for the subscribers who are to receive the alerts, keeping track of subscribers authenticated with the alert server for a communication session and maintaining a permanent secure connection with the alert server during the communication session; and

v) sending alert messages only to the subscribers identified in the step (iv).