Adaptive communication application programming interface

• US 7,581,230 B2
• Filed: 03/31/2001
• Issued: 08/25/2009
• Est. Priority Date: 02/06/2001
• Status: Expired due to Term

• Current Assignee: Oracle America, Inc. (Oracle Corporation)
• Original Assignee: Siebel Systems Inc. (Oracle Corporation)
• Inventors: Chan, Leon, Chen, Mingtse, Annadata, Anil K.
• Primary Examiner(s): Ho; Andy
• Application Number:
  US09/823,828
• Publication Number:
  US 20030018830A1
• Time in Patent Office: 3,069 Days
• Field of Search: 719/314, 719/310, 719/328, 719/311, 719/321
• US Class Current: 719/328
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: H04L 69/03 Protocol definition or specification protocol conformance testing H04L1/244
• CPC Class Codes: H04L 69/14 Multichannel or multilink protocols
• CPC Class Codes: H04L 69/32 Architecture of open systems interconnection [OSI] 7-layer type protocol stacks, e.g. the interfaces between the data link level and the physical level
• CPC Class Codes: H04L 9/40 Network security protocols

Abstract

A method and apparatus for inter-module communication is disclosed. The method includes defining a command definition, wherein the command definition comprises commands for interfacing with a multi-channel, multi-media, communication queuing system. The command definition can include, for example, driver object commands to request media type lists and command event lists, create drivers, request service, and release drivers. The command definition can also include, for example, service object commands to release service objects, notify when handling of an event is complete, invoke commands, release work items, suspend work items, resume work items, handle queued events, and cancel queued events. The command definition can also include, for example, client object commands to start a work item, release work items, save work item contexts, restore work item contexts, serialize work items, free work item storage, begin batch processing, and end batch processing.

Claims

1. A method of inter-module communication comprising:

communicating between a first channel driver and a multi-channel, multi-media, communication queuing system using a command definition, wherein the first channel driver is coupled to a first communication channel configured to transmit a fax,

communicating between a second channel driver and the multi-channel, multi-media, communication queuing system using the command definition, wherein the second channel driver is coupled to a second communication channel configured to transmit an email, wherein

said command definition comprises commands for interfacing with the multi-channel, multi-media, communication queuing system, and

said commands are independent of first and second media types of the first and second communication channels, respectively, wherein the first and second media types are different from each other.

2. The method of claim 1, further comprising:

invoking a command to request a media type list.

3. The method of claim 1, further comprising:

invoking a command to request a command event list.

4. The method of claim 1, further comprising:

invoking a command to create a driver object.

5. The method of claim 1, further comprising:

invoking a command to request a service object.

6. The method of claim 1, further comprising:

invoking a command to release a driver object.

7. The method of claim 1, further comprising:

invoking a command to issue a notice when handling of an event is complete.

8. The method of claim 1, further comprising:

invoking a command to suspend a work item.

9. The method of claim 1, further comprising:

invoking a command to resume a work item.

10. The method of claim 1, further comprising:

invoking a command to handle a queued event.

11. The method of claim 1, further comprising:

invoking a command to cancel a queued event.

12. The method of claim 1, further comprising:

interfacing a communication server with a queuing system.

13. The method of claim 1, further comprising:

detecting a communication server with a queuing system.

14. The method of claim 1, further comprising:

instantiating a task thread to detect incoming events from the first or second communication channel.

15. The method of claim 1, further comprising:

detecting an incoming event from the first or second communication channel; and

invoking a function to handle the event.

16. The method of claim 15, further comprising:

queuing the event to a memory cache.

17. The method of claim 16, further comprising:

indicating the arrival of the event.

18. The method of claim 17, further comprising:

dequeuing the event out of the memory cache and processing the event.

19. A method comprising:

communicating between a first channel driver and a communication server, wherein the first channel driver is operable to interface with a first communication device for transmitting a fax using a first media type;

communicating between a second channel driver and the communication server, wherein the second channel driver is operable to interface with a second communication device for transmitting an email using a second media type, and wherein the first and second media types are different from each other;

using a command definition to support communication between the first channel driver and the communication server and between the second channel driver and the communication server, wherein

said command definition comprises commands for interfacing the first and second channel drivers with the communication server, and

said commands are independent of the first and second media types.

20. The method of claim 19, further comprising:

invoking a command to request a media type list.

21. The method of claim 19, further comprising:

invoking a command to request a command event list.

22. The method of claim 19, further comprising:

invoking a command to create a driver object.

23. The method of claim 19, further comprising:

invoking a command to request a service object.

24. The method of claim 19, further comprising:

invoking a command to release a driver object.

25. The method of claim 19, further comprising:

invoking a command to issue a notice when handling of an event is complete.

26. The method of claim 19, further comprising:

invoking a command to suspend a work item.

27. The method of claim 19, further comprising:

invoking a command to resume a work item.

28. The method of claim 19, further comprising:

invoking a command to handle a queued event.

29. The method of claim 19, further comprising:

invoking a command to cancel a queued event.

30. The method of claim 19, further comprising:

interfacing the communication server with a queuing system.

31. The method of claim 19, further comprising:

detecting incoming events from the first or second communication devices.

32. The method of claim 19, further comprising:

instantiating a task thread to detect incoming events from the first or second communication devices.

33. The method of claim 19, further comprising:

detecting an incoming event from one of the first or second communication devices; and

invoking a function to handle the event.

34. The method of claim 33, further comprising:

queuing the event to a memory cache.

35. The method of claim 34, further comprising:

indicating the arrival of the event.

36. The method of claim 35, further comprising:

dequeuing the event out of the memory cache and processing the event.

37. A computer readable storage media comprising:

computer instructions to implement the method of claim 19.