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Apparatus and method for generating alert messages in a message exchange network

  • US 7,590,701 B2
  • Filed: 07/11/2003
  • Issued: 09/15/2009
  • Est. Priority Date: 07/11/2003
  • Status: Active Grant
First Claim
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1. A computer-readable storage medium having a code stored thereon, the code executable by a processor to perform a computer-implemented method of operating a message exchange network, the computer-implemented method comprising:

  • facilitating messaging among a plurality of services, said messaging involving a plurality of event categories, each event category of said plurality of event categories being associated with a different one of a plurality of stages of messaging, said stages of said messaging including posting of a message from a sending one of the services directed to a receiving one of the services, routing of the message to the receiving service, delivery of the message to the receiving service, and response to the message by the receiving service;

    detecting an error condition during messaging between a message sender and a message recipient involving a first message from the message sender directed to the message recipient;

    associating said error condition with an identified one of said stages of said messaging;

    generating an alert message indicating said error condition and said identified stage of said messaging; and

    transmitting said alert message to said message recipient.

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