System method reallocating and/or upgrading and/or selling tickets, other event admittance means, goods and/or services
First Claim
1. A computer implemented and automated method of dynamically at least one of allocating, upgrading, communicating and awarding to a customer via a data communication network, said data communication network optionally comprising a server, workstations operably connectable to said server, one or more databases operably connectable to said server and said workstations, said workstations optionally including a web browser interface facilitating communication with said server, a point of sale server operably connectable to the server, a point of sale system operably connectable to the point of sale server, and at least one wireless device operably connectable to said server, said wireless device comprising at least one of a transmitter and a receiver and a transceiver receiving and transmitting signals, said method comprising the at least one of the sequential, non-sequential and sequence independent steps of:
- automatically providing the at least one of allocating, upgrading, communicating and awarding to the customer, and determining the at least one of allocating, upgrading and awarding to the customer using the computer implemented method;
at least one of receiving a communication from and transmitting the communication to the customer, the communication including a request to obtain admittance to at least one event, the communication optionally including an identifier associated with an identification device;
at least one of accessing and verifying the account, when the account exists, by optionally utilizing the identifier stored on the identification device at the point of sale system upon presentation of the identification device to verify the request;
determining whether a profile exists associated with at least one of the request and the customer and when the profile exists, applying the profile of the at least one of the request and the customer to determine whether the determining the at least one of allocating, upgrading, communicating and awarding to the customer satisfies the profile;
when the profile is not satisfied when the profile exists, then the determining the at least one of allocating, upgrading, communicating and awarding to the customer satisfies the profile is implemented by the computer to determine another of the at least one of allocating, upgrading, communicating and awarding to the customer that may satisfy the profile associated with the at least one of the request and the customer;
determining at least one of a communication and an available allocation associated with the event and notifying at least one of the customers that are at least one of currently attending the event, and registered for at least one of allocating, provisioning, upgrading and awarding responsive to said determining the available allocation;
receiving from at least one of the customers said at least one of the communication and the at least one of allocating, provisioning, upgrading and awarding in accordance with predetermined criteria;
receiving from the at least one wireless device to at least one of respond and accept the at least one of;
the communication and said at least one of;
allocating, provisioning, upgrading, communicating and awarding and optionally utilizing printed indicia responsive thereto;
determining customers to be notified via the at least one wireless device, and notifying the customers responsive to customer profiles comprising at least one of a communication, patron satisfaction communication, additional communication, additional revenue, additional advertising, and advertising sponsorship for advertising on the wireless device; and
transmitting to the wireless devices of a plurality of users additional communications including additional requests for at least one of additional movie tickets, additional sporting event tickets, additional concessions, additional services, additional offers, additional entertainment services and additional merchandise;
evaluating the customer;
determining future at least one of communications, upgrades, offers and reallocations using said evaluation for the customer.
7 Assignments
0 Petitions
Accused Products
Abstract
A method, system, server architecture and/or tangible medium upgrade and award admittance of events to an event customer, preferably via a data communication network. The method includes, for example, receiving a communication from the event customer, the communication including a request to obtain admittance to at least one event, the communication also including an identifier associated with the event customer, admitting the event customer at the point of sale system after verification of the request, and updating a database indicating that the request was processed. The method also includes determining first predetermined criteria associated with the event indicative of at least one other event customer not attending the event, releasing an allocation associated with the at least one other event customer, and notifying at least another of the event customers to perform the upgrade and/or reallocation.
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Citations
26 Claims
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1. A computer implemented and automated method of dynamically at least one of allocating, upgrading, communicating and awarding to a customer via a data communication network, said data communication network optionally comprising a server, workstations operably connectable to said server, one or more databases operably connectable to said server and said workstations, said workstations optionally including a web browser interface facilitating communication with said server, a point of sale server operably connectable to the server, a point of sale system operably connectable to the point of sale server, and at least one wireless device operably connectable to said server, said wireless device comprising at least one of a transmitter and a receiver and a transceiver receiving and transmitting signals, said method comprising the at least one of the sequential, non-sequential and sequence independent steps of:
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automatically providing the at least one of allocating, upgrading, communicating and awarding to the customer, and determining the at least one of allocating, upgrading and awarding to the customer using the computer implemented method; at least one of receiving a communication from and transmitting the communication to the customer, the communication including a request to obtain admittance to at least one event, the communication optionally including an identifier associated with an identification device; at least one of accessing and verifying the account, when the account exists, by optionally utilizing the identifier stored on the identification device at the point of sale system upon presentation of the identification device to verify the request; determining whether a profile exists associated with at least one of the request and the customer and when the profile exists, applying the profile of the at least one of the request and the customer to determine whether the determining the at least one of allocating, upgrading, communicating and awarding to the customer satisfies the profile; when the profile is not satisfied when the profile exists, then the determining the at least one of allocating, upgrading, communicating and awarding to the customer satisfies the profile is implemented by the computer to determine another of the at least one of allocating, upgrading, communicating and awarding to the customer that may satisfy the profile associated with the at least one of the request and the customer; determining at least one of a communication and an available allocation associated with the event and notifying at least one of the customers that are at least one of currently attending the event, and registered for at least one of allocating, provisioning, upgrading and awarding responsive to said determining the available allocation; receiving from at least one of the customers said at least one of the communication and the at least one of allocating, provisioning, upgrading and awarding in accordance with predetermined criteria; receiving from the at least one wireless device to at least one of respond and accept the at least one of;
the communication and said at least one of;
allocating, provisioning, upgrading, communicating and awarding and optionally utilizing printed indicia responsive thereto;determining customers to be notified via the at least one wireless device, and notifying the customers responsive to customer profiles comprising at least one of a communication, patron satisfaction communication, additional communication, additional revenue, additional advertising, and advertising sponsorship for advertising on the wireless device; and transmitting to the wireless devices of a plurality of users additional communications including additional requests for at least one of additional movie tickets, additional sporting event tickets, additional concessions, additional services, additional offers, additional entertainment services and additional merchandise; evaluating the customer; determining future at least one of communications, upgrades, offers and reallocations using said evaluation for the customer. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A computer implemented and automated method of dynamically at least one of allocating, communicating, upgrading and awarding to a customer via a data communication network, said data communication network optionally comprising a server, workstations operably connectable to said server, one or more databases operably connectable to said server and said workstations, said workstations optionally including a web browser interface facilitating communication with said server, a point of sale server operably connectable to the server, a point of sale system operably connectable to the point of sale server, and at least one wireless device operably connectable to said server, said wireless device comprising at least one of a transmitter and a receiver and a transceiver receiving and transmitting signals, said method comprising the at least one of the sequential, non-sequential and sequence independent steps of:
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automatically providing the at least one of allocating, upgrading, communicating and awarding to the customer, and determining the at least one of allocating, upgrading and awarding to the customer using the computer implemented method; at least one of receiving a communication from and transmitting the communication to the customer, the communication including a request for at least one of a movie ticket, a sporting event ticket, a concession, or merchandise, the communication also including an identifier associated with an identification device; updating an account associated with the request; at least one of accessing and verifying the account optionally by utilizing the identifier stored on the identification device at the point of sale system upon presentation of the identification device to verify the request; determining whether a profile exists associated with at least one of the request and the customer and when the profile exists, applying the profile of the at least one of the request and the customer to determine whether the determining the at least one of allocating, upgrading, communicating and awarding to the customer satisfies the profile; determining at least one of a communication and an available allocation associated with the event and notifying at least one of the customers that are at least one of currently attending the event, and registered for at least one of allocating, provisioning, upgrading, communicating and awarding responsive to said determining the available allocation; and receiving from at least one of the customers said at least one of the communication and allocating, provisioning, upgrading, communicating and awarding in accordance with predetermined criteria, wherein the customer is evaluated, and said evaluation is used in determining future at least one of communications, offers and upgrades to the customer being upgraded; transmitting a communication to the at least one wireless device confirming to the at least one customer the at least one of the at least one fo the communication and said at least one of;
allocating, provisioning, upgrading, communicating and awarding;determining customers to be notified via the at least one wireless device, and notifying the customers responsive to customer profiles comprising at least one of communication, patron satisfaction communication, additional revenue, additional advertising, and advertising sponsorship for advertising on the wireless device; and optionally polling the wireless devices of a plurality of users for additional communications including additional requests for at least one of additional movie tickets, additional sporting event tickets, additional concessions, additional services, additional offers, additional entertainment services, additional communications, additional information and additional merchandise. - View Dependent Claims (9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19)
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20. A computer implemented system to at least one of upgrade and award to a customer using at least one wireless device comprising at least one of a transmitter and a receiver and a transceiver receiving and transmitting signals including transmitting from the at least another of the customers said at least one of the upgrade, communication and award for the reallocation via at least one of said wireless devices, and at least one of storing and receiving information regarding the at least one of the communication and said at least one of:
- allocating, provisioning, upgrading, communicating and awarding, and optionally utilizing at least one of new information and the information to obtain the at least one of;
the communication and said at least one of;
allocating, provisioning, upgrading, communicating and awarding, said system comprising;a server comprising a processor and a memory medium, said server connected to a data communication network and operably connectable to said at least one wireless device, said memory medium containing instructions for controlling said processor, wherein said processor receives a communication from the customer, the communication including at least one of a communication and a request to obtain admittance to at least one event, the communication also including an identifier associated with the customer, automatically provides the at least one of allocating, upgrading, communicating and awarding to the customer, and determining the at least one of allocating, upgrading, communicating and awarding to the customer using the computer implemented method, updates a database indicating that the request was processed, determines first predetermined criteria associated with the event indicative of at least one other customer not attending the event, releases an allocation associated with the at least one other customer responsive to said determining step, transmits a confirmation to the at least one wireless device confirming to the at least one customer the at least one of said at least one of;
allocating, provisioning, upgrading, communicating and awarding, determines customers to be notified via the at least one wireless device, notifies the customers responsive to customer profiles comprising at least one of communication, patron satisfaction communication, additional revenue, additional advertising, and advertising sponsorship for advertising on the wireless device, and transmits to the wireless devices of a plurality of users for additional communications including additional requests for at least one of additional movie tickets, additional sporting event tickets, additional concessions, additional services, additional offers, additional entertainment services and additional merchandise.
- allocating, provisioning, upgrading, communicating and awarding, and optionally utilizing at least one of new information and the information to obtain the at least one of;
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21. A system dynamically communicating with an event customer via a data communication network, said data communication network optionally comprising a server, workstations operably connectable to said server, one or more databases operably connectable to said server and said workstations, said workstations optionally including a web browser interface facilitating communication with said server, a communication server operably connectable to the server, a communication system operably connectable to the communication server, and at least one wireless device operably connectable to said server, said at least one wireless device comprising at least one of a transmitter and receiver and transceiver receiving and transmitting signals, said system comprising:
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at least one computer server comprising a processor and a memory medium, said computer server connected to the data communication network and operably connectable to said at least one wireless device, said memory medium containing instructions for controlling said processor, wherein said processor executing instructions stored on a computer readable medium, and performing at least one of the sequential, non-sequential and sequence functions of; enabling automatically providing the at least one of allocating, upgrading, communicating and awarding to the customer, and enabling determining the at least one of allocating, upgrading, communicating and awarding to the customer using the computer implemented method; enabling at least one of receiving a communication from and transmitting the communication to the customer, the communication including a request for at least one of a movie ticket, a sporting event ticket, a concession, or merchandise, the communication also including an identifier associated with an identification device; enabling updating an account associated with the request; enabling at least one of accessing and verifying the account optionally by utilizing the identifier stored on the identification device at the point of sale system upon presentation of the identification device to verify the request; enabling determining whether a profile exists associated with at least one of the request and the customer and when the profile exists, applying the profile of the at least one of the request and the customer to determine whether the determining the at least one of allocating, upgrading, communicating and awarding to the customer satisfies the profile; enabling determining at least one of a communication and an available allocation associated with the event and notifying at least one of the customers that are at least one of currently attending the event, and registered for at least one of allocating, provisioning, upgrading, communicating and awarding responsive to said determining the available allocation; and enabling receiving from at least one of the customers said at least one of the communication and allocating, provisioning, upgrading, communicating and awarding in accordance with predetermined criteria, wherein the customer is evaluated, and said evaluation is used in determining future at least one of communications, offers and upgrades to the customer being upgraded; enabling transmitting a communication to the at least one wireless device confirming to the at least one customer the at least one of the at least one fo the communication and said at least one of;
allocating, provisioning, upgrading, communicating and awarding;enabling determining customers to be notified via the at least one wireless device, and notifying the customers responsive to customer profiles comprising at least one of communication, patron satisfaction communication, additional revenue, additional advertising, and advertising sponsorship for advertising on the wireless device; and optionally enabling polling the wireless devices of a plurality of users for additional communications including additional requests for at least one of additional movie tickets, additional sporting event tickets, additional concessions, additional services, additional offers, additional entertainment services, additional communications, additional information and additional merchandise. - View Dependent Claims (22, 23, 24, 25, 26)
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Specification