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Presence enhanced outcalling

  • US 7,596,210 B2
  • Filed: 09/30/2004
  • Issued: 09/29/2009
  • Est. Priority Date: 09/30/2004
  • Status: Active Grant
First Claim
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1. An outcalling method performed by a messaging system comprising:

  • obtaining multiple endpoint availabilities for a subscriber to the messaging system who is associated with multiple endpoints;

    aggregating the multiple endpoint availabilities into an overall availability as a whole for the subscriber;

    establishing the overall availability as a whole as an aggregated media presence state for the multiple endpoints, where the aggregated media presence state is a current state of the subscriber and is a result of the multiple endpoint availabilities;

    determining whether the aggregated media presence state indicates an improved likelihood of successful delivery of the message;

    determining that a message is available for the subscriber;

    initiating a delivery attempt for the message to the subscriber;

    upon delivery failure of the message, setting a retry timer for again attempting delivery of the message; and

    responsively retrying delivery of the message prior to expiration of the retry timer when the aggregated media presence state indicates the improved likelihood of successful delivery of the message.

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