System method reallocating and/or upgrading and/or selling tickets, other event admittance means, goods and/or services
First Claim
1. A method of dynamically at least one of allocating, upgrading and awarding admittance to events to an event customer via a data communication network, said data communication network optionally comprising a server, workstations operably connectable to said server, one or more databases operably connectable to said server and said workstations, said workstations optionally including a web browser interface facilitating communication with said server, a point of sale server operably connectable to the server, a point of sale system operably connectable to the point of sale server, and at least one wireless device operably connectable to said server, said wireless device comprising at least one of a transmitter and receiver and a transceiver for receiving and transmitting signals, said method comprising the at least one of the sequential, non-sequential and sequence independent steps of:
- (a) at least one of receiving a communication from and transmitting the communication to the event customer, the communication including a request to obtain admittance to at least one event, the communication optionally including an identifier associated with an identification device;
(b) updating an account associated with the request;
(c) at least one of accessing and verifying the account;
(d) at least one of sending to the event customer information regarding the request to obtain admittance from the event customer to a venue optionally after verification of the request, entering the event customer in a communication database, and entering the event customer in a database to obtain the at least one of goods and services;
(e) determining an available allocation associated with the event and notifying at least one of the event customers that are at least one of currently attending the event, and registered for at least one of allocating, provisioning, upgrading and awarding responsive to said determining the available allocation;
(f) receiving an acceptance from at least one of the event customers said at least one of allocating, provisioning, upgrading and awarding in accordance with predetermined criteria;
(g) transmitting a confirmation to the at least one wireless device confirming to the at least one event customer the at least one of said at least one of;
allocating, provisioning, upgrading and awarding;
(h) determining event customers to be notified via the at least one wireless device, and notifying the event customers responsive to customer profiles when they exist comprising at least one of communication, patron satisfaction communication, additional revenue, additional advertising, and advertising sponsorship for advertising on the wireless device; and
(i) polling, by a computer system implementing said server the wireless devices of a plurality of users for additional communications including additional requests for at least one of additional movie tickets, additional sporting event tickets, additional concessions, additional services, additional offers, additional entertainment services and additional merchandise;
(j) evaluating the event customer, optionally with respect to at least one of appropriate behavior, wearing of excessively large hats, and drunkenness behavior;
(k) determining future at least one of upgrades and reallocations using said evaluation in a re-allocation algorithm for the event customer being upgraded;
(l) optionally billing the at least one of the event customers in at least one of real-time or at a later time for said at least one of allocating, provisioning, upgrading and awarding in accordance with the second predetermined criteria; and
(m) optionally receiving payment from the at least one of the event customers responsive to said billing step (g).
7 Assignments
0 Petitions
Accused Products
Abstract
A method, system, server architecture and/or tangible medium upgrade and award admittance of events to an event customer, preferably via a data communication network. The method includes, for example, receiving a communication from the event customer, the communication including a request to obtain admittance to at least one event, the communication also including an identifier associated with the event customer, admitting the event customer at the point of sale system after verification of the request, and updating a database indicating that the request was processed. The method also includes determining first predetermined criteria associated with the event indicative of at least one other event customer not attending the event, releasing an allocation associated with the at least one other event customer, and notifying at least another of the event customers to perform the upgrade and/or reallocation.
94 Citations
28 Claims
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1. A method of dynamically at least one of allocating, upgrading and awarding admittance to events to an event customer via a data communication network, said data communication network optionally comprising a server, workstations operably connectable to said server, one or more databases operably connectable to said server and said workstations, said workstations optionally including a web browser interface facilitating communication with said server, a point of sale server operably connectable to the server, a point of sale system operably connectable to the point of sale server, and at least one wireless device operably connectable to said server, said wireless device comprising at least one of a transmitter and receiver and a transceiver for receiving and transmitting signals, said method comprising the at least one of the sequential, non-sequential and sequence independent steps of:
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(a) at least one of receiving a communication from and transmitting the communication to the event customer, the communication including a request to obtain admittance to at least one event, the communication optionally including an identifier associated with an identification device; (b) updating an account associated with the request; (c) at least one of accessing and verifying the account; (d) at least one of sending to the event customer information regarding the request to obtain admittance from the event customer to a venue optionally after verification of the request, entering the event customer in a communication database, and entering the event customer in a database to obtain the at least one of goods and services; (e) determining an available allocation associated with the event and notifying at least one of the event customers that are at least one of currently attending the event, and registered for at least one of allocating, provisioning, upgrading and awarding responsive to said determining the available allocation; (f) receiving an acceptance from at least one of the event customers said at least one of allocating, provisioning, upgrading and awarding in accordance with predetermined criteria; (g) transmitting a confirmation to the at least one wireless device confirming to the at least one event customer the at least one of said at least one of;
allocating, provisioning, upgrading and awarding;(h) determining event customers to be notified via the at least one wireless device, and notifying the event customers responsive to customer profiles when they exist comprising at least one of communication, patron satisfaction communication, additional revenue, additional advertising, and advertising sponsorship for advertising on the wireless device; and (i) polling, by a computer system implementing said server the wireless devices of a plurality of users for additional communications including additional requests for at least one of additional movie tickets, additional sporting event tickets, additional concessions, additional services, additional offers, additional entertainment services and additional merchandise; (j) evaluating the event customer, optionally with respect to at least one of appropriate behavior, wearing of excessively large hats, and drunkenness behavior; (k) determining future at least one of upgrades and reallocations using said evaluation in a re-allocation algorithm for the event customer being upgraded; (l) optionally billing the at least one of the event customers in at least one of real-time or at a later time for said at least one of allocating, provisioning, upgrading and awarding in accordance with the second predetermined criteria; and (m) optionally receiving payment from the at least one of the event customers responsive to said billing step (g). - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A method of dynamically at least one of allocating, upgrading and awarding admittance to events to an event customer via a data communication network, said data communication network optionally comprising a server, workstations operably connectable to said server, one or more databases operably connectable to said server and said workstations, said workstations optionally including a web browser interface facilitating communication with said server, a point of sale server operably connectable to the server, a point of sale system operably connectable to the point of sale server, and at least one wireless device operably connectable to said server, said wireless device comprising at least one of a transmitter and receiver and a transceiver receiving and transmitting signals, said method comprising the at least one of the sequential, non-sequential and sequence independent steps of:
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(a) at least one of receiving a communication from and transmitting the communication to the event customer, the communication including a request for at least one of a movie ticket, a sporting event ticket, a concession, or merchandise to obtain admittance to at least one event, the communication also including an identifier associated with an identification device; (b) updating an account associated with the request; (c) at least one of accessing and verifying the account optionally by utilizing the identifier stored on the identification device; (d) at least one of sending to the event customer information regarding the request to obtain admittance from the event customer to a venue optionally after verification of the request, entering the event customer in a communication database, and entering the event customer in a database to obtain the at least one of goods and services; (e) determining an available allocation associated with the event and notifying at least one of the event customers that are at least one of currently attending the event, and registered for at least one of allocating, provisioning, upgrading and awarding responsive to said determining the available allocation; and (f) optionally receiving an acceptance from at least one of the event customers said at least one of allocating, provisioning, upgrading and awarding in accordance with predetermined criteria, and wherein the upgraded and re-allocated event customer is evaluated, and said evaluation is used in a re-allocation algorithm in determining future upgrades to the event customer being upgraded; (g) optionally transmitting a confirmation to the at least one wireless device confirming to the at least one event customer the at least one of said at least one of;
allocating, provisioning, upgrading and awarding;(h) determining event customers to be notified via the at least one wireless device, and notifying the event customers responsive to customer profiles when they exist comprising at least one of communication, patron satisfaction communication, additional revenue, additional advertising, and advertising sponsorship for advertising on the wireless device; and (i) polling, by a computer system implementing said server the wireless devices of a plurality of users for additional communications including additional requests for at least one of additional movie tickets, additional sporting event tickets, additional concessions, additional services, additional offers, additional entertainment services, additional information and additional merchandise. - View Dependent Claims (11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21)
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22. A system to upgrade and award admittance to events to an event customer using wireless devices operably connectable to said server, said wireless devices comprising at least one of a transmitter and receiver and a transceiver receiving and transmitting signals to and from said server, including receiving an acceptance from the at least another of the event customers said at least one of the upgrade and award for the reallocation via at least one of said wireless devices, and wherein the event customer is evaluated, and said evaluation is used in a re-allocation algorithm in determining future upgrades to the event customer being upgraded, said system comprising:
a server comprising a processor and a memory medium, said server connected to a data communication network and operably connectable to said at least one wireless device, said memory medium containing instructions for controlling said processor, wherein said processor receives a communication from the event customer, the communication including a request to obtain admittance to at least one event, the communication also including an identifier associated with the event customer, updates a database indicating that the request was processed, determines first predetermined criteria associated with the event indicative of at least one other event customer not attending the event, releases an allocation associated with the at least one other event customer responsive to said determining step, notifies at least another of the event customers to at least one of upgrade and award the at least another of the event customers with the allocation, optionally transmits a confirmation to the at least one wireless device confirming to the at least one event customer the at least one of said at least one f;
allocating, provisioning, upgrading and awarding, determines event customers to be notified via the at least one wireless device, notifies the event customers responsive to customer profiles when they exist comprising at least one of communication, patron satisfaction communication, additional revenue, additional advertising, and advertising sponsorship for advertising on the wireless device, and polls the wireless devices of a plurality of users for additional communications including additional requests for at least one of additional movie tickets, additional sporting event tickets, additional concessions, additional services, additional offers, additional entertainment services and additional merchandise.
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23. A computer system dynamically at least one of allocating, upgrading and awarding admittance to events to an event customer via a data communication network, said data communication network optionally comprising a server, workstations operably connectable to said server, one or more databases operably connectable to said server and said workstations, said workstations optionally including a web browser interface facilitating communication with said server, a point of sale server operably connectable to the server, a point of sale system operably connectable to the point of sale server, and at least one wireless device operably connectable to said server, said at least one wireless device comprising at least one of a transmitter and receiver and transceiver receiving and transmitting signals, said system comprising:
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at least one computer server comprising a processor and a memory medium, said computer server connected to the data communication network and operably connectable to said at least one wireless device, said memory medium containing instructions for controlling said processor, wherein said processor executing instructions stored on a computer readable medium, and performing at least one of the sequential, non-sequential and sequence functions of; enabling at least one of receiving a communication from and transmitting the communication to the event customer, the communication including a request for at least one of a movie ticket, a sporting event ticket, a concession, or merchandise to obtain admittance to at least one event, the communication also including an identifier associated with the at least one wireless device; enabling updating an account associated with the request; enabling at least one of accessing and verifying the account optionally by utilizing the identifier stored on the at least one wireless device; enabling at least one of sending to the event customer information regarding the request to obtain admittance from the event customer to a venue optionally after verification of the request, entering the event customer in a communication database, and entering the event customer in a database to obtain the at least one of goods and services; enabling determining an available allocation associated with the event and notifying at least one of the event customers that are at least one of currently attending the event, and registered for at least one of allocating, provisioning, upgrading and awarding responsive to said determining the available allocation; and optionally enabling receiving an acceptance from at least one of the event customers said at least one of allocating, provisioning, upgrading and awarding in accordance with predetermined criteria, and wherein the upgraded and re-allocated event customer is evaluated, and said evaluation is used in a re-allocation algorithm in determining future upgrades to the event customer being upgraded; optionally enabling transmitting a confirmation to the at least one wireless device confirming to the at least one event customer the at least one of said at least one of;
allocating, provisioning, upgrading and awarding;enabling determining event customers to be notified via the at least one wireless device, and notifying the event customers responsive to customer profiles when they exist comprising at least one of communication, patron satisfaction communication, additional revenue, additional advertising, and advertising sponsorship for advertising on the wireless device; and enabling polling the wireless devices of a plurality of users for additional communications including additional requests for at least one of additional movie tickets, additional sporting event tickets, additional concessions, additional services, additional offers, additional entertainment services, additional information and additional merchandise. - View Dependent Claims (24, 25, 26, 27, 28)
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Specification