Site monitoring method and site monitoring apparatus

• US 7,594,008 B2
• Filed: 12/30/2002
• Issued: 09/22/2009
• Est. Priority Date: 03/20/2002
• Status: Active Grant

• Current Assignee: Fujitsu Limited
• Original Assignee: Fujitsu Limited
• Inventors: Fukaya, Makoto, Toda, Hiroto, Fujino, Akio
• Primary Examiner(s): Donaghue; Larry D
• Assistant Examiner(s): Tang; Karen C
• Application Number:
  US10/330,276
• Publication Number:
  US 20030182365A1
• Time in Patent Office: 2,458 Days
• Field of Search: 709/224, 709/225, 709/226, 709/227, 709/218, 709/223, 709/203, 709/217, 709/205, 709/206, 709/202, 707/102, 707/103, 705/10
• US Class Current: 709/224
• CPC Class Codes: G06F 16/955 using information identifiers, e.g. uniform resource locators [URL]

Abstract

Disclosed is a site monitoring method executed by a computer that can connect to a client machine. The computer transmits Web data for a Web page included in a Web site to the client machine in response to the request from the client machine and stores information about a displaying history of Web pages into a storage provided with the computer. The computer counts a repeating number for a predetermined Web page as an accumulated repeating number when the information shows that the predetermined Web page is repetitively displayed with intervention of another Web page. The computer judges that a user lost his or her way in the Web site when the accumulated repeating number exceeds a predetermined value. When a user lose his or her way in the Web site, the computer transmits guidance information to the client machine, guiding the user to the desired Web page.

Claims

1. A site monitoring method executed by a computer, the method comprising:

transmitting Web data for a Web page included in a Web site to a client machine through a network in response to a request from said client machine;

storing, into a storage, information about a browsing history of a user of said client machine;

counting a number of repetitive browsing patterns that said user goes on to other Web pages from an original Web page and then returns to said original Web page without going to said other Web pages, as an accumulated repeating number, based on said information stored in said storage;

specifying, when said accumulated counted repeating number of a repetitive browsing pattern exceeds a predetermined value, said repetitive browsing pattern as a losing pattern;

storing, into said storage, information about a goal page that is finally displayed with intervention of displaying Web pages corresponding to said specified losing pattern, in correspondence with information about said losing pattern;

storing, into said storage, an arrived ratio for each goal page in correspondence with said information about said goal pages; and

transmitting, to said client machine, guidance information that guides said user to a goal page having highest arrived ratio when said accumulated counting repeating number counted in said counting step exceeds a predetermined value.

2. The site monitoring method according to claim 1, further comprising:

creating information about said Web page that is repetitively displayed in said losing pattern followed together by users more than a predetermined number; and

informing said information created to a manager of said Web site.

3. The site monitoring method according to claim 1, further comprising:

designating a target Web page that is repetitively displayed in said losing pattern followed together by said users more than a predetermined number;

designating the goal page corresponding to said losing pattern based on said arrived ratio;

creating improvement information that includes a link to a next Web page from said target Web page through an optimum route toward the designated goal page and a link to a next Web page from said target Web page through said losing pattern that are displayed in said target page with emphasis; and

informing said created improvement information to a manager of said Web site.

4. A site monitoring apparatus comprising:

a first transmitter that transmits Web data for a Web page included in a Web site to a client machine through a network in response to a request from said client machine;

a first storage that stores information about a browsing history of a user of said client machine;

a counter that counts a number of repetitive browsing patterns that said user goes on to other Web pages from an original Web page and then returns to said original Web page without going to the other Web pages, as an accumulated repeating number, based on said information stored in said storage;

a specifier that specifies, when said accumulated counted repeating number of a repetitive browsing pattern exceeds a predetermined value, said repetitive browsing pattern as a losing pattern;

a second storage that stores information about a goal page that is finally displayed with intervention of displaying Web pages corresponding to said specified losing pattern in correspondence with information about said losing pattern;

a third storage that stores an arrived ratio for each goal page in correspondence with said information about said goal pages; and

a second transmitter that transmits, to said client machine, guidance information that guides said user to a goal page having highest arrived ratio when said accumulated counted repeating number exceeds a predetermined value.