Method and system for collecting contact information from contact sources and tracking contact sources

• US 7,562,104 B2
• Filed: 02/25/2005
• Issued: 07/14/2009
• Est. Priority Date: 02/25/2005
• Status: Active Grant

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: Microsoft Corporation
• Inventors: Zwiegincew, Arthur, Chakravarty, Sumit, Cadiz, Jonathan J., Shtiegman, Eran, Setty, Venkateshaiah
• Primary Examiner(s): Vo; Tim T
• Assistant Examiner(s): Morrison; Jay A
• Application Number:
  US11/067,485
• Publication Number:
  US 20060195422A1
• Time in Patent Office: 1,600 Days
• Field of Search: 707/204
• US Class Current: 1/1
• CPC Class Codes: G06Q 10/10 Office automation; Time management

Abstract

A method and system for aggregating contact information of contacts from multiple contact sources is provided. The aggregation system collects contact information for a user from various contact sources. The aggregation system stores the collected content information in a contact data store. The aggregation system may also store an indication of the contact source of the collected contact information. The aggregation system provides a user interface through which the user may search the contact information of the contact data store to find contact information of contacts that are collected from the different contact sources. The aggregation system allows a user to add a contact to a real-time contact list to enable real-time communications with that contact.

Claims

1. A method in a computer system for synchronizing contact information of contacts, the method being performed by an application associated with a contact store that stores contact information of contacts collected from different contact sources, the method comprising:

collecting from the different contact sources contact information of contacts associated with a user;

for contacts for whom contact information was collected, storing in the contact store the contact information along with an indication of the contact sources from which the contact information was collected, each contact source having an associated application for updating contact information of the contact source;

for each of a plurality of contacts whose contact information was collected from different contact sources,

receiving from a user a request to update contact information of the contact;

identifying from the contact store the contact source from which the contact information of the contact was collected; and

requesting the application associated with the identified contact source to provide a user interface through which the user can update contact information of the contact that is stored in the identified contact source; and

for each contact source from which contact information was collected,

when the contact source supports providing update event notifications,

registering to receive update event notifications from the contact source for contact information of the contact source that has been updated; and

when an update event notification is received for the contact source, updating contact information of the contact store to reflect the update to contact information at the contact source;

when the contact source does not support providing update event notifications,

periodically polling the contact source to determine whether any contact information of the contact source has been updated; and

when the polling indicates that contact information has been updated, updating contact information of the contact store to reflect the update to contact information at the contact source

so that after contact information of a contact is updated at the contact source of the contact through the user interface provided by the application associated with the contact source, the contact information of the contact is updated at the contact store based on event notification received from the contact source or polling of the contact source.

2. The method of claim 1 wherein the contact information of a contact includes an identification, a telephone number, and a presence information address of the contact.

3. The method of claim 1 including, when requested by a user, adding a contact to a contact list.

4. The method of claim 3 wherein the adding of the contact to the contact lists includes notifying a contact list server that maintains the contact list.

5. The method of claim 3 wherein the contact list includes for contacts in the contact list an identification, a presence information address, and a contact source.

6. The method of claim 1 including receiving a search criterion from the user and searching the collected contact information of the contacts for contacts who satisfy the search criterion.

7. The method of claim 6 including displaying contact information of the contacts who match the search criterion in an order based on the contact sources of the contact information of the contacts.

8. The method of claim 7 wherein a contact identified from a personal contact source is ordered before a contact identified from a global contact source.

9. The method of claim 1 including collecting contact information from a contact list and subscribing to presence information of contacts in the contact list.

10. The method of claim 1 wherein contact information for a contact is displayed within the context of an application associated with the contact source from which contact information of the contact was collected.

11. A computer-readable storage medium containing instructions for controlling a computer system to synchronize contact information of contacts, by a method performed by an application associated with a contact store that stores contact information of contacts collected from different contact sources, the method comprising:

collecting from the different contact sources contact information of contacts associated with a user, each contact source having an associated application for updating contact information of the contact source;

for contacts for whom contact information was collected from a contact source, storing in the contact store the contact information along with an indication of the contact source;

receiving a request from a user to update contact information of a contact that is stored in the contact store;

requesting an application associated with the contact source to provide a user interface through which the user can update the contact information of the contact stored at the contact source of the contact as indicated by the contact store;

receiving updates to the collected contact information from the contact sources by

for each contact source from which contact information was collected,

when the contact source supports providing update event notifications,

registering to receive updates from the contact source for contact information of the contact source that has been updated; and

when an update event notification is received for the contact source, updating contact information of the contact store to reflect the update to contact information at the contact source; and

when contact source does not support providing update event notifications,

periodically polling the contact source to retrieve updates to the contact source; and

updating contact information of the content store to reflect the update to contact information at the contact source

so that the contact sources and the contact store have synchronized contact information by after the contact information of contacts can be updated through the user interfaces provided by the applications associated with the contact sources, the contact information of the contacts is updated at the contact store based on update event notifications received from the contact sources or polling of the contact sources.

12. The computer-readable medium of claim 11 wherein the contact list is maintained on a contact list server.

13. The computer-readable medium of claim 11 wherein the contact list includes for contacts in the contact list an identification, a presence information address, and a contact source.

14. The computer-readable medium of claim 11 including subscribing to presence information of contacts in the contact list.

15. The computer-readable medium of claim 11 including displaying contact information of the contacts who match a search criterion in and order based on the contact sources of the contact information of the contacts.