System and method for obtaining user feedback for relevance tuning

• US 7,596,558 B2
• Filed: 04/18/2005
• Issued: 09/29/2009
• Est. Priority Date: 04/18/2005
• Status: Active Grant

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: Microsoft Corporation
• Inventors: Brewer, Brett D, Hurst-Hiller, Oliver
• Primary Examiner(s): Lee; Wilson
• Application Number:
  US11/107,870
• Publication Number:
  US 20060235860A1
• Time in Patent Office: 1,625 Days
• Field of Search: 707 1- 10, 707100-102
• US Class Current: 1/1
• CPC Class Codes: G06F 16/951 Indexing; Web crawling techniques
• CPC Class Codes: G06F 16/9538 Presentation of query results
• CPC Class Codes: Y10S 707/99935 Query augmenting and refining, e.g. inexact access
• CPC Class Codes: Y10S 707/99937 Sorting

Abstract

A system and method are provided for facilitating user feedback pertaining to search results produced by a search system in response to an input user query. The system may include an edit mode activation option provided in conjunction with the search results. The system may additionally include result manipulation tools triggered in response to a user selection of the edit mode activation option, the result manipulation tools allowing the user to manipulate the search results. The result manipulation tools may include a sorting interface for allowing a user to sort search results. The system may further include a feedback receiving mechanism for receiving and storing the user-manipulated search results for future ranking input or search result personalization input.

Claims

1. A computer system for facilitating user feedback pertaining to search results produced by a search system in response to an input user query, the system comprising:

a processing unit; and

a memory for storing computer-executable instructions that when executed by the processing unit executes;

an edit mode activation option provided in conjunction with the search results, wherein the edit mode activation option is used to edit the search results received in response to the input user query;

result manipulation tools triggered in response to a user selection of the edit mode activation option, the result manipulation tools allowing the user to manipulate the search results based on the user'"'"'s perceived relevance of the search results with respect to the input user query, such manipulation including at least one of adding, removing, and sorting the search results; and

a feedback receiving mechanism for receiving and storing the user-manipulated search results such that the user-manipulated search results are used to provide improved subsequent search results in response to another user query input by a second user.

2. The system of claim 1, wherein the result manipulation tools comprise a sorting interface that allows the user to interactively sort results.

3. The system of claim 2, wherein the sorting interface comprises a re-ordering interface that allows the user to re-order the search results in descending order based on relevance.

4. The system of claim 3, wherein the sorting interface allows the user to drag and drop results in the selected descending order.

5. The system of claim 2, wherein the sorting interface comprises multiple buckets, wherein each bucket represents a relevance category and the result manipulation tools allow the user to deposit each result in a bucket.

6. The system of claim 2, wherein the sorting interface further comprises a result removal component for allowing the user to dispose of an irrelevant result.

7. The system of claim 2, wherein the sorting interface further comprises a spam category for disposal of spam results.

8. The system of claim 2, further comprising a preview interface for allowing previewing of edited results.

9. The system of claim 1, wherein the feedback receiving mechanism comprises a feedback database.

10. A computer readable storage media having computer-executable instructions stored thereon that executes a method for facilitating user feedback pertaining to search results produced by a search system in response to an input user query, the method comprising:

providing an edit mode activation option in conjunction with the search results, wherein user selection of the edit mode activation option triggers a feedback interface including result manipulation tools;

manipulating results in accordance with user input to the result manipulation tools, wherein the user input comprises manipulations of the results based on the user'"'"'s perceived relevance of the results with respect to the input user query, such manipulation including at least one of adding, removing, and sorting the search results; and

storing the manipulated results for use by a ranking system such that the manipulated results are used for subsequent search results to improve the subsequent search results for any user that inputs a related user query.

11. The method of claim 10, further comprising providing a sorting interface that allows the user to interactively sort results.

12. The method of claim 11, further comprising providing a reordering interface including drag and drop capability that allows the user to re-order the search results in descending order based on relevance.

13. The method of claim 11, further comprising providing multiple buckets on the sorting interface, wherein each bucket represents a relevance category and the result manipulation tools allow the user to deposit each result in a bucket.

14. The method of claim 11, further comprising providing a result removal component for allowing the user to dispose of an irrelevant result.

15. The method of claim 11, further comprising providing a spam disposal mechanism.

16. The method of claim 11, further comprising providing a preview interface for allowing previewing of edited results.

17. The method of claim 10, further comprising implementing user feedback as input for a search result personalization system.

18. A computer-implemented method, performed via a computer having storage, for facilitating user feedback pertaining to search results produced by a search system in response to an input user query, the method comprising:

providing an edit mode activation option in conjunction with a first set of search results, wherein user selection of the edit mode activation option triggers a feedback interface including result manipulation tools;

manipulating the first set of search results in accordance with a first user input from a first user, via an input device, to the result manipulation tools, wherein the first user input comprises manipulations of at least a portion of the first set of search results relative to one another based on the first user'"'"'s perceived relevance with respect to a first input user query, such manipulation including at least one of adding, removing, and sorting, the search results;

providing a preview pane for reviewing the manipulated results via a display device prior to submission;

receiving a first user submission of manipulated results and storing the manipulated results in a feedback database for use by a ranking system such that the manipulated results are used for subsequent search results to improve the subsequent search results for a second user;

receiving a second input user query from a second user at a later time; and

utilizing the first user submission of manipulated results and the second input user query to provide a second set of search results to the second user at the later time.

19. The method of claim 18, further comprising allowing the user to trigger the edit mode activation option in order to make additional edits after previewing.