Loyalty program enrollment systems and methods
First Claim
Patent Images
1. A method comprising:
- providing, with a loyalty program host, a customer interface to loyalty program information;
receiving, at the loyalty program host, transaction information for a transaction initiated by a customer, the customer having a previously registered account relationship with an account provider;
determining whether the transaction information includes a customer loyalty number associated with a loyalty program; and
initiating, at the loyalty program host, a loyalty enrollment process to automatically enroll the customer in the loyalty program if the transaction information does not include the customer loyalty numbers,wherein providing the customer interface includes providing an interface to link the customer loyalty number with a second customer loyalty number.
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Abstract
Systems and methods for enrolling customers in loyalty programs include receiving, at a loyalty program host, transaction information for a transaction initiated by a customer and determining whether the transaction information includes a customer loyalty number associated with a loyalty program. If the transaction information does not include the customer loyalty number, a loyalty enrollment process is initiated to automatically enroll the customer in the loyalty program.
41 Citations
42 Claims
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1. A method comprising:
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providing, with a loyalty program host, a customer interface to loyalty program information; receiving, at the loyalty program host, transaction information for a transaction initiated by a customer, the customer having a previously registered account relationship with an account provider; determining whether the transaction information includes a customer loyalty number associated with a loyalty program; and initiating, at the loyalty program host, a loyalty enrollment process to automatically enroll the customer in the loyalty program if the transaction information does not include the customer loyalty numbers, wherein providing the customer interface includes providing an interface to link the customer loyalty number with a second customer loyalty number. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24)
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25. A method comprising:
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providing, with a loyalty program host, a customer interface to loyalty program information; receiving, at the loyalty program host, transaction information for a transaction initiated by a customer, the customer having a previously registered account relationship with an account provider; determining, with the loyalty host, the transaction information does not include a customer loyalty number associated with a loyalty program; obtaining, with the loyalty host, a customer identifier to identify the customer from the transaction information; and automatically enrolling, with the loyalty host, the customer in the loyalty program using the customer identifier, wherein automatically enrolling the customer in the loyalty program includes issuing the customer a first customer loyalty number, and providing the customer interface includes providing an interface to link the first customer loyalty number with a second customer loyalty number. - View Dependent Claims (26, 27, 28, 29, 30)
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31. A system comprising:
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a communications interface, to receive transaction information for a transaction initiated by a customer, the customer having a previously registered account relationship with an account provider; logic, communicatively coupled with the communications interface, to administer a loyalty program and to use the transaction information to determine if one or more criteria are satisfied using the transaction information and to automatically enroll the customer in the loyalty program if the one or more criteria are satisfied and to provide an interface to link a first customer loyalty number associated with the loyalty program with a second customer loyalty number; and a data store, communicatively coupled with the logic, to store loyalty account information for a plurality of customers. - View Dependent Claims (32, 33, 34, 35)
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36. At least one machine-readable medium, having stored thereon sequences of instructions, which, when executed by the machine, cause the machine to perform the actions of:
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providing, with a loyalty program host, a customer interface to loyalty program information; receiving, at the loyalty program host, transaction information for a transaction initiated by a customer, the customer having a previously registered account relationship with an account provider; determining whether the transaction information includes a customer loyalty number associated with a loyalty program; and initiating, at the loyalty program host, a loyalty enrollment process to automatically enroll the customer in the loyalty program if the transaction information does not include the customer loyalty number, wherein providing the customer interface includes providing an interface to link the customer loyalty number with a second customer loyalty number. - View Dependent Claims (37, 38)
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39. At least one machine-readable medium, having stored thereon sequences of instructions, which, when executed by the machine, cause the machine to perform the actions of:
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providing, with a loyalty program host, a customer interface to loyalty program information; receiving, at the loyalty program host, transaction information for a transaction initiated by a customer, the customer having a previously registered account relationship with an account provider; determining, with the loyalty host, the transaction information does not include a customer loyalty number associated with a loyalty program; obtaining, with the loyalty host, a customer identifier to identify the customer from the transaction information; and automatically enrolling, with the loyalty host, the customer in the loyalty program using the customer identifiers, wherein automatically enrolling the customer in the loyalty program includes issuing the customer a first customer loyalty number, and providing the customer interface includes providing an interface to link the first customer loyalty number with a second customer loyalty number. - View Dependent Claims (40, 41, 42)
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Specification