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System to quantify consumer preferences

  • US 7,596,505 B2
  • Filed: 08/06/2003
  • Issued: 09/29/2009
  • Est. Priority Date: 08/06/2002
  • Status: Active Grant
First Claim
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1. A computer-implemented method for determining preference information for a respondent, the method comprising:

  • accessing a computer memory storage system that stores information related to attributes that are characteristic of a type of product;

    based on accessing the computer memory storage system, identifying attributes that are characteristic of the product from the computer memory storage system, each of the attributes identified from the computer memory storage system having different attribute levels that reflect different possible values for the attribute;

    for each of multiple of the identified attributes that are characteristic of the product, displaying, using a processing element, a graphical user interface that presents selectable indications of multiple different attribute levels for the attribute and that enables the respondent to provide feedback regarding the different attribute levels for the attribute, wherein;

    the graphical user interface includes a region that is identified as corresponding to unacceptable attribute levels, a region that is identified as corresponding to a least-preferred attribute level, a region that is identified as corresponding to a most-preferred attribute level, and a region that is identified as corresponding to intermediately-preferred attribute levels, andthe graphical user interface is configured to;

    receive, from the respondent, an indication of a designation that an attribute level for the attribute is an unacceptable attribute level for the attribute by selecting the selectable indication of the attribute level and dragging the selectable indication of the attribute level to the region of the graphical user interface identified as corresponding to unacceptable attribute levels for the attribute,receive, from the respondent, an indication of a designation that an attribute level for the attribute is a least-preferred attribute level for the attribute by selecting the selectable indication of the attribute level and dragging the selectable indication of the attribute level to the region of the graphical user interface identified as corresponding to the least preferred attribute level for the attribute,receive, from the respondent, an indication of a designation that an attribute level for the attribute is an intermediately preferred attribute level for the attribute by selecting the selectable indication of the attribute level and dragging the selectable indication of the attribute level to the region of the graphical user interface identified as corresponding to intermediately preferred attribute levels for the attribute, andreceive, from the respondent, an indication of a designation that an attribute level for the attribute is a most preferred attribute level for the attribute by selecting the selectable indication of the attribute level and dragging the selectable indication of the attribute level to the region of the graphical user interface identified as corresponding to the most preferred attribute level for the attribute;

    for each of the multiple attributes, receiving, as a result of respondent interaction with the selectable indications of attribute levels for the attribute presented in the graphical user interface, respondent supplied designations for different attribute levels of the attribute, including at least a least-preferred attribute level for the attribute and a most-preferred attribute level for the attribute;

    causing, using the processing element, the graphical user interface to request the respondent to identify, from among the multiple attributes, a group of attributes that represents attributes that are important to the respondent relative to other of the multiple attributes;

    receiving, as a result of respondent interaction with the graphical user interface, indications of attributes, from among the multiple attributes, that the respondent identified as belonging to the group of attributes that are import ant to the respondent relative to other of the multiple attributes;

    based on receiving the indications of attributes that the respondent identified as belonging to the group of attributes that are import ant to the respondent relative to other of the multiple attributes, sorting, using the processing element, the multiple attributes into at least two different piles of attributes, the different piles being disjoint and a particular one of the piles including the attributes that the respondent identified as belonging to the group of attributes that are important to the respondent relative to other of the multiple attributes;

    causing, using the processing element, the graphical user interface to present to the respondent indications of the attributes belonging to the particular pile that includes the attributes that the respondent identified as belonging to the group of attributes that are important to the respondent relative to other of the multiple attributes and to request the respondent to provide a ranked order of the attributes belonging to the particular pile;

    receiving, as a result of respondent interaction with the graphical user interface, an indication of a ranked order of the attributes belonging to the particular pile that includes the attributes that the respondent identified as belonging to the group of attributes that are important to the respondent relative to other of the multiple attributes;

    based on receiving the indication of the ranked order of the attributes belonging to the particular pile that includes the attributes that the respondent identified as belonging to the group of attributes that are important to the respondent relative to other of the multiple attributes, identifying, using the processing element, a particular attribute as an attribute that is most important to the respondent;

    for each attribute among a first subset of the attributes belonging to the particular pile that includes the attributes that the respondent identified as belonging to the group of attributes that are important to the respondent relative to other of the multiple attributes, the subset excluding the most important attribute to the respondent and one or more other attributes belonging to the particular pile that includes the attributes that the respondent identified as belonging to the group of attributes that are important to the respondent relative to other of the multiple attributes, causing, using the processing element, the graphical user interface to request the respondent to rate the importance of the difference between the respondent'"'"'s least preferred attribute level for the attribute and the respondent'"'"'s most preferred attribute level for the attribute relative to the difference between the respondent'"'"'s least preferred attribute level for the most important attribute to the respondent and the respondent'"'"'s most preferred attribute level for the most important attribute level to the respondent;

    for each attribute of the first subset of attributes, receiving, as a result of respondent interaction with the graphical user interface, an indication of the importance of the difference between the respondent'"'"'s least preferred attribute level for the attribute and the respondent'"'"'s most preferred attribute level for the attribute relative to the difference between the respondent'"'"'s least preferred attribute level for the most important attribute to the respondent and the respondent'"'"'s most preferred attribute level for the most important attribute to the respondent;

    for each attribute of the first subset of attributes, assigning, using the processing element, a relative importance value to the attribute based on the received indication of the importance of the difference between the respondent'"'"'s least preferred attribute level for the attribute and the respondent'"'"'s most preferred attribute level for the attribute relative to the difference between the respondent'"'"'s least preferred attribute level for the most important attribute to the respondent and the respondent'"'"'s most preferred attribute level for the most important attribute to the respondent;

    for each attribute among a second subset of attributes, the second subset of attributes including attributes that belong to the particular pile that includes the attributes that the respondent identified as belonging to the group of attributes that are important to the respondent relative to other of the multiple attributes but that are not included in the first subset of attributes and excluding the most important attribute to the respondent, assigning, using the processing element, a relative importance value to the attribute based on the ranking of the attribute within the ranked order of the attributes;

    for each of at least some of the attribute levels of the attributes that belong to the particular pile that includes the attributes that the respondent identified as belonging to the group of attributes that are important to the respondent relative to other of the multiple attributes, calculating, using the processing element, a part worth value for the attribute level as a function of the respondent supplied designation for the attribute level and the relative importance value assigned to the attribute to which the attribute level corresponds; and

    causing, using the processing element, the graphical user interface to display at least one of the calculated part worth values.

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