Voice recognition system for navigating on the internet

• US 7,590,538 B2
• Filed: 08/31/1999
• Issued: 09/15/2009
• Est. Priority Date: 08/31/1999
• Status: Expired due to Fees

• Current Assignee: Accenture Global Services Limited (Accenture PLC)
• Original Assignee: Accenture LLP (Accenture PLC)
• Inventors: St. John, Vicki
• Primary Examiner(s): Armstrong; Angela A
• Application Number:
  US09/387,195
• Publication Number:
  US 20030023444A1
• Time in Patent Office: 3,668 Days
• Field of Search: 704/270, 704/275, 704/270.1, 704/246
• US Class Current: 704/246
• CPC Class Codes: G10L 2015/228 of application context
• CPC Class Codes: H04M 1/271 controlled by voice recognition
• CPC Class Codes: H04M 1/72445 for supporting Internet browser applications
• CPC Class Codes: H04M 2201/40 using speech recognition speech recognition per se G10L15/00
• CPC Class Codes: H04M 2201/54 Object oriented software
• CPC Class Codes: H04M 2201/60 Medium conversion
• CPC Class Codes: H04M 2203/2061 Language aspects
• CPC Class Codes: H04M 3/382 using authorisation codes or passwords
• CPC Class Codes: H04M 3/493 Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
• CPC Class Codes: H04M 3/5307 for recording messages comprising any combination of audio and non-audio components
• CPC Class Codes: H04M 7/006 Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP) , including next generation networks with a packet-switched transport layer H04L65/00 takes precedence; aspects not specific to the type of network H04M3/00; special services in those networks H04M3/42

Abstract

A system, method and article of manufacture are provided for recognizing voice commands for manipulating data on the Internet. Data is provided on a website. Voice signals are received from a user who is accessing the website, which are interpreted to determine navigation commands. Selected data of the website is output based on the navigation commands. In one embodiment of the present invention, the data includes a voice-activated application. The user may be allowed to access the website from either a computer or a telephone, or both. A language may be determined from the voice signals and the voice signals interpreted in the language being spoken by the user.

Claims

1. A method for recognizing voice commands for manipulating data on the Internet, comprising:

providing data on a website on the Internet;

receiving voice signals from a user accessing the website;

establishing an identity of the user through at least two voice authentication algorithms;

interpreting the voice signals of the user for determining navigation commands;

outputting selected data of the website based on the navigation commands; and

determining a language from the voice signals.

2. A method as recited in claim 1, wherein the data includes a voice-activated application, the navigation commands controlling execution of the application.

3. A method as recited in claim 1, further comprising comparing the identity to a data base of persons cleared for access to the data;

and

allowing the user to access the data if the user in included in the database.

4. A method as recited in claim 1, wherein the selected data includes voice signals and is output to a telephone.