Methods, systems, and storage mediums for managing accelerated performance
First Claim
1. A method of providing a disciplined approach for conducting managing accelerated performance activities, the method comprising:
- developing an activity list of at least one of a task and a behavior that relate to an identified opportunity;
performing a time study associated with the task and the behaviors that includes conducting observer certification, and qualifying a certified observer to conduct the time study;
collecting time study data resulting from the time study;
establishing a reasonable expectation quality indicator standard for each of the tasks based upon the collected time study data, the reasonable expectation quality indicator standard specifying a confidence value reflecting the accuracy of the standard;
collecting performance data resulting from an actual performance of work activities, wherein the performance data is compared to a corresponding reasonable expectation quality indicator standard;
identifying an issue presented as a result of analyzing the time study data and the performance data; and
generating and implementing a roadmap for resolving the issue; and
training an individual affected by the roadmap in accordance with an action item contained in the roadmap;
wherein the collecting performance data resulting from actual performance of work activities comprises;
generating a tally sheet of detailed work volume;
creating a daily schedule control using the tally sheet, the daily schedule control comprising;
productivity data;
percentage of overtime data;
earned hours; and
lost time;
wherein the method further comprises;
using information in the activity list to develop an activity detail summary comprising;
documenting a current workflow condition and requirement;
identifying a key volume indicator;
identifying an activity and creating an activity list summary; and
identifying a key measurement indicator;
wherein creating an activity list summary includes;
mapping processes using the key volume indicator; and
identifying functional groups and activities assigned to these functional groups;
wherein an activity list summary is generated for each of the functional groups and defines work content for the corresponding functional group.
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Abstract
Exemplary embodiments relate to methods, systems, and storage mediums for providing a disciplined approach to managing accelerated performance activities. The method includes identifying an opportunity; developing an activity list of at least one of a task and a behavior that relate to the identified opportunity; performing a time study associated with the task and the behaviors; collecting a time study data resulting from the time study; collecting a performance data resulting from an actual performance of work activities, wherein the performance data includes a quality indicator; creating a scorecard for analyzing the correlation between the time study data and the performance data; identifying a issue presented as a result of analyzing the time study data and the performance data; generating and implementing a roadmap for resolving the issue; and training a individual affected by the roadmap in accordance with an action item contained in the roadmap.
57 Citations
18 Claims
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1. A method of providing a disciplined approach for conducting managing accelerated performance activities, the method comprising:
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developing an activity list of at least one of a task and a behavior that relate to an identified opportunity; performing a time study associated with the task and the behaviors that includes conducting observer certification, and qualifying a certified observer to conduct the time study; collecting time study data resulting from the time study; establishing a reasonable expectation quality indicator standard for each of the tasks based upon the collected time study data, the reasonable expectation quality indicator standard specifying a confidence value reflecting the accuracy of the standard; collecting performance data resulting from an actual performance of work activities, wherein the performance data is compared to a corresponding reasonable expectation quality indicator standard; identifying an issue presented as a result of analyzing the time study data and the performance data; and generating and implementing a roadmap for resolving the issue; and training an individual affected by the roadmap in accordance with an action item contained in the roadmap; wherein the collecting performance data resulting from actual performance of work activities comprises; generating a tally sheet of detailed work volume; creating a daily schedule control using the tally sheet, the daily schedule control comprising; productivity data; percentage of overtime data; earned hours; and lost time; wherein the method further comprises; using information in the activity list to develop an activity detail summary comprising; documenting a current workflow condition and requirement; identifying a key volume indicator; identifying an activity and creating an activity list summary; and identifying a key measurement indicator; wherein creating an activity list summary includes; mapping processes using the key volume indicator; and identifying functional groups and activities assigned to these functional groups; wherein an activity list summary is generated for each of the functional groups and defines work content for the corresponding functional group. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A storage medium encoded with machine-readable computer program code for providing a disciplined approach for conducting managing accelerated performance activities, the storage medium including instructions for causing a server to implement a method, comprising:
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developing an activity list of at least one of a task and a behavior that relate to an identified opportunity; performing a time study associated with the task and the behaviors that includes conducting observer certification, and qualifying a certified observer to conduct the time study; collecting time study data resulting from the time study; establishing a reasonable expectation quality indicator standard for each of the tasks based upon the collected time study data, the reasonable expectation quality indicator standard specifying a confidence value reflecting the accuracy of the standard; collecting performance data resulting from an actual performance of work activities, wherein the performance data is compared to a corresponding reasonable expectation quality indicator standard; identifying an issue presented as a result of analyzing the time study data and the performance data; generating and implementing a roadmap for resolving the issue; and training a individual affected by the roadmap in accordance with an action item contained in the roadmap; wherein the collecting performance data resulting from actual performance of work activities comprises; generating a tally sheet of detailed work volume; creating a daily schedule control using the tally sheet, the daily schedule control comprising; productivity data; percentage of overtime data; earned hours; and lost time; wherein the method further comprises; using information in the activity list to develop an activity detail summary comprising; documenting a current workflow condition and requirement; identifying a key volume indicator; identifying an activity and creating an activity list summary; and identifying a key measurement indicator; wherein creating an activity list summary includes; mapping processes using the key volume indicator; and identifying functional groups and activities assigned to these functional groups; wherein an activity list summary is generated for each of the functional groups and defines work content for the corresponding functional group. - View Dependent Claims (9, 10, 11, 12, 13, 14)
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15. A system for providing a disciplined approach for conducting managing accelerated performance activities, comprising:
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a server; a managing accelerated performance system executing on the server, wherein the managing accelerated performance system performs; developing an activity list of at least one of a task and a behavior that relate to an identified opportunity; performing a time study associated with the task and the behaviors that includes conducting observer certification, and qualifying a certified observer to conduct the time study; collecting time study data resulting from the time study; establishing a reasonable expectation quality indicator standard for each of the tasks based upon the collected time study data, the reasonable expectation quality indicator standard specifying a confidence value reflecting the accuracy of the standard; collecting performance data resulting from an actual performance of work activities, wherein the performance data is compared to a corresponding reasonable expectation quality indicator standard; identifying an issue presented as a result of analyzing the time study data and the performance data; generating and implementing a roadmap for resolving the issue; and training a individual affected by the roadmap in accordance with an action item contained in the roadmap; wherein the collecting performance data resulting from actual performance of work activities comprises; generating a tally sheet of detailed work volume; creating a daily schedule control using the tally sheet, the daily schedule control comprising; productivity data; percentage of overtime data; earned hours; and lost time; wherein the managing accelerated performance system performs using information in the activity list to develop an activity detail summary comprising; documenting a current workflow condition and requirement; identifying a key volume indicator; identifying an activity and creating an activity list summary; and identifying a key measurement indicator; wherein creating an activity list summary includes; mapping processes using the key volume indicator; and identifying functional groups and activities assigned to these functional groups; wherein an activity list summary is generated for each of the functional groups and defines work content for the corresponding functional group. - View Dependent Claims (16, 17, 18)
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Specification