Multimedia terminal for product ordering
First Claim
Patent Images
1. A system for enabling a customer to order a required product, comprising:
- a voice recognition mechanism for recognizing voice commands from the customer, anda display mechanism responsive to the recognized voice commands for displaying images assisting the customer in ordering the product during a product ordering session,the display mechanism being configured for displaying a first screen representing a first phase of the product ordering session and a second screen representing a second phase of the product ordering session, andthe voice recognition mechanism being configured to establish a first set of voice commands recognizable when the first screen is displayed, and a second set of voice commands recognizable when the second screen is displayed.
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Abstract
A novel multimedia system for enabling a customer to order a required product in a retail system. The multimedia system has a voice recognition mechanism for recognizing a voice input, and a display mechanism responsive to the recognized voice input for displaying images assisting the customer in ordering the product during a product ordering session. The voice recognition mechanism and the display mechanism may be elements of a product ordering terminal in a retail facility.
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Citations
15 Claims
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1. A system for enabling a customer to order a required product, comprising:
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a voice recognition mechanism for recognizing voice commands from the customer, and a display mechanism responsive to the recognized voice commands for displaying images assisting the customer in ordering the product during a product ordering session, the display mechanism being configured for displaying a first screen representing a first phase of the product ordering session and a second screen representing a second phase of the product ordering session, and the voice recognition mechanism being configured to establish a first set of voice commands recognizable when the first screen is displayed, and a second set of voice commands recognizable when the second screen is displayed. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A system for enabling a customer to order a required product, comprising:
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a voice recognition mechanism for recognizing voice commands from the customer, and a display mechanism responsive to the recognized voice commands for displaying images assisting the customer in ordering the product during a product ordering session, the voice recognition mechanism being configured to establish a first set of voice commands recognizable during a first phase of the product ordering session, and a second set of voice commands recognizable during a second phase of the product ordering session, and the display mechanism being configured for displaying a first set of images representing the first set of voice commands during the first phase of the product ordering session, and for displaying a second set of images representing the second set of voice commands during the second phase of the product ordering session. - View Dependent Claims (9, 10, 11)
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12. A method of ordering a product using a terminal supplied with voice commands from a customer, the method comprising the steps of:
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establishing a first set of voice commands executed by the terminal during a first phase of a product ordering session, establishing a second set of voice commands executed by the terminal during a second phase of the product ordering session, displaying a first set of images corresponding to the first set of voice commands during the first phase of the product ordering session, and displaying a second set of images corresponding to the second set of voice commands during the second phase of the product ordering session. - View Dependent Claims (13, 14, 15)
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Specification