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Methods, systems, and storage mediums for managing accelerated performance

  • US 7,596,507 B2
  • Filed: 12/30/2005
  • Issued: 09/29/2009
  • Est. Priority Date: 06/10/2005
  • Status: Expired due to Fees
First Claim
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1. A method of providing a disciplined approach for conducting managing accelerated performance activities, the method comprising:

  • developing an activity list of at least one of a task and a behavior that relate to an identified opportunity;

    performing a time study associated with the task and the behaviors that includes conducting observer certification, and qualifying a certified observer to conduct the time study;

    collecting time study data resulting from the time study;

    establishing a reasonable expectation quality indicator standard for each of the tasks based upon the collected time study data, the reasonable expectation quality indicator standard specifying a confidence value reflecting the accuracy of the standard;

    collecting performance data resulting from an actual performance of work activities, wherein the performance data is compared to a corresponding reasonable expectation quality indicator standard;

    identifying an issue presented as a result of analyzing the time study data and the performance data; and

    generating and implementing a roadmap for resolving the issue; and

    training an individual affected by the roadmap in accordance with an action item contained in the roadmap;

    wherein the collecting performance data resulting from actual performance of work activities comprises;

    generating a tally sheet of detailed work volume;

    creating a daily schedule control using the tally sheet, the daily schedule control comprising;

    productivity data;

    percentage of overtime data;

    earned hours; and

    lost time;

    wherein the method further comprises;

    using information in the activity list to develop an activity detail summary comprising;

    documenting a current workflow condition and requirement;

    identifying a key volume indicator;

    identifying an activity and creating an activity list summary; and

    identifying a key measurement indicator;

    wherein creating an activity list summary includes;

    mapping processes using the key volume indicator; and

    identifying functional groups and activities assigned to these functional groups;

    wherein an activity list summary is generated for each of the functional groups and defines work content for the corresponding functional group.

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