Network based legal services system

• US 7,558,782 B2
• Filed: 02/19/2002
• Issued: 07/07/2009
• Est. Priority Date: 01/04/1999
• Status: Expired due to Term

• Current Assignee: Envoy Global, Inc.
• Original Assignee: American Services Network, P.C.
• Inventors: Garber, Melissa E., Meltzer, Robert C.
• Primary Examiner(s): Pham; Hung Q
• Application Number:
  US10/078,165
• Publication Number:
  US 20020111943A1
• Time in Patent Office: 2,695 Days
• Field of Search: 707/1, 707/2, 707/3, 707/10, 707/205, 707/5, 707/101
• US Class Current: 1/1
• CPC Class Codes: G06Q 10/025 Coordination of plural reservations, e.g. plural trip segments, transportation combined with accommodation
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 20/383 Anonymous user system
• CPC Class Codes: G06Q 30/018 Certifying business or products

Abstract

A system for conducting legal services, including: an interrogative interface via which clients input information relevant to matters in connection with which the legal service is engaged; a retainer acknowledgment interface via which the clients acknowledges engaging the legal service provider to perform a legal service; a query interface via which the clients can post inquiries to the legal services provider; and a database comprising information relating to the status of matters for which clients have engaged the legal service provider.

Claims

1. A computerized system for conducting legal services comprising:

at least one client; and

a server that communicates with the client via a network, wherein,

(i) the server has a user account database with separate user account information for each of a plurality of users at the client,

(ii) a user of the plurality of users engages a legal service provider via the client,

(iii) user account information for said user comprises information about one or more legal service matters for which the user at the client engages the legal service provider, the one or more legal service matters being matters of a type for which one engages an attorney,

(iv) the user account information for each respective user comprising information relating exclusively to the respective user and not other users,

(v) the user account information for each respective user being accessible by the respective user and not by other users, and

(vi) the server administers a web site viewable at the client that includes

(a) an interrogative interface that is displayed at the client and via which the user submits information relevant to one or more legal service matters pertaining to which the legal service provider is engaged;

(b) a query interface that is displayed at the client and via which said user types a free-form question to said engaged legal service provider into a dialog box and submits said free-form question to said engaged legal service provider, said engaged legal service provider provides a response to said user'"'"'s free-form question by posting a response as an entry relating to the user in said user account information for said user in the user account database and being viewable by the user and not by other users; and

(c) an account access interface that is displayed at the client and via which said user views said engaged legal service provider'"'"'s posted response to said user'"'"'s free-form question in the user account information for said user in the user account database, the response being viewable by the user and not by other users, the account access interface displaying client-specific information relating to the one or more legal service matters pertaining to which the legal service provider is engaged by the user

wherein,

said client comprises a first physical computing device, and

said server comprises a second physical computing device.

2. The system of claim 1, wherein said interrogative interface comprises an interactive questionnaire.

3. The system of claim 2, wherein said interrogative interface comprises a plurality of selectable interactive questionnaires which are selectable by said user.

4. The system of claim 1, wherein the web site includes a retainer acknowledgment interface associated with said computerized system via which said user acknowledges engaging said legal services provider to perform said one or more legal service matters, and

wherein the system is configured to not receive data via said interrogative interface unless said user has acknowledged retaining said legal services provider via said retainer acknowledgment interface.

5. The system of claim 1, wherein the web site includes an administrative interface comprising a matrix comprising a subset of data from said legal services database, including legal service matter status information.

6. The network based system of claim 1, wherein said network is the internet.

7. The method of claim 1, wherein the one or more legal services matters include processing an immigration/naturalization application.

8. The method of claim 7, wherein the user is an immigration/naturalization applicant.

9. A computer-implemented method of providing legal services over a computer network having at least one client and a server that communicates with the client via the computer network, the server performing the method comprising the steps of:

providing on the server a user account database with separate user account information for each of a plurality of users, a user of the plurality of users engages a legal services provider via the client, user account information for said user comprises information about one or more legal service matters for which the user at the client engages the legal service provider, the one or more legal service matters being matters of a type for which one engages an attorney, the user account information for each respective user comprising information relating exclusively to the respective user and not other users, the user account information for each respective user being accessible by the respective user and not by other users; and

administering a web site on the server viewable at the client that includes

(a) an interrogative interface that is displayed at the client and via which the user submits information relevant to one or more legal service matters pertaining to which the legal service provider is engaged,

(b) a query interface that is displayed at the client and via which said user types a free-form question to said engaged legal service provider into a dialog box and submits said free-form question to said engaged legal service provider, said engaged legal service provider provides a response to said user'"'"'s free-form question by posting a response as an entry relating to the user in said user account information for said user in the user account database and being viewable by the user and not by other users, and

(c) an account access interface that is displayed at the client and via which said user views said engaged legal service provider'"'"'s posted response to said user'"'"'s free-form question in the user account information for said user in the user account database, the response being viewable by the user and not by other users, the account access interface displaying client-specific information relating to the one or more legal service matters pertaining to which the legal service provider is engaged by the user,

wherein,

said client comprises s a first physical computing device, and

said server comprises a second computing device.

10. The computer-implemented method of claim 9, wherein the web site includes an account access interface via which said user can view information as to progress of said legal services for which said legal services provider is engaged by said user.

11. The computer-implemented method of claim 10 wherein the web site includes a retainer acknowledgement interface, wherein the server is configured to not accept data via said interrogative interface or a query via said query interface unless said user has acknowledged retaining said legal services provider via said retainer acknowledgment interface.

12. The computer-implemented method of claim 9, wherein said interrogative interface comprises an interactive questionnaire.

13. The computer-implemented method of claim 9, wherein said interrogative interface comprises a plurality of selectable interactive questionnaires which are selectable by said user.

14. The computer-implemented method of claim 9 wherein the web site includes an administrative interface comprising a matrix comprising a subset of said data from said user, including legal service matter status information.

15. The computer-implemented method of claim 9, wherein said network is the internet.