Method and apparatus for an integrated call log and protocol mapping

• US 7,561,682 B2
• Filed: 09/23/2004
• Issued: 07/14/2009
• Est. Priority Date: 09/23/2004
• Status: Expired due to Fees

• Current Assignee: AT&T Knowledge Ventures, L.P. (AT&T, Inc.)
• Original Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Inventors: Pearson, Larry B., Doherty, James M.
• Primary Examiner(s): SMITH, CREIGHTON H
• Application Number:
  US10/947,960
• Publication Number:
  US 20060062205A1
• Time in Patent Office: 1,755 Days
• Field of Search: 379/201.1
• US Class Current: 379/221.09
• CPC Class Codes: H04L 65/401 wherein the services involve a main real-time session and one or more additional parallel real-time or time sensitive sessions, e.g. white board sharing or spawning of a subconference
• CPC Class Codes: H04M 15/41 Billing record details, i.e. parameters, identifiers, structure of call data record [CDR]
• CPC Class Codes: H04M 15/721 using the Internet
• CPC Class Codes: H04M 15/90 using Intelligent Networks [IN] or Advanced Intelligent Networks [AIN]
• CPC Class Codes: H04M 2201/42 Graphical user interfaces
• CPC Class Codes: H04M 2207/12 intelligent networks
• CPC Class Codes: H04M 2215/016 Billing using Intelligent Networks [IN] or Advanced Intelligent Networks [AIN]
• CPC Class Codes: H04M 2215/0164 Billing record, e.g. Call Data Record [CDR], Toll Ticket[TT], Automatic Message Accounting [AMA], Call Line Identifier [CLI], details, i.e. parameters, identifiers, structure
• CPC Class Codes: H04M 2215/7045 Using Internet or WAP
• CPC Class Codes: H04M 3/2218 Call detail recording
• CPC Class Codes: H04Q 2213/13034 A/D conversion, code compression/expansion
• CPC Class Codes: H04Q 2213/13389 LAN, internet
• CPC Class Codes: H04Q 3/0045 involving hybrid, i.e. a mixture of public and private, or multi-vendor systems

Abstract

The invention provides a system and a method display incoming and outgoing call log data associated with telephone calls to and from a plurality of subscriber telephone numbers from one or more telephone networks. The system includes a switch in one network that receives a telephone call from the subscriber'"'"'s telephone and launches a query in response to an AIN trigger to a service control point. In response, the service control point forwards associated call data to a call log gateway that translates the message into an asynchronous message containing call log data. The call log gateway forwards the asynchronous message to a unified communication platform where it is placed in subscriber mailbox and made available as a call log to a subscriber via a graphic user interface over the internet. A web server retrieves the call log and displays it to the subscriber at a web client.

Claims

1. A telecommunication system for providing a call log associated with a subscriber, comprising:

a) at least one telephone network for receiving call log data associated with at least one subscriber telephone number, said telephone network sending a call log message in response to receiving said call log data associated with the at least one subscriber telephone number; and

b) a communication platform for receiving said call log message and associating said call log message with said call log associated with said subscriber, said communication platform providing said call log associated with the subscriber in response to a request;

wherein the at least one telephone network maps the call log data from a transaction capabilities application part (TCAP) message to a simple mail transfer protocol (SMTP) message.

2. The telecommunication system of claim 1, wherein the at least one telephone network further comprises a plurality of telephone networks for receiving call log data associated with at least one of a plurality of subscriber telephone numbers, at least one of said plurality of telephone networks sending a call log message in response to receiving said call log data associated with said at least one of subscriber telephone numbers.

3. The telecommunications system of claim 1, wherein the call log data associated with the at least one subscriber telephone number is associated with an inbound call or outbound call associated with the at least one subscriber telephone number.

4. The telecommunication system of claim 1 wherein the at least one telephone network further includes a call log gateway that maps the call log data from the TCAP message to the SMTP message.

5. The telecommunication system of claim 4 further comprising:

(i) a switch that launches a query in response to a telephone call associated with at least one subscriber telephone number; and

(ii) a service control point that sends the call log data to the call log gateway in response to the query.

6. The telecommunication system of claim 5 wherein the switch launches the query in response to the telephone call when a preset condition is met.

7. The telecommunication system of claim 6 wherein the preset condition is at least one of (i) the subscriber telephone is busy;

and (ii) the subscriber telephone is not answering.

8. The telecommunication system of claim 1 wherein the at least one telephone network sends the call log message over an internet.

9. The telecommunications system of claim 1 wherein the at least one telephone network includes one of (i) a public switched telephone network (“

PSTN”

), and (ii) a wireless telephone network.

10. The telecommunication system of claim 1 wherein the communication platform sends the call log via a data network in response to a request received via the data network.

11. The telecommunication system of claim 1 wherein the call log data relates to at least one of (i) an inbound call and (ii) an outbound call.

12. The telecommunication system of claim 11 wherein the call log data includes at least one parameter having at least one value and wherein the at least one telephone network maps the at least one parameter to at least one asynchronous message field.

13. The telecommunication system of claim 1 wherein the call log data is in a TCAP message and includes parameters having parameter values (i) caller name (CNAM), (ii) calling telephone number, (iii) call log gateway domain name, (iv) call-log-postmaster, (v) communication platform domain name associated with the call log postmaster (vi) called telephone number (vii) communication platform domain name associated with the called telephone number;

and (viii) date and time associated with the call associated with the subscriber telephone.

14. The telephone communication system of claim 13 wherein the at least one telephone network maps the parameters values respectively to SMTP e-mail fields (i) From, (ii) From, (iii) From, (iv) Reply to, (v) Reply to, (vi) To (vii) To (viii) e-mail body.

15. The telephone communication system of claim 1 wherein the call log data is in a TCAP message and includes parameters having parameter values (i) calling telephone number, (ii) call log gateway domain name, (iii) call log postmaster, (iv) communication platform domain name, (v) calling telephone number (vi) communication platform domain name, (vii) called telephone number, (viii) date and time associated with the call associated with the subscriber.

16. The telephone communication system of claim 15 wherein the at least one telephone network maps the parameters values respectively to SMTP e-mail fields (i) From, (ii) From, (iii) Reply To, (iv) Reply To, (v) To, (vi) To, (vii) Subject, (vii) e-mail message body.

17. The telecommunications system of claim 1 wherein the communication platform includes a mailbox associated with the subscriber telephone for storing call log associated with the subscriber telephone.

18. The telephone communication system of claim 1 wherein the at least one telephone network includes a plurality of telephone networks and wherein each said telephone network is adapted to send a call log message to the communication platform as an SMTP message over a data network.

19. A method for providing a call log associated with a subscriber, comprising:

a) receiving call log data associated with at least one subscriber telephone number in at least one telephone network;

b) sending a call log message in response to said call associated with the at least one subscriber telephone number;

c) receiving said call log message at a communication platform;

d) associating said call log message with said call log associated with said subscriber;

e) providing at said communication platform said call log associated with the subscriber in response to a request; and

f) mapping the call log data from a transaction capabilities application part (TCAP) message to a simple mail transfer protocol (SMTP) message;

wherein the communication platform includes a mailbox associated with the subscriber telephone for storing said call log associated with the subscriber telephone.

20. The method of claim 19, receiving call log data relating to a call associated with at least one of a plurality of subscriber telephone numbers in at least one of a plurality of telephone networks;

and

sending a call log message form the at least one of a plurality of telephone networks in response to receiving said call log data associated with said at least one of subscriber telephone numbers.

21. The method of claim 19, wherein the call log data associated with the at least one subscriber telephone number comprises an inbound or outbound call associated with the at least one subscriber telephone number.

22. The method of claim 19 wherein the at least one telephone network further includes a call log gateway that maps the call log data from the TCAP message to the SMTP message.

23. The method of claim 22 further comprising:

(i) launching a query from a switch in response to the telephone call; and

(ii) sending the call log data from a service control point to the call log gateway in response to the query.

24. The method of claim 23, wherein the switch launches the query in response to the telephone call when a preset condition is met.

25. The method of claim 24 wherein the preset condition is at least one of (i) the subscriber telephone is busy;

and (ii) the subscriber telephone is not answering.

26. The method of claim 19, further comprising:

sending the call log message over the Internet.

27. The method of claim 19 wherein the at least one telephone network includes one of (i) a public switch telephone network (“

PSTN”

), and (ii) a wireless telephone network.

28. The method of claim 19 wherein the communication platform sends the call log via a data network in response to a request received via the data network.

29. The method of claim 19 wherein the call log data relates to at least one of (i) an inbound call and (ii) an outbound call.

30. The method of claim 29 wherein the call log data includes at least one parameter having at least one value and wherein the at least one telephone network maps the at least one parameter to at least one asynchronous message field.

31. The method of claim 19 wherein the call log data is in a TCAP message and includes parameters having parameter values (i) caller name (CNAM), (ii) calling telephone number, (iii) call log gateway domain name, (iv) call-log-postmaster, (v) communication platform domain name associated with the call log postmaster (vi) called telephone number (vii) communication platform domain name associated with the called telephone number;

and (viii) date and time associated with the call associated with the subscriber telephone.

32. The method of claim 31 wherein the at least one telephone network maps the parameters values respectively to SMTP e-mail fields (i) From, (ii) From, (iii) From, (iv) Reply to, (v) Reply to, (vi) To (vii) To (viii) e-mail body.

33. The method of claim 19 wherein the call log data is in a TCAP message and includes parameters having parameter values (i) calling telephone number, (ii) call log gateway domain name, (iii) call log postmaster, (iv) communication platform domain name, (v) calling telephone number (vi) communication platform domain name, (vii) called telephone number, (viii) date and time associated with the call associated with the subscriber.

34. The method of claim 33 wherein the at least one telephone network maps the parameters values respectively to SMTP e-mail fields (i) From, (ii) From, (iii) Reply To, (iv) Reply To, (v) To, (vi) To, (vii) Subject, (vii) e-mail message body.

35. The method of claim 19 wherein the at least one telephone network includes a plurality of telephone networks and wherein each said telephone network is adapted to send a call log message to the communication platform as an SMTP message over a data network.

36. A computer readable medium containing instructions that when executed by a computer perform a method for providing a call log associated with a subscriber, comprising:

a) receiving call log data associated with at least one subscriber telephone number in at least one telephone network;

b) sending a call log message in response to said call associated with the at least one subscriber telephone number;

c) receiving said call log message at a communication platform;

d) associating said call log message with said call log associated with said subscriber;

e) providing at said communication platform said call log associated with the subscriber in response to a request; and

f) receiving said call log data wherein said call log data is in a TCAP message and includes parameters having parameter values (i) caller name (CNAM), (ii) calling telephone number, (iii) call log gateway domain name, (iv) call-log-postmaster, (v) communication platform domain name associated with the call log postmaster (vi) called telephone number (vii) communication platform domain name associated with the called telephone number; and

(viii) date and time associated with the call associated with the subscriber telephone.

37. The medium of claim 36, wherein the method further comprises:

receiving call log data relating to a call associated with at least one of a plurality of subscriber telephone numbers in at least one of a plurality of telephone networks; and

sending a call log message from the at least one of a plurality of telephone networks in response to receiving said call log data associated with said at least one of subscriber telephone numbers.

38. The medium of claim 36, wherein said call log data associated with at least one subscriber telephone number relates to an inbound or outbound call associated with the at least one subscriber telephone number.

39. The medium of claim 36, the method further comprising:

mapping said call log data from a transaction capabilities application part (TCAP) message to a simple mail transfer protocol (SMTP) message.

40. The medium of claim 39, the method further comprising mapping said call log data from said TCAP message to said SMTP message.

41. The medium of claim 40, the method further comprising:

launching a query from a switch in response to said telephone call; and

sending said call log data from a service control point to said call log gateway in response to said query.

42. The medium of claim 41, the method further comprising launching said query in response to said telephone call when a preset condition is met.

43. The medium of claim 42, the method further comprising:

launching said query when said preset condition is at least one of (i) the subscriber telephone is busy; and

(ii) the subscriber telephone is not answering.

44. The medium of claim 36, the method further comprising:

sending the call log message over the Internet.

45. The medium of claim 36, the method further comprising:

receiving said call log data from at least one of a public switched telephone network (“

PSTN”

), and a wireless telephone network.

46. The medium of claim 36, the method further comprising:

sending the call log via a data network in response to a request received via the data network.

47. The medium of claim 36, the method further comprising:

receiving call log said call log data relating to at least one of (i) an inbound call and (ii) an outbound call.

48. The medium of claim 47, the method further comprising:

receiving said call log data wherein said call log data includes at least one parameter having at least one value and wherein the at least one telephone network maps the at least one parameter to at least one asynchronous message field.

49. The medium of claim 36, the method further comprising:

mapping in said at least one telephone network maps the parameters values respectively to SMTP e-mail fields (i) From, (ii) From, (iii) From, (iv) Reply to, (v) Reply to, (vi) To (vii) To (viii) e-mail body.

51. The medium of claim 36, the method further comprising:

storing call log in a mailbox associated with the subscriber telephone.

52. The medium of claim 36, the method further comprising:

receiving call log data from a plurality of telephone networks and wherein each of said telephone networks is adapted to send a call log message to the communication platform as an SMTP message over a data network.

50. A computer readable medium containing instructions that when executed by a computer perform a method for providing a call log associated with a subscriber, comprising:

a) receiving call log data associated with at least one subscriber telephone number in at least one telephone network;

b) sending a call log message in response to said call associated with the at least one subscriber telephone number;

c) receiving said call log message at a communication platform;

d) associating said call log message with said call log associated with said subscriber;

e) providing at said communication platform said call log associated with the subscriber in response to a request; and

f) receiving said call log data wherein said call log data is in a TCAP message and includes parameters having parameter values (i) caller name (CNAM), (ii) calling telephone number, (iii) call log gateway domain name, (iv) call-log-postmaster, (v) communication platform domain name associated with the call log postmaster (vi) called telephone number (vii) communication platform domain name associated with the called telephone number; and

(viii) date and time associated with the call associated with the subscriber telephone.

53. The medium of claim 50, the method further comprising:

mapping in said at least one telephone network the parameters values respectively to SMTP e-mail fields (i) From, (ii) From, (iii) Reply To, (iv) Reply To, (v) To, (vi) To, (vii) Subject, (vii) e-mail message body.