Integration of speech services with telecommunications

• US 7,561,673 B2
• Filed: 09/30/2004
• Issued: 07/14/2009
• Est. Priority Date: 09/30/2004
• Status: Active Grant

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: Microsoft Corporation
• Inventors: Wang, Kuansan
• Primary Examiner(s): Gauthier; Gerald
• Application Number:
  US10/954,676
• Publication Number:
  US 20060070081A1
• Time in Patent Office: 1,748 Days
• Field of Search: 379/88.01, 379/201.01, 379/88.03, 715/389, 370/389, 709/201, 709/217, 709/316, 719/316, 455/412.1, 704/275
• US Class Current: 379/88.03
• CPC Class Codes: G06F 8/00 Arrangements for software engineering testing or debugging G06F11/36; administrative, planning or organisation aspects of software project management G06Q10/06
• CPC Class Codes: G06Q 10/10 Office automation; Time management

Abstract

A system for controlling a telephone infrastructure device or other network traffic service model based device includes an object oriented based application including a device object adapted for storing information pertaining to a physical or logical device, a call object adapted for storing information pertaining to a call between at least two device, a listener object adapted to provide speech recognition, a prompt object adapted to provide synthesized speech, and a connection object adapted for storing information pertaining to a connection between a call object and one of a device object, a listener object and a prompt object.

Claims

1. A computer readable storage medium having instructions for controlling a telephone infrastructure service model based telephony device, the instructions comprising:

an object oriented application including a device object adapted for storing information pertaining to a physical or logical device, and a call object adapted for storing information pertaining to a call between at least two devices; and

a converter module configured to convert operations performed by the object oriented application to service model based operations for the service model based telephony device.

2. The computer readable storage medium of claim 1 wherein the application comprises instructions for a connection object adapted for storing information pertaining to a connection between the call object and the device object.

3. The computer readable storage medium of claim 1 wherein the application comprises instructions for a listener object adapted to provide speech recognition.

4. The computer readable storage medium of claim 3 wherein the application comprises instructions for a connection object adapted for storing information pertaining to a connection between the call object and the listen object.

5. The computer readable storage medium of claim 1 wherein the application comprises instructions for a prompt object adapted to provide synthesized speech.

6. The computer readable storage medium of claim 5 wherein the application comprises instructions for a connection object adapted for storing information pertaining to a connection between the call object and the prompt object.

7. The computer readable storage medium of claim 1 wherein the converter module includes a mapping.

8. A computer readable storage medium having instructions for controlling a telephone infrastructure service model based telephony device, the instructions comprising:

an object oriented application including a device object adapted for storing information pertaining to a physical or logical device, a call object adapted for storing information pertaining to a call between at least two devices, a listener object adapted to provide speech recognition, a prompt object adapted to provide synthesized speech, and a connection object adapted for storing information pertaining to a connection between a call object and one of a device object, a listener object and a prompt object; and

a converter module configured to convert operations performed by the object oriented application to service model based operations for the service model based telephony device.

9. The computer readable storage medium of claim 8 wherein the converter module includes a mapping.

10. A system for controlling a service model based network traffic device, the system comprising:

a computer;

an object oriented based application executable on the computer, the application including a device object adapted for storing information pertaining to a physical or logical device, and a call object adapted for storing information pertaining to a call between at least two devices; and

a converter configured to convert operations performed by the application to service model based operations for the service model based network traffic device.

11. The system of claim 10 wherein the application comprises instructions for a connection object adapted for storing information pertaining to a connection between the call object and the device object.

12. The system of claim 10 wherein the application comprises instructions for a listener object adapted to provide speech recognition.

13. The system of claim 12 wherein the application comprises instructions for a connection object adapted for storing information pertaining to a connection between the call object and the listen object.

14. The system of claim 10 wherein the application comprises instructions for a prompt object adapted to provide synthesized speech.

15. The system of claim 14 wherein the application comprises instructions for a connection object adapted for storing information pertaining to a connection between the call object and the prompt object.

16. The system of claim 10 wherein the converter includes a mapping.